--- title: Cliniko Reviews meta\_title: 'Cliniko Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Cliniko works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

### Cliniko Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Cliniko **very effective for organizing appointments and scheduling** , enhancing their practice's efficiency and workflow. [(1 mentions)](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984781&qs=pros-and-cons#reviews)

Users find Cliniko **highly effective for organizing appointments and scheduling** , streamlining their workflow and enhancing productivity. [(1 mentions)](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984780&qs=pros-and-cons#reviews)

Users are frustrated by the **inability to access others' draft notes** , making collaboration and sign-off difficult. [(1 mentions)](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984783&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Cliniko

##### 1. Organization

Users find Cliniko **very effective for organizing appointments and scheduling** , enhancing their practice's efficiency and workflow.
[
See 1 mentions
](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984781&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Carina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carina R.")
CR

Carina R.

Small-Business (50 or fewer emp.)

4.5/5

"Best tool yet"

What do you like about Cliniko?

Helpful with organizing appointments and scheduling

##### 2. Scheduling

Users find Cliniko **highly effective for organizing appointments and scheduling** , streamlining their workflow and enhancing productivity.
[
See 1 mentions
](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984780&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Carina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carina R.")
CR

Carina R.

Small-Business (50 or fewer emp.)

4.5/5

"Best tool yet"

What do you like about Cliniko?

Helpful with organizing appointments and scheduling

### Top Cons or Disadvantages of Cliniko

##### 1. Note Editing

Users are frustrated by the **inability to access others' draft notes** , making collaboration and sign-off difficult.
[
See 1 mentions
](https://www.g2.com/products/cliniko/reviews?filters%5Bsentiment_snippet%5D=1984783&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Carina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carina R.")
CR

Carina R.

Small-Business (50 or fewer emp.)

4.5/5

"Best tool yet"

What do you dislike about Cliniko?

I don't like that we can't go into someone's else's draft notes. How does one edit or sign off on notes??

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/25/2026

"Intuitive and Easy"

5/5

What do you like best about Cliniko?

Clliniko is very intuitive to use. We operate a charity counselling service and our student counsellors are often only in once a week which can make new software difficult to get to grips with. All the counsellors have given positive feedback. We all like that our clients can be sent forms easily and have appointment reminders. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

I would like it if we had an option to assign counsellors to individual clients. I am aware we can do this while on the waiting list. It may be an option I haven't found yet! Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

Cliniko helps us keep track of all our clients personal details and we have a clear record of attendance. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Carina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carina R.")
CR

Carina R.

Clinical supervisor

Small-Business (50 or fewer emp.)

12/22/2024

"Best tool yet"

4.5/5

What do you like best about Cliniko?

Helpful with organizing appointments and scheduling Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

I don't like that we can't go into someone's else's draft notes. How does one edit or sign off on notes?? Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

Schedule and organize Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

GM

Giselle M.

Small-Business (50 or fewer emp.)

6/15/2023

"Exceptional Customer Service"

5/5

What do you like best about Cliniko?

Cliniko is user-friendly, having a very smooth user interface. The customer support team is accessible and provides prompt solutions minimizing operational downtime. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

There is nothing I dislike to date about the app. Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

It allows on-the-go access, continuity of patient treatment and real-time multidisciplinary team management when necessary. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Muhammad U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad U.")
MU

Muhammad U.

Sales And Marketing Specialist

Small-Business (50 or fewer emp.)

11/11/2022

"A very helpful software for a clinic"

5/5

What do you like best about Cliniko?

Its integration with FingerInk allowed me to get all my patient's data at one place, It's very helpful in calling the registered patients' information. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

I do not dislike anything I think it is a very helpful tool. Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

I was facing a problem with automatic scheduling from the patients so I integrated this with FingerIn which helped me to solve this problem and now it's helping to save a big amount of money that I was spending on data entry tasks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Aina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aina R.")
AR

Aina R.

Article Writer 

Small-Business (50 or fewer emp.)

11/9/2022

"Very Goot Tool For Integration with FingerInk"

5/5

What do you like best about Cliniko?

It allowed me to get an API key to integrate with FingerIn to transfer data and get the details of the patients who have scheduled a visit to our clink. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

All Good So Far, I don't dislike anything. Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

It helped me in the integration of the API key with FingerInk, and this way, I didn't have to waste a lot of time in finding another solution. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Dure E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dure E.")
DE

Dure E.

Owner

Small-Business (50 or fewer emp.)

11/11/2022

"Very helpful tool to integrate with FingerInk I highly recommend this tool."

5/5

What do you like best about Cliniko?

It allowed me to accept my customer's data on my FingerInk. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

Everything is perfect and so nice I don't dislike anything Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

It helped generate an API to integrate the data with FingerInk. Then all of the data automatically got inserted into the system. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![JENNY DEL CARMEN E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JENNY DEL CARMEN E.")
JE

JENNY DEL CARMEN E.

Responsable de RR. HH.

Plastics

Small-Business (50 or fewer emp.)

10/7/2021

"Automates the process and management of medical consultations."

5/5

What do you like best about Cliniko?

It is a very easy to use the program, which optimizes the management of medical appointments online; also, as a user allows you to check the available medical staff that has the medical center, as well as their hours of operation, it is very easy to use because its interface is very well designed, so it is very friendly, is based in the cloud and offers a free version, although its paid version has a very affordable price. This program is very robust and provides a wide variety of functions, among which stand out: Patient intake, billing, file and appointment management, patient records and invoice management, reminders, payment processing, medical billing, alerts, and notifications. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

Sometimes when I go to pay the invoices generated by my doctor, the system slows down a little, but in addition to this, I have not had any other problems. Review collected by and hosted on G2.com.

Recommendations to others considering Cliniko:

Easy to use, very effective, good performance, very economical price, free version , and 30-day free trial, I recommend it. Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

Through Cliniko, I can schedule my medical appointments more effectively, and select the doctor or staff of my choice, in addition to tracking my medical diagnosis through the platform, as well as make the payment all from the comfort of my home, through the program's website. It is undoubtedly one of the best telemedicine and medical appointment scheduling tools available in the market. It has excellent performance and operation, and what is more important, it optimizes the appointment management process in a very effective way, so as to patients we feel better attended Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Emili O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emili O.")
EO

Emili O.

S

Small-Business (50 or fewer emp.)

11/5/2021

"Powerful tool for the optimization of health care."

4.5/5

What do you like best about Cliniko?

The most remarkable among its attributes is that it is a cutting-edge software that has an excellent support willing to solve every doubt, however the guide or tutorial is very practical so that at first you understand the configuration and use of it. The functions range from scheduling appointments, personalizing patients, bill payments, notifications, among many others, the medical and administrative staff will certainly appreciate the implementation of this in your institution. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

There is a loss of registration because there is no functionality to import patient appointment data. Other than that it is a fairly complete administration software. Review collected by and hosted on G2.com.

Recommendations to others considering Cliniko:

My recommendation is to start at once with the free trial that lasts 30 days where you will surely want to keep it. Also participate in the demos that the company does Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

The benefits will be multiple for the organization in that there will be a complete structure with all the functions required for optimal performance of the company meaning in itself time savings and increased productivity of medical staff. In addition, they give 2% of their profits to charitable institutions, which means that they are committed for their contribution to the underprivileged, even though they offer it at a very affordable price and calculated by each participant. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/6/2020

"Very user friendly Practice software manager"

5/5

What do you like best about Cliniko?

Being very user friendly and reliable for all medical and financial part of the practice Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

not much but there is still room for improvment Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

have ALL my patients data, document, payment , invoiced in on place all linked together for an easy management Review collected by and hosted on G2.com.

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5/7/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Elevisay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elevisay B.")
EB

Elevisay B.

Especialista en marketing y relaciones públicas

Mid-Market (51-1000 emp.)

1/10/2019

"A very friendly dating scheduling software"

5/5

What do you like best about Cliniko?

It offers a very economical package, besides it is very easy to use, allows the scheduling and billing of health professionals as well as administrative staff. And it is very effective in its performance because you can create alerts via email or direct to the smart phone. Review collected by and hosted on G2.com.

What do you dislike about Cliniko?

In the clinic we have implemented it in all the clinics is an excellent way of organization and programming, and we have not perceived until now any negative aspect. Review collected by and hosted on G2.com.

Recommendations to others considering Cliniko:

It is a very friendly and reliable software 100% recommended. Review collected by and hosted on G2.com.

What problems is Cliniko solving and how is that benefiting you?

It is an excellent tool allows us to plan well the schedules of medical professionals in my case for being administrative staff and work in a clinic office that shares a urologist and an oncologist allows me to schedule appointments without generating clashes between the two by using the same space. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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