ClickUp Reviews (13,597)

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Reviews

ClickUp Reviews (13,597)

View 27 Video Reviews
4.6
13,597 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ClickUp for its flexibility and customization, allowing teams to tailor workflows to their specific needs. The platform's ability to integrate various tools and manage tasks in one place enhances productivity and organization. However, some users note that the interface can feel overwhelming due to the extensive features available.

Pros & Cons

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Ellen E.
EE
Ellen E.
Founder / CFO
Small-Business (50 or fewer emp.)
"ClickUp Became Our Team’s Main Hub With Seamless Google Workspace Integration"
4.5/5
What do you like best about ClickUp?

I really appreciate ClickUp’s connectivity and how it has grown into the main hub my team uses to communicate and organize our work. I also love how ClickUp integrates with my Google Workspace and other platforms, making it easy for my team to stay aligned and work smoothly at a high level. So far, ClickUp’s improved performance hasn’t led to price hikes the way it has with other platforms, and the overall versatility is incredible. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp definitely came with a learning curve, and there are still aspects that, to be honest, I’m not sure I’m using correctly. Setup and onboarding weren’t the easiest, and after coming from Asana it took me a few years to feel fully comfortable. I also tried using the AI and the meeting notes, but they didn’t have the capabilities I was looking for. At times it feels like it has a mind of its own and delivers things I don’t want when I try to use the Brain. Review collected by and hosted on G2.com.

Zoli H.
ZH
Zoli H.
CEO
Small-Business (50 or fewer emp.)
"ClickUp Keeps Our Agency Workflow Organized in One Flexible Hub"
4/5
What do you like best about ClickUp?

What I like most about ClickUp is how it brings our entire agency workflow into one place. We’re able to manage tasks, deadlines, responsibilities, documentation, and recurring processes all within the same system, which keeps everything organized and easy to track. Its flexibility also makes a big difference: we can tailor views, custom fields, and workflows to fit the needs of each client and each team member. On top of that, the wide range of integrations really helps create a smooth, efficient experience by connecting ClickUp with the other tools we rely on every day. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

What I dislike most about ClickUp is that it can feel slow at times, particularly when I’m working in more complex workspaces. Its flexibility is definitely a major strength, but because nearly everything can be customized, it’s also easy to overcomplicate the setup if there aren’t clear internal rules in place. Another downside is that some core features are locked behind higher-tier plans, which can get expensive as the team grows. On top of that, the AI features require a separate paid add-on, which further increases the overall cost. Review collected by and hosted on G2.com.

Jack A.
JA
Jack A.
adviseur
Small-Business (50 or fewer emp.)
"Indispensable for Planning and Organization, With Rapid Development and Strong AI"
5/5
What do you like best about ClickUp?

I love ClickUp because of the speed at which they develop and the way it aligns with the end users. The amazing capabilities of AI really make it possible to generate automatic reports, create overviews, and provide insights that help in organizing work. The installation was really super simple and setting up a new environment is quite easy. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One of the items that has been on my wish list for a long time is the ability to better record people's vacations in ClickUp. This way, you can plan even better. Furthermore, I must say that most of the things I have submitted over the last 7 to 8 years are now included in the standard software. Review collected by and hosted on G2.com.

Emmanuel V.
EV
Emmanuel V.
Cyber Security Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple and user-friendly interface, ideal for dividing complex tasks into subtasks"
5/5
What do you like best about ClickUp?

Viewing it in the form of a planner, the truth is that the interface is very simple to understand and how the activities are linked from one to another, the interface is quite user-friendly when I show it to my coworkers. I like that you can assign several people to a project and by task, and for each task, there can be subtasks. In this case, this is very useful to me because sometimes I am assigned very complex tasks and I have to apply "divide and conquer," so I create subtasks for that specific task and solve them one at a time, which helps me maintain a rhythm. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The way files are saved, I feel, could be organized in a better way by project. Right now, they are uploaded without order, without tags. Review collected by and hosted on G2.com.

Dana H.
DH
Dana H.
Director of Operations
Professional Training & Coaching
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ClickUp Boosts Productivity with AI, Dashboards, and Seamless Integrations"
4.5/5
What do you like best about ClickUp?

Sometimes I have an idea of how I want to lay out my tasks and other times I need a little help, so I like to use AI to ask questions and receive suggestions that help my brain process how that might look like. For the price I pay for my personal account, it covers a lot that includes integrations for my calendar, email, and other apps.

When it comes to my work account, it's a tremendous help in day-to-day tasks, especially when I need to know which tasks have relationships with each other and allows me to create and view dashboards that helps with metrics. Knowing that I can start a Zoom call straight from my Planner within ClickUp, as well as using the AI Notetaker, creates an efficiency that I wouldn't normally get from other apps. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The learning curve can be difficult and I appreciate that there are free videos on YouTube and ClickUp University. I think there are some improvements that can be made in the automation process (checklist vs task/subtask, reporting) and sometimes it takes a while for a page to load. Expanding the transcript in an AI Notetaker doc after a meeting can also drag performance and loading. Review collected by and hosted on G2.com.

Bethanna R.
BR
Bethanna R.
Executive Administrative Manager
Small-Business (50 or fewer emp.)
"ClickUp Turned Our Business Chaos into a Fine-Tuned Deal Machine"
5/5
What do you like best about ClickUp?

Our favorite feature of ClickUp is the high level of customization that allows us to tailor the program to our business and workflows. I am able to set up Spaces, Lists, and even AI Agents that work for our small business in ways that every employee can use to stay in the loop.

We rely on the email integration with Outlook to keep client and vendor communication automatically attached to every deal, alongside relevant documents, notes, and assignments.

The program performs well in both the browser and app, handling enormous lists full of content without lag or other issues. I'm not exaggerating when I say we run our entire multimillion dollar small business in ClickUp.

Our CEO is very cost-conscious and was skeptical when I introduced him to ClickUp, but it has transformed our business chaos into a fine-tuned deal machine where everyone has access to all necessary information and clear assignments at all times. The cost per subscription, ability to add or reduce seats as needed, and the different tiers for AI add-ons make it easy to meet our needs without paying too much.

I'm our in-house ClickUp expert, having used the program for years before introducing it to my current company. Still, the onboarding tutorials and ClickUp University make it so simple to train employees on features. We've reached out to support with a few bugs here and there, and they are always very responsive, which we appreciate.

Nothing but good things to say. I honestly don't know what this business would do without ClickUp as we scale into a mid-size company. 10/10. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

As our customizations and automations grow, we really need to restructure some things. I wish there was a sandbox where we could rebuild instead of doing it inside the active workspace. Review collected by and hosted on G2.com.

TN
Tracy N.
Director of Marketing & Development
Mid-Market (51-1000 emp.)
"Easy-to-Use Workspaces for Marketing and Fundraising—Fast, Affordable, and Shareable"
4/5
What do you like best about ClickUp?

I like how easy it is to use, and how easy it is to create workspaces for each area of my job. I do both fundraising and marketing in my role so it is a lot ot keep track of. I have a calendar just for social media and am able to keep track of what I post on each platform along with taks lists, and my marketing calendar which I can easily shoare with others. I work at a nonprofit so it is a low cost option for a system that I can get approved annually. The system is easy to use and loads quickly. I also like that it has an app as well. I don't use as many features as it offers since I don't have any other systems to integrete to it but it is great for how I use it. I also like the free webinars and trainings that are offered. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

It is easy to turn on the AI piece of the description by adding a forward dash and I don't use it so it sometimes takes a bit to clear. It's not earth shatting but just sometimes is a bit annoying. Review collected by and hosted on G2.com.

Shannon T.
ST
Shannon T.
Director of Operations
Small-Business (50 or fewer emp.)
"Flexible All-in-One Project Management with Powerful Views, Templates, and Automations"
5/5
What do you like best about ClickUp?

The flexibility is what stands out most. I can manage tasks, recurring workflows, client projects, notes, deadlines, and SOPs all in one place, while still customizing each workspace to match how the business actually operates. The different views, templates, automations, and assignment options are especially helpful for keeping multi-step projects organized and making sure nothing slips through the cracks. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The biggest drawback is that ClickUp can feel overwhelming at first, simply because it offers so many features, views, and customization options. Setting up a workspace in a way that feels truly intuitive can take time, especially for new users or clients who aren’t comfortable with project-management software. Notifications can also get noisy unless they’re carefully tuned, and at times it takes more clicks than expected to track down a specific setting or a particular task detail. Review collected by and hosted on G2.com.

Yair P.
YP
Yair P.
Gerente general de operaciones
Small-Business (50 or fewer emp.)
"Intuitive, Fast, and Keeps All My Tasks and Team Communication in One Place"
5/5
What do you like best about ClickUp?

It has made my day much more productive. It’s the best way to keep all my tasks in one place and stay in communication with my teammates. It’s also very intuitive, and the visual design makes everything easy to follow and manage.

I can link other profiles and apps to keep everything in one place and for me it's very useful the google apps integration because I use them everyday.

I love that I can have everything synced between all my devices through te iOS app and the desktop app. Both are fast and very responsive.

At the beginning, I learned the first steps trough the videos and tutorials available which are very concise and easy to understand from then everything was intuitive, and with the use of its internal AI I can found answers to some specific doubts that I have had. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The pricing because it is difficult to acquire for all my team. I would like to have other options that are not by user, maybe depending on business size. Review collected by and hosted on G2.com.

JM
Josep Maria M.
CEO
Small-Business (50 or fewer emp.)
"Very complete and customizable platform, with excellent AI and native integrations"
5/5
What do you like best about ClickUp?

The great adaptability and customization capacity of the platform, along with the number of features it has, as well as the features/price ratio. I believe it is currently one of the most complete options available within the category of task and project managers. The evolution of its artificial intelligence is also spectacular. I can confirm that I use it daily for multiple purposes, from meetings to reports, automations, queries, content, etc.

It also has a multitude of native integrations with third-party platforms like Google, Microsoft, Dropbox, Teams, among others. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes the performance is affected, but it is true that the team has been working for years to improve the performance, especially of the list view, which has improved a lot. In general, it performs well, but occasionally complex lists with many fields may be impacted. Review collected by and hosted on G2.com.