What I like most about ClickUp is the large number of useful tools it includes. It is a very powerful task manager and, in my experience, it has practically everything necessary to organize work. I love the integration with documents because it is very practical for creating knowledge bases for each project and keeping information organized.

I also highly value the whiteboards: they are fantastic for developing creative ideas, brainstorming, and building visual maps of ideas or tasks. Additionally, the screen clips have made it easier for me to explain complex topics and have avoided many virtual meetings, which has improved teleworking and work-life balance, as well as the team's flexible hours.

In my role as a team leader, I especially enjoy being able to explain things through clips and send them to the team so they can watch them when they are available, without depending on them being connected or available at that moment. Review collected by and hosted on G2.com.

The time tracking of the tool is too rigid. For those of us using ClickUp in service agencies, we need to separate the time tracking analysis by folders or spaces and also input time not linked to specific tasks, such as meetings or calls. We would like to be able to set hour budgets per project and easily see the time spent. Currently, we have to use a different tool for time tracking, which goes against ClickUp's philosophy of being an all-in-one tool. Review collected by and hosted on G2.com.

What I like best about ClickUp is its incredible flexibility and deep hierarchy system. Being able to customize views (Kanban, List, Gantt) and centralize tasks, docs, and goal tracking in one single workspace significantly boosts team productivity and keeps all projects organized seamless. Review collected by and hosted on G2.com.

What I dislike most about ClickUp is its performance and loading speed. Because it offers so many feature-rich tools and dynamic views, the mobile and web apps can feel sluggish or laggy, especially when working in large workspaces with heavy data. Review collected by and hosted on G2.com.

It replaces 3-4 tools and an assistant I can't yet afford. When it works (and it usually does), it's genuinely transformative for a solo practitioner trying to grow. Review collected by and hosted on G2.com.

The AI confidently told me I could bill CHAMPVA (a federal veterans' dependent program) for chiropractic services. This is explicitly excluded under 38 CFR 17.272. If I had submitted those claims without independently verifying, I would have committed federal insurance fraud. That's not a bug. That's a career-ending, license-revoking, potentially criminal outcome from trusting your product.

I get it. AI isn't perfect. I don't expect perfection. What I do expect is that when a paying customer reports "your AI nearly caused me to commit a federal crime," the human response is something other than what I got, which was essentially nothing. No escalation. No follow-up. No "we're flagging this internally." No acknowledgment that the severity here is different from a task getting sorted wrong. Just... silence.

I'm a solo practitioner. I don't have a compliance department. I don't have a legal team. I AM the business. If the AI is going to give medical billing and regulatory guidance with full confidence, and the company's position when it's wrong is "not our problem," then customers need to know that going in. You are on your own when it matters most. Review collected by and hosted on G2.com.

I like the dashboard feature because it lets me see how my week went, what’s still pending, and even use AI to generate an image of my week. Review collected by and hosted on G2.com.

I don’t like that I can’t include a document in my knowledge base space as a view. It would be much more efficient to have the same document available as a view in the related workspace as well as in the space, and to be able to show it on the document card in the space dashboard. I also don’t like the white interface when you share a document as a website, because I don’t want to create a duplicated doc just to get the look I want. Review collected by and hosted on G2.com.

As a Marketing Operations Manager, my biggest win with ClickUp is the flexibility of Custom Fields and Dashboards. I can build out granular tracking for creative assets, input live campaign parameters, and set up formula fields directly within our workspace. Instead of jumping between spreadsheet trackers and a project management tool, ClickUp serves as a single source of truth where data architecture and actual execution live side-by-side. The native Looker Studio integration is also a massive plus for blending project velocity data with external ad performance metrics. Review collected by and hosted on G2.com.

The platform performance can feel sluggish, especially when dealing with massive workspaces that contain thousands of active tasks, custom fields, and automated workflows. When jumping between custom filtered views or loading heavy dashboards, I frequently experience page lag and rendering delays. In a fast-paced marketing environment where data architecture needs to update in real time, these minor speed bottlenecks can add up and create daily operational friction for the team Review collected by and hosted on G2.com.

My teammates can check on a project from wherever they are, whenever they want. They no longer have to contact me for a real-time update. With Brain2 and Chat GPT built in, I can get specific answers that apply not only to my industry, but also to my business. Review collected by and hosted on G2.com.

It does take some time to enter projects and tasks at first, but the time savings show up quickly. Having one place for the whole team to collaborate means we’re no longer constantly switching between apps. Just jump in and start using it! ClickUp University allowed each person to learn at their own pace before having a training session with ClickUp support staff. Review collected by and hosted on G2.com.

What I liked most about ClickUp was that it brings several things together in one place. Before, I used several different apps and ended up getting lost. Now I can organize tasks, track projects, and share with the team in a much easier way. At first, it takes a little time to get used to so many options, but once you get the hang of it, it really helps in day-to-day life and saves time. Review collected by and hosted on G2.com.

What I liked least was that at first I found the interface a bit confusing, there are many options and it takes a while to understand where everything is. Sometimes I also felt that some pages take a while to load, especially when the project has many tasks. I think if it were simpler to navigate it would be much better, but overall it doesn't get in the way too much. Review collected by and hosted on G2.com.

The custom views are what I rely on most. I set up filtered views per client account so I can see exactly which QA tasks are in progress, which are waiting on a developer, and which are ready to re-check without scrolling through every project. Switching between a board view for triage and a list view for detailed QA passes saves me from losing track of bugs across multiple accounts. For everything it does, it's worth the price. It's not just task management—they've added Brain (the AI), note-taking, and meeting recording with transcripts, which are genuinely useful, plus timesheets for tracking where my hours go. Instead of paying for three or four separate tools, it's all in one place, so the cost is easy to justify. Review collected by and hosted on G2.com.

My main frustration is the mobile app. When I'm away from my desk and just want to quickly check a QA task or update a status, the app feels slower and more cramped than the web version, the custom views I rely on don't translate as cleanly to a small screen, so I usually end up waiting until I'm back at my computer. Review collected by and hosted on G2.com.

What I like best about ClickUp is that it has become an all-in-one tool for our team. Since adopting ClickUp, we’ve been able to bring more of our daily operations into one platform instead of relying on multiple tools. We’ve replaced tools like Trello for project management and reduced our dependency on Slack by keeping more communication and updates within tasks. We also use ClickUp Docs for documentation and Dashboards for reporting instead of managing everything through separate spreadsheets. Having everything connected in one place makes it easier to manage workflows, track progress, and keep the team aligned. Review collected by and hosted on G2.com.

One thing I’d like to see improved is the AI capabilities. While ClickUp has started adding AI features, I think there’s still a lot of room to make them more powerful and better integrated into daily workflows. More advanced AI support for things like automating repetitive tasks, summarizing project updates, and providing smarter insights would make ClickUp even more valuable for teams managing complex projects. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it helps me keep my team organized while giving me complete visibility into every project in progress. Having everything in one place makes it much easier to track priorities, monitor deadlines, and ensure every deliverable is completed on time.

Another feature I really value is the AI Super Agents. They save me a significant amount of time on copywriting tasks by helping me quickly generate, refine, and adapt content, allowing me to focus more on strategy and execution. Review collected by and hosted on G2.com.

One thing I don't like is that ClickUp isn't very intuitive when you're first getting started. It takes consistent, day-to-day use to really unlock its full potential because many of its features aren't immediately visible or easy to discover. There are so many capabilities available, but it takes time to learn where everything is and how to make the most of them. Review collected by and hosted on G2.com.