--- title: CloudSense Reviews meta_title: 'CloudSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how CloudSense works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 95 scale: '5' date_modified: '2026-07-17' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # CloudSense Reviews **Vendor:** CloudSense **Category:** [CPQ Software](https://www.g2.com/categories/cpq) **Average Rating:** 4.3/5.0 **Total Reviews:** 95 ## About CloudSense Since 2009, we have been helping ambitious services enterprises to thrive in a digital-first economy by transforming sales to increase productivity and grow profitability. Since then, we have grown at a remarkable rate, with a team of almost 300 expert solutions consultants, business professionals and engineers support our growing global community of customers across four continents. Leading communications and media providers including BT, Telstra, Informa and Spotify use CloudSense’s portfolio of applications to streamline the entire customer lifecycle, providing a better customer experience while improving business performance. ## CloudSense Pros & Cons **What users like:** - Users appreciate the **efficiency** of CloudSense, as it simplifies complex sales processes and automates pricing management. (2 reviews) - Users value the **automation** in CloudSense, which simplifies sales processes and enhances order management efficiency. (1 reviews) - Users appreciate the **easy integrations** of CloudSense with Salesforce, enhancing their overall experience and understanding. (1 reviews) - Users value the **easy setup** of CloudSense, which streamlines sales and simplifies order management. (1 reviews) - Users commend the **efficiency improvement** offered by CloudSense, particularly in managing complex sales processes seamlessly. (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) - Product Configuration (1 reviews) - Sales Management (1 reviews) - Templates (1 reviews) **What users dislike:** - Users find the **complex setup** challenging, especially for teams unfamiliar with Salesforce, impacting initial usability. (1 reviews) - Users find **implementation difficult** , especially for teams unfamiliar with Salesforce, complicating initial setup and usage. (1 reviews) - Users find the **learning difficulty** of CloudSense challenging, particularly for teams unfamiliar with Salesforce. (1 reviews) - Users wish CloudSense had **freemium pricing options** to make it more accessible for everyone. (1 reviews) ## CloudSense Reviews ### 1. Complex Architecture Makes Cloudsense Hard to Configure Beyond Out-of-the-Box CPQ **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about CloudSense?** Cloudsense is a good tool which is best suited for a mid sized organisation for CPQ process **What do you dislike about CloudSense?** The underlying architecture behind the managed package is complex and very difficult to configure or customise if business use case is even slightly different from their out of the box solution. **What problems is CloudSense solving and how is that benefiting you?** Using it for a simple CPQ process which its COTS works fine with ### 2. A comprehensive look at its services **Rating:** 4.5/5.0 stars **Reviewed by:** Hardik P. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about CloudSense?** One of the best things about it is how it handles the complex sales processes. If you are dealing with a lot of subscription based custom pricing models, it really helps things organised and efficient. **What do you dislike about CloudSense?** One downside I felt was that it is quite tricky to set it up and use at first. Specially for those teams who are not familiar with salesforce. **What problems is CloudSense solving and how is that benefiting you?** biggest problem solved by cloudsense for us was automation. By integrating seamlessly with salesforce, it speeds up sales cycles, ensures pricing accuracy and improved overall efficiency. ### 3. Best for your Business growth **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav N. | Full Stack Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about CloudSense?** It offers automation that simplifies sales making and it is easier to configure price and manage orders. **What do you dislike about CloudSense?** I don't like the blog part of cloud Sense it is very disgusting as a user prospective for me. **What problems is CloudSense solving and how is that benefiting you?** They have to mainly focus on solves complex sales and order management challenges ### 4. fun and accessible for all **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about CloudSense?** The fact that i don’t have to look for anything, it is all already there **What do you dislike about CloudSense?** there isn’t much to not like besides wishing it is free **What problems is CloudSense solving and how is that benefiting you?** time saver ### 5. Game Changer for CPQ and Order Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about CloudSense?** I like the integration of CloudSense with Salesforce. Also the user friendly interface for better understanding. **What do you dislike about CloudSense?** As of now there is nothing for me to dislike the CloudSense **What problems is CloudSense solving and how is that benefiting you?** It helps me to streamline the complex sales process very efficiently. ### 6. An enhancement for sales processes **Rating:** 3.0/5.0 stars **Reviewed by:** Sourav H. | Junior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about CloudSense?** The user interface improvement that ships with the solution is a great advantage for a sales process that needs an upgrade in terms of appearance and also the data model **What do you dislike about CloudSense?** The solutions that are available for an economic budget lack in performance. There is a need for a serverless backend or at least server-side logic that is lighter, leveraging the power of the CRM upon which it is installed **What problems is CloudSense solving and how is that benefiting you?** Cloudsense helps in providing a refreshing experience to sales agents who are accustomed to an outdated suite. It also helps in setting up a better data orchestration process ### 7. CPQ is great tool for customer pricing and quote. We can easily calculate more complex logic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about CloudSense?** Solution mangement upgrade having java script so we can easily calculate number of rule or complex logic in client side **What do you dislike about CloudSense?** sales console where all logic was run at server side. For heavy product it was take more time and was throw CPU timeout error **What problems is CloudSense solving and how is that benefiting you?** princing easily calculate with the help of rule and predicate. After solution mangement upgadre, we can easily work on client side. clousense provide all end to end service for customer. ### 8. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about CloudSense?** I love the simplicity and the user interface. This is a powerful product that helps us every day **What do you dislike about CloudSense?** There is some difficulty importing and exporting and summaries but it can be overcome. **Recommendations to others considering CloudSense:** It’s worth it! **What problems is CloudSense solving and how is that benefiting you?** It helps us manage subscriptions easier as well as navigate sales force ### 9. Clunky Interface and slow development **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2020 **What do you like best about CloudSense?** They try hard to have good customer experience **What do you dislike about CloudSense?** The implementation took very long. There was no understanding of the requirments that our business had. They developed a solution that made sence for them and we had to re-develop it to fit our business (for example: the initial design was not able to split up a contract in y1 and y2) The development team was junior and seemed like there was only one person that understood our needs. If he was not on the call - we could not make any progress. The system is cluncky. Takes a lot of clicks to create a product basket and there is a lot of waiting in between clicks. **Recommendations to others considering CloudSense:** Go with another system **What problems is CloudSense solving and how is that benefiting you?** We were solving our CPQ and CLM needes. ### 10. Decent commerce salesforce platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2020 **What do you like best about CloudSense?** Great self help tools that allow you to manage your account yourself. **What do you dislike about CloudSense?** Sometime unclear as to capabilities of the tools **What problems is CloudSense solving and how is that benefiting you?** Using ClouseSense for eCommerce tracking for my salesforce ## CloudSense Discussions - [What is your primary use case for CloudSense, and how has it supported your sales operations?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-cloudsense-and-how-has-it-supported-your-sales-operations) - [What is CloudSense used for?](https://www.g2.com/discussions/what-is-cloudsense-used-for) - [View CloudSense pricing details and edition comparison](https://www.g2.com/products/cloudsense/reviews/cloudsense-review-11001274?section=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A02%3A02+-0500&secure%5Bsession_id%5D=780aab50-908b-4738-bf86-9dfecdeb8008&secure%5Btoken%5D=e4390c6b069475412a75a5fb6f244673f77dfaf07e5e41d2d1737ed7b51816a8&format=llm_user) ## CloudSense Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## CloudSense Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Customer Requirements** - Quoting - Configuration - Pricing **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Contracts** - Creation - Negotiation - Execution **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Revenue** - Invoicing - Matching - Recognition **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top CloudSense Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Conga CPQ](https://www.g2.com/products/conga-cpq/reviews) - 4.2/5.0 (228 reviews) - [DealHub AI](https://www.g2.com/products/dealhub-ai/reviews) - 4.7/5.0 (834 reviews)