Cloudways Reviews (1,135)

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Cloudways Reviews (1,135)

View 1 Video Reviews
4.7
1,135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent support provided by Cloudways, highlighting the team's responsiveness and technical expertise. Many appreciate the ease of use and intuitive dashboard, which simplifies server management and deployment. However, some users note that the pricing can be higher than expected, especially for additional services.

Pros & Cons

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Giuseppe P.
GP
Giuseppe P.
Coordinatore assistenziale
Small-Business (50 or fewer emp.)
"Nice service"
4.5/5
What do you like best about Cloudways?

The service is very good and the performance are good for the price, but this is to be logical because there is Digital Ocean in the backend to power the service. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Honestly, I haven't found any major issues to report. Sometimes I had some problems with the interface loading delay, but nothing major Review collected by and hosted on G2.com.

Gianluca C.
GC
Gianluca C.
Co Founder & Ecommerce Director
Small-Business (50 or fewer emp.)
"Easy access to server settings for developers, now with AI support"
5/5
What do you like best about Cloudways?

Now with AI it's even easier to get things done, especially when it comes to manage resources with the Cloudways MCP server. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Some deployment facilities could be implemented, both for backend and frontend applications, meaning especially automatic build on repo push. Review collected by and hosted on G2.com.

purushothaman s.
PS
purushothaman s.
Cloud Delivery and Operations
Small-Business (50 or fewer emp.)
"Rock-Solid Reliability with 24/7 Support and Easy Deployment"
4.5/5
What do you like best about Cloudways?

I’ve had 24/7 support, no downtime throughout 8 years of usage, and an easy deployment experience.

Cheper than any other managed service platform, frequent updates.

Easy to integrate any features in our application. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

sometimes i dont recieve any login OTP via mail for many accounts. Review collected by and hosted on G2.com.

Hassan حسَّان A.
HA
Hassan حسَّان A.
Managing Partner
Small-Business (50 or fewer emp.)
"CW should be the standard"
5/5
What do you like best about Cloudways?

you make complicated admin panels easy to understand. i honestly do not know why AWS does this. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

having more edge nods around the world.. you are too far away from the uae... site sometimes loads a bit on the slow side. Review collected by and hosted on G2.com.

Ndamu T.
NT
Ndamu T.
Founder
Small-Business (50 or fewer emp.)
"Effective Hosting Solution with Integration Perks"
4/5
What do you like best about Cloudways?

I like Cloudways for its integration with DigitalOcean, which I use every single day. Having both in the same place is quite nice. It has made it easier for me to sort of manage my APIs and others because it sort of combines everything over a single platform. The initial setup was overall simple, especially for someone like me who was not really tech savvy, but now I am. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

There aren't many tutorials on Cloudways, making it kind of difficult for me as a beginner, despite having some experience. Setting up other things was sort of difficult or something like that, and it's a little bit hard to learn. Review collected by and hosted on G2.com.

"Seamless Hosting with Stellar Support"
4.5/5
What do you like best about Cloudways?

I use Cloudways for web hosting, and I find its seamless architecture really makes hosting simple. The ability to have regular backups simplifies restoring sites when needed. The varnish cache feature, which I can switch on and off, is very helpful for speed and scalability. The support team is incredibly helpful, especially when we needed to update security headers; they were quick to assist. The features are easy to switch on and off, which adds to the seamless experience. I also appreciate how straightforward and easy to understand Cloudways is, and the initial setup was very straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I'm not sure if I've missed this, but it would be great if there could be an option where you can have a staging site that is a replica of the live site. Developers can make changes on the staging and then push them to the live when they are ready. Review collected by and hosted on G2.com.

RD W.
RW
RD W.
Small-Business (50 or fewer emp.)
"Smooth Transition, Exceptional Usability"
5/5
What do you like best about Cloudways?

I use Cloudways to host my WordPress sites, and I really appreciate its speed and reliability. The flexible pricing is a big plus for me because it's affordable and scalable. I also find the easy dashboard navigation very helpful since I can get to the page I want in just a few steps. The initial setup was very easy, which added to my positive experience with Cloudways. Overall, I value Cloudways for its pricing, ease of use, and reliability. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

None for now. Maybe in near future Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intuitive UI, Strong Performance, and Great-Value Support"
4.5/5
What do you like best about Cloudways?

The user interface is intuitive and powerful enough without relying on root access to the server. The servers are performing well, and the customer support at the price point is very good. Pricing is very good, and the integrations are high quality (no unreliable apps/addons like on some providers) Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The clarity on pricing could be a little better around the server types (basic/general purpose/CPU optimised). So that the user understands the scale and type of server they need. The support team did however provide this detail when asked - amount of memory recommended for x number of visits and server type. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Peace of mind WooCommerce Cloud Hosting"
4.5/5
What do you like best about Cloudways?

I like the new dashboard experience and the website manager. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Should provide custom support based on the requirements. Especially when it comes to woocommerce hosting, sites can vary based on their business needs. So the support team should looking to more metrics to decide which hosting plan will work based on their individual needs. That would help improve hosting selection. Also downgrading a server should be easier as upgrading one. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Probably the best uptime & performance in its category"
4.5/5
What do you like best about Cloudways?

The new server cloning feature has saved me so much time when spinning up staging sites. I also like that the dashboard finally shows real-time resource usage at a glance. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The billing section is still confusing and I never know what I'll be charged until the invoice lands. Onboarding could also use a proper step-by-step guide for first-time users. Review collected by and hosted on G2.com.