Cloudways Reviews (1,135)

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Reviews

Cloudways Reviews (1,135)

View 1 Video Reviews
4.7
1,135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent support provided by Cloudways, highlighting the team's responsiveness and technical expertise. Many appreciate the ease of use and intuitive dashboard, which simplifies server management and deployment. However, some users note that the pricing can be higher than expected, especially for additional services.

Pros & Cons

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Nikolaos K.
NK
Nikolaos K.
Frontend Developer
Small-Business (50 or fewer emp.)
"Quick Deployments and Helpful Online Guides"
5/5
What do you like best about Cloudways?

The quick deployments and the amount of online guides Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I haven't used it enough to have things I dislike to be honest. I would of course always like it to be cheaper. Review collected by and hosted on G2.com.

Michał K.
MK
Michał K.
Founder and Digital Craftsman
Small-Business (50 or fewer emp.)
"Pros, Cons, and Real User Experiences"
4.5/5
What do you like best about Cloudways?

Cloudways has become even better after the acquisition by DigitalOcean, it now features a lightning stack, which is faster nginx only Server Setup. There are also other great new features like auto scaling. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I would work to make the UI faster, clicking around is slower than my custom nginx control center. Review collected by and hosted on G2.com.

VP
vinoth p.
Senior Full stack developer
Small-Business (50 or fewer emp.)
"Cloudways Makes WordPress Management Simple, Secure, and Stable"
5/5
What do you like best about Cloudways?

What I like best about Cloudways is how it simplifies WordPress management while still covering the essentials — strong security, a built-in cache system, straightforward domain management, and easy SSL setup. It saves time and keeps things stable without overcomplicating day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

One limitation is domain management. It’s not straightforward to manage multiple subdomains under the same main domain pointing to different folders, which can be restrictive for certain setups. Review collected by and hosted on G2.com.

BD
Brad D.
Small-Business (50 or fewer emp.)
"Cloudways is a very reliable and solid host"
4/5
What do you like best about Cloudways?

The interface is cleaner and there is an autonomous hosting plan available. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Flexible plans billing downgrade was difficult and WordPress migration didn't always work as expected. Review collected by and hosted on G2.com.

Ankush D.
AD
Ankush D.
Internationally Certified Yoga Instructor
Small-Business (50 or fewer emp.)
"Best hosting experience so far"
4.5/5
What do you like best about Cloudways?

Cloudways offers a solid balance between control and simplicity. The dashboard is user-friendly, features are well organized, and customer support has always been responsive whenever I needed help. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Same as before. Great hosting experience so far, but the pricing could be more competitive. Hopefully there’s some room to reduce costs in the future. Review collected by and hosted on G2.com.

Rahul C.
RC
Rahul C.
Content Manager
Computer Software
Small-Business (50 or fewer emp.)
"User-Friendly Hosting with Reliable Performance and good modern hosting"
5/5
What do you like best about Cloudways?

The pricing is one of the best. The UI is one of the best. It's simple to use. It's intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

quickly, growing projects may eventually require more server-level control. Easier m shared hosting to higher-end ]. Review collected by and hosted on G2.com.

MP
Marc P.
Remote Access Administrator
Small-Business (50 or fewer emp.)
"Fast e-commerce website that but server upgrades have a sharp price increase. Customer Service is fast in responding"
4.5/5
What do you like best about Cloudways?

They added some nice security features; however, it's not cheap. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It seemed to me that it's gotten more expensive over time. I wish the price were more stable. Review collected by and hosted on G2.com.

Sirajuddin H.
SH
Sirajuddin H.
Sr Web developer
Mid-Market (51-1000 emp.)
"Good to use cloudways server for hosting website and managing the domain."
4.5/5
What do you like best about Cloudways?

Very ease to user to manage the dashboard, adding the application CMS like wordpress and other's.

several ways you can interact with your application. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Nothing to say, already they are improved much. Review collected by and hosted on G2.com.

Gabriel M.
GM
Gabriel M.
Freelance Web Developer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Outstanding Hosting with Top-Notch Support and User-Friendly Dashboard"
5/5
What do you like best about Cloudways?

I have been managing my font-based website on Cloudways - getfreefonts.site. It's been amazing. I have been working as a freelancer web developer since 2017 and I find Cloudways one of the best hosting sites on the internet.

It has excellent customer support, easy to use dashboard, you can straightforwardly integrate and manage your applications with its compact dashboard. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It doesn't provide domain names. I think they could scale their business more if they could do that, as they already got a massive user base. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Helpful Customer Service Makes Site Management Easy"
5/5
What do you like best about Cloudways?

Helpful customer service, so I don’t have to be a professional to manage my site. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

My site crashes. Although the customer service team troubleshoots with expertise, I stress if it impact my customer. base and reputation when site is live. Review collected by and hosted on G2.com.