Cloudinary Reviews (221)

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Reviews

Cloudinary Reviews (221)

View 1 Video Reviews
4.4
221 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and dynamic image transformations, which streamline media management and enhance workflow efficiency. The platform's ability to optimize images automatically and provide quick access to assets is highly valued, making it a reliable choice for teams. However, some users note that the UI can be clunky, which may hinder navigation and overall user experience.

Pros & Cons

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Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
"Streamlines workflow and editing, but has a steep learning curve"
3.5/5
What do you like best about Cloudinary?

What I like best about Cloudinary is that it keeps all of my files and photos in one organized place, making them easy to access and manage. I also really appreciate the built-in editing tools, which let me make quick adjustments without needing to switch to another application. It streamlines my workflow and saves me time. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One thing I dislike about Cloudinary is that it can take some time to learn all of its features and tools. While it's very powerful, the interface can feel a bit overwhelming at first. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Customer Experience Content Specialist
Mid-Market (51-1000 emp.)
"Organized folders make items easy to find, but the search function needs improvement"
3/5
What do you like best about Cloudinary?

I like how there are folders and they are set up, it's easy to find things Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The search function isn't the best, it often doesn't show the item I am looking for. Review collected by and hosted on G2.com.

Aviral M.
AM
Aviral M.
Mid-Market (51-1000 emp.)
"Effortless Image Management with Cloudinary"
4.5/5
What do you like best about Cloudinary?

I find Cloudinary easy to use, with its clean UI and usage-based costs being particularly appealing. As a large OTT company, the platform is equally accessible for our developers and operations team. Additionally, I appreciate the predictable latencies for the millions of images we store with Cloudinary. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Decreased cost for an org of our scale. Review collected by and hosted on G2.com.

SO
Sade O.
Marketing Manager
Insurance
Mid-Market (51-1000 emp.)
"I love using Cloudinary, it's very easy to use"
5/5
What do you like best about Cloudinary?

Cloudinary is very easy to use and I use it very regularly. I use Cloudinary to store images, which are then uploaded to my website via a URL.

I use Cloudinary to compress images, which helps to reduce the file size and takes up less space on our website, which saves us more money by reducing the website bandwidth usage. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have not seen any downsides to using Cloudinary. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that you love using Cloudinary and find it easy to use. Thank you for sharing your positive experience!

Jon H.
JH
Jon H.
UI/UX Designer
Enterprise (> 1000 emp.)
"Effortless Image Management, But Needs Better Team Controls"
3.5/5
What do you like best about Cloudinary?

I’ve been using Cloudinary for some time now, and what I really appreciate is how much it simplifies my workflow. I can upload an image and Cloudinary automatically handles all the complex tasks—optimisation, resizing, format conversion, and more—without any need for complicated setup or extra effort on my part.

The URL-based transformations are a standout feature for me. Adjusting quality, aspect ratios, dimensions, and formats is as easy as adding a few parameters, which is incredibly convenient. This not only saves me time but also keeps my workflow organised, eliminating the need to create or maintain cumbersome image pipelines myself.

In terms of performance, Cloudinary is very reliable. Their CDN delivers images quickly, and I’ve noticed that pages on our website load faster and feel lighter because of the optimised images they provide.

All in all, Cloudinary makes managing images effortless, allowing me to concentrate on designing and building rather than dealing with asset management. It’s efficient, dependable, and truly valuable for anyone who works with visuals, even occasionally. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One of my main frustrations with Cloudinary is how disorganized things can become when several people share the same account. When designers, developers, and content editors are all uploading and modifying assets, the situation can quickly spiral out of control. Naming conventions are often ignored, folders become cluttered, duplicate files accumulate, and it’s all too easy for someone to accidentally overwrite something important.

Cloudinary doesn’t provide many safeguards to prevent these issues, either. If your team lacks strong organization, the platform simply mirrors that disorder, turning the asset library into a bit of a jungle. With strict processes, it’s possible to keep things under control, but without them, managing assets can be quite a headache. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary's image management capabilities and performance benefits. We understand the importance of team controls and will continue to work on enhancing the platform to better support collaborative asset management.

NE
Nick E.
Enterprise (> 1000 emp.)
"Global Asset Delivery Simplified"
4.5/5
What do you like best about Cloudinary?

I use Cloudinary for asset delivery which provides standardized global delivery. The edge network unification is particularly beneficial. I also find the AI workflow to be valuable, although I acknowledge that we might not be utilizing all the features as much as we should. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Dialing in agent personas and how they all work together through an orchestration layer is an interesting problem still to be solved. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the thoughtful review — we’re glad the edge network unification and AI workflow are helping with global asset delivery. We hear you on the orchestration and agent persona challenge. If you’d like, our support or solutions team can review your use case and share best practices or recommended patterns to help tighten persona orchestration and get more value from AI features.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"A powerful and reliable solution for managing digital assets at scale"
5/5
What do you like best about Cloudinary?

Cloudinary makes it incredibly easy to manage and deliver digital assets at scale. I especially appreciate how intuitive the interface is and how quickly I can upload, organize, and transform images. The automatic image optimization and built-in CDN significantly improve performance without requiring extra development time. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

While Cloudinary is powerful, the pricing can get expensive quickly, especially for small teams or startups. Some advanced features require a learning curve, and documentation, although extensive, can be overwhelming for beginners. The UI could also benefit from a modern refresh. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We're thrilled to hear that our platform has helped you optimize image performance and streamline media asset management. We appreciate your feedback on pricing and advanced features, and we're committed to addressing these concerns to better serve our users.

Nish P.
NP
Nish P.
Technical Lead
Mid-Market (51-1000 emp.)
"Effortless Media Management and Delivery"
5/5
What do you like best about Cloudinary?

I really like Cloudinary for its dynamic transformation of imagery and video and the speed of delivery. It's great how easily we can share assets across the business and with third-party vendors. Uploading high-quality imagery and video without impacting site performance has been a huge advantage. The initial setup was very easy, and the business loves it. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

regular CSM catch ups maybe about future beta version trials if possible, Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that you're enjoying Cloudinary's dynamic transformation and fast delivery of imagery and video. We appreciate your feedback and will take your suggestion for regular CSM catch-ups and future beta version trials into consideration.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"Effortless Media Organization with Cloudinary & Stellar Support"
4/5
What do you like best about Cloudinary?

Organizing media is a breeze. The Cloudinary module helps it integrate into internal workflows. Support has been very responsive and solicitous of feedback. The Cloudinary team is keen on developing helpful AI features. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

At times there are unannounced changes to the UI that throws us off. Review collected by and hosted on G2.com.

CC
Cade C.
VP of Technology
Mid-Market (51-1000 emp.)
"Cloudinary Makes Media Management Effortless and Boosts ROI"
5/5
What do you like best about Cloudinary?

Cloudinary is not just a CDN, but the de facto standard platform for images and video on the web. It is easy to use for developers, marketers and creatives and has dramatically reduced complications with delivering the right media to the right device at the right time. As a small business, media management will never be a profit center for us, so ease of implementation and integration are key for us and Cloudinary delivers. Additionally, new features and functionality only serve to increase our ROI as our adoption continues. The value for our teams and our business is undeniable. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Cost and sticker shock is definitely a concern, but overall value outweighs cost completely for us. A portion of the AI features are not relevant to our business. Mass update of image paths is not a trivial, so initial setup is critical. Stock Wordpress integration leaves something to be desired. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're pleased to hear that our platform has made media management effortless for your small business and has increased your ROI. We understand your concerns about cost and some features not being relevant, and we will take this feedback into consideration as we continue to enhance our platform.