What I truly love is the flexibility it has to connect the development workflow with quality assurance without it seeming like a game of broken telephone. Before, that transition was a headache, everything was left hanging and nothing was fully completed or there were duplicated issues. Now, with comments on tasks and ClickUp Docs, everything is centralized. Review collected by and hosted on G2.com.

The learning curve is a difficult wall to climb; if someone new joins the team, it's not easy for them to understand everything on the first day. They should be given a personalized intensive course of at least 3 days so they don't get lost. Review collected by and hosted on G2.com.

For me, the real before and after with ClickUp was the issue of customized views within the same list. Elsewhere, you either adapt to a strict Kanban board or an endless flat list. Here, in the development team, we managed to have the developers see their tasks on a clean board to avoid overwhelming them, while I can instantly switch to a Gantt or timeline view to see how delays impact the sprint without messing up their screen. Review collected by and hosted on G2.com.

Sometimes it feels heavy, especially when the sprints are filled with tasks, dependencies, and relationships. If you have a huge backlog with dozens of custom fields (which is our case for mapping test environments and commit IDs), the platform experiences quite an annoying lag when switching views or loading thread comments. That intermittent loading animation gives me mini heart attacks when we are in the middle of daily synchronization or at the end of the sprint. Review collected by and hosted on G2.com.

Interface and easy learning curve to start using it as a newcomer. Also the Tools are really useful and the integration. Having access both in browser and devises is a huge plus so it helps me update my task. The response is always fast and working. AI tools are interesting and intuitive, and always show tips and help for the new features. Review collected by and hosted on G2.com.

Pricing plans leave too limited key features out from free accounts, and sometimes is not has handy compared to other platforms. AI just can be explored if you pay so it leaves a lot out of testing and loses the appeal. Review collected by and hosted on G2.com.

What I like most about ClickUp is that it brings almost everything my team needs into one platform. The UI feels clean, and once you get used to it, it’s easy to navigate. I also like being able to switch between List, Board, Calendar, and Dashboard views depending on the project and what we’re trying to track. On top of that, it integrates smoothly with tools we already use, which helps reduce context switching.

In terms of performance, it’s been reliable for day-to-day work, even when we’re managing projects with a large number of tasks. From a value perspective, it includes a lot of features compared to other project management tools, so it’s been a solid investment for our team. The onboarding resources and documentation made getting started easier as well, even though there’s still a bit of a learning curve.

More recently, I’ve started using ClickUp AI to draft content and summarize information, and it’s been a helpful addition that saves time on repetitive tasks. Review collected by and hosted on G2.com.

ClickUp’s biggest drawback, in my experience, is the learning curve. With so many features and customization options, it can feel overwhelming for new users at first. I’ve also noticed that pages with a large number of tasks, or more complex dashboards, sometimes take longer to load than I’d prefer. And while the platform is very powerful, certain settings and workflows aren’t always easy to locate without spending time digging through the documentation and exploring on your own.

I’d also like to see the AI features continue to improve, especially with more context-aware suggestions and deeper integration into everyday project management tasks. Overall, these issues are relatively minor compared to the value ClickUp provides, but there’s still room to make the experience smoother, faster, and more intuitive. Review collected by and hosted on G2.com.

"What I value most is the platform's versatility. The UI/UX is highly flexible, allowing us to seamlessly switch between List, Board, and Gantt views, which has effectively centralized our entire workflow and eliminated the need for external spreadsheets. Performance is consistently solid, and the integrations with our existing tech stack function smoothly.

While the initial setup does require a learning period, the ROI is clear due to the consolidation of tasks and powerful automation features. Furthermore, the integration of AI tools has been a great addition, significantly streamlining our documentation and project status summaries compared to other solutions we've used. Review collected by and hosted on G2.com.

The platform’s depth can be a double-edged sword; the steep learning curve and cluttered interface can overwhelm new users, leading to inconsistent setups. I’ve also experienced occasional latency when loading complex dashboards, which can hinder productivity. A more streamlined onboarding process for advanced features would significantly improve the user experience Review collected by and hosted on G2.com.

For me, the best part is having everything in one place. Rather than bouncing between different apps for tasks, docs, and team collaboration, ClickUp lets me manage it all under one roof. It cuts down on digital clutter and helps me stay focused, and definitely the flexibility. It doesn't force you into a specific workflow; instead, it adapts to how you want to organize your projects, which makes tracking daily progress super smooth. Review collected by and hosted on G2.com.

If I’m being honest, the learning curve can feel a bit steep at first. With so many features and customization options, it’s easy to feel overwhelmed when you’re just getting started or trying to onboard the rest of the team. Review collected by and hosted on G2.com.

I like the customization and templates that clickup provide, that I am able to mix and match ever field and view to get my personalized dashboard. Even the AI feature like standup and task breakdown are intuitive and easy to use instead of feeling forced, we use then to get daily summary of what the team is doing instead of long daily meetings.

I also love its integration with claude, where I can set my monthly tasks in bulk. Review collected by and hosted on G2.com.

It seems very filled up and that might scare away alot of users as they would say it is hard, but after using it for a while I know its not. Review collected by and hosted on G2.com.

I love how ClickUp solves pretty much everything for me, from mundane tasks to recurring projects and reminders. I'm so in love with their AI notetaker and ClickUp Brain; they are such a blessing. The AI Agents are fantastic, acting like other apps but native to ClickUp, which is very useful. I created agents with specific tasks, follow-ups, and updates on my knowledge base, making everything so much easier. I use these AI agents to help with reporting, overseeing operations, projects, and movements, which is incredibly helpful. ClickUp University made the setup process miles easier. I am so happy that I can get reports with just a simple prompt instead of doing everything manually like before. Review collected by and hosted on G2.com.

I would like to see a live company that uses ClickUp Chat. It's older than ClickUp Brain and AI Agents however, it's not as maximized and I would like to get better insights about that as even I myself, only use ClickUp chat for my AI Agents. Review collected by and hosted on G2.com.

I like that ClickUp makes my workplace more customizable, which is mainly why I keep coming back to it after trying other project management tools. The time tracking feature has been useful for me in understanding where time goes, especially on longer projects. I've also experimented with whiteboards for planning ideas before turning them into tasks, which makes the transition from brainstorming to execution much smoother. Once I got the hang of it, the extensive features helped me stay organized and reduce the time I spend switching between different apps due to its automation. Despite an initial learning curve, once things are organized the way I want them, ClickUp becomes a very capable platform overall. Review collected by and hosted on G2.com.

The only downside is that the number of features can feel overwhelming at first. But there is definitely a learning curve and after that it's smooth. Review collected by and hosted on G2.com.

What I like best is having a single, standardized structure for all projects — Charter, Phases, RAID, Change Requests and Lessons Learned in one place. It gives real visibility across projects, makes reporting on KPIs like OTD much easier, and the dashboards, custom fields and Azure DevOps integration are clear improvements over what we had before. Review collected by and hosted on G2.com.

The main downside is the two-level folder hierarchy limit, which forces workarounds when organizing projects inside program folders. Permissions are also restrictive — regular users can't create their own Spaces, so everything depends on an admin. Review collected by and hosted on G2.com.