# Top 10 CityView Portal Alternatives & Competitors **Average Rating:** 2.6/5 **Total Number of Reviews:** 4 CityView Portal is not the only option for Citizen Request Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to CityView Portal include ease of use and reliability. The best overall CityView Portal alternative is AccessE11. Other similar apps like CityView Portal are Accela, Salesforce Government Cloud, MyGov, and NovoGov. CityView Portal alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Works Software](https://www.g2.com/categories/public-works) or [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement). ## Best Paid & Free Alternatives to CityView Portal - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [NovoGov](https://www.g2.com/products/novogov/reviews) - [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [CaseXellence](https://www.g2.com/products/casexellence/reviews) - [SOSAFE Portal](https://www.g2.com/products/sosafe-portal/reviews) - [Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/products/verint-case-management-professional-citizen-engagement/reviews) ## Top 10 Alternatives to CityView Portal Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CityView Portal stacks up to the competition, check reviews from current & previous users in industries like Government Administration, Biotechnology, and Hospitality, and find the best product for your business. ### 1. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs NovoGov](https://www.g2.com/compare/accesse11-vs-novogov) - [AccessE11 vs CentralSquare Public Administration](https://www.g2.com/compare/accesse11-vs-centralsquare-public-administration) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs CaseXellence](https://www.g2.com/compare/accesse11-vs-casexellence) - [AccessE11 vs SOSAFE Portal](https://www.g2.com/compare/accesse11-vs-sosafe-portal) - [AccessE11 vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/accesse11-vs-verint-case-management-professional-citizen-engagement) ### 2. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) **Compare Accela with other alternatives:** - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs NovoGov](https://www.g2.com/compare/accela-vs-novogov) - [Accela vs CentralSquare Public Administration](https://www.g2.com/compare/accela-vs-centralsquare-public-administration) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs CaseXellence](https://www.g2.com/compare/accela-vs-casexellence) - [Accela vs SOSAFE Portal](https://www.g2.com/compare/accela-vs-sosafe-portal) - [Accela vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/accela-vs-verint-case-management-professional-citizen-engagement) ### 3. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs NovoGov](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CaseXellence](https://www.g2.com/compare/casexellence-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs SOSAFE Portal](https://www.g2.com/compare/sosafe-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/salesforce-government-cloud-vs-verint-case-management-professional-citizen-engagement) ### 4. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs NovoGov](https://www.g2.com/compare/mygov-vs-novogov) - [MyGov vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs CaseXellence](https://www.g2.com/compare/casexellence-vs-mygov) - [MyGov vs SOSAFE Portal](https://www.g2.com/compare/mygov-vs-sosafe-portal) - [MyGov vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/mygov-vs-verint-case-management-professional-citizen-engagement) ### 5. [NovoGov](https://www.g2.com/products/novogov/reviews) By Novo Solutions **Average Rating:** 4.9/5 **Total Reviews:** 6 Customer Support Suite is designed to efficiently track, share and report on customer service requests. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs NovoGov](https://www.g2.com/compare/cityview-portal-vs-novogov) **Compare NovoGov with other alternatives:** - [NovoGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-novogov) - [NovoGov vs Accela](https://www.g2.com/compare/accela-vs-novogov) - [NovoGov vs Salesforce Government Cloud](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [NovoGov vs MyGov](https://www.g2.com/compare/mygov-vs-novogov) - [NovoGov vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-novogov) - [NovoGov vs OneView](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [NovoGov vs CaseXellence](https://www.g2.com/compare/casexellence-vs-novogov) - [NovoGov vs SOSAFE Portal](https://www.g2.com/compare/novogov-vs-sosafe-portal) - [NovoGov vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/novogov-vs-verint-case-management-professional-citizen-engagement) ### 6. [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews) By CentralSquare Technologies **Average Rating:** 5.0/5 **Total Reviews:** 1 CentralSquare Citizen Engagement encourages community involvement through an interactive and intuitive cloud-based platform that delivers easy self-service options. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-cityview-portal) **Compare CentralSquare Public Administration with other alternatives:** - [CentralSquare Public Administration vs AccessE11](https://www.g2.com/compare/accesse11-vs-centralsquare-public-administration) - [CentralSquare Public Administration vs Accela](https://www.g2.com/compare/accela-vs-centralsquare-public-administration) - [CentralSquare Public Administration vs Salesforce Government Cloud](https://www.g2.com/compare/centralsquare-public-administration-vs-salesforce-government-cloud) - [CentralSquare Public Administration vs MyGov](https://www.g2.com/compare/centralsquare-public-administration-vs-mygov) - [CentralSquare Public Administration vs NovoGov](https://www.g2.com/compare/centralsquare-public-administration-vs-novogov) - [CentralSquare Public Administration vs OneView](https://www.g2.com/compare/centralsquare-public-administration-vs-rock-solid-oneview) - [CentralSquare Public Administration vs CaseXellence](https://www.g2.com/compare/casexellence-vs-centralsquare-public-administration) - [CentralSquare Public Administration vs SOSAFE Portal](https://www.g2.com/compare/centralsquare-public-administration-vs-sosafe-portal) - [CentralSquare Public Administration vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/centralsquare-public-administration-vs-verint-case-management-professional-citizen-engagement) ### 7. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs NovoGov](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [OneView vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-rock-solid-oneview) - [OneView vs CaseXellence](https://www.g2.com/compare/casexellence-vs-rock-solid-oneview) - [OneView vs SOSAFE Portal](https://www.g2.com/compare/rock-solid-oneview-vs-sosafe-portal) - [OneView vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/rock-solid-oneview-vs-verint-case-management-professional-citizen-engagement) ### 8. [CaseXellence](https://www.g2.com/products/casexellence/reviews) By Speridian Technologies Casexellence by Speridian Technologies is an advanced and comprehensive case management system that revolutionizes how organizations handle their complex and diverse cases. With its cutting-edge technology and user-friendly interface, Casexellence streamlines case management processes, enabling seamless collaboration and optimal productivity. Designed to cater to the specific needs of various industries, Casexellence offers a customizable platform that can be tailored to match the unique requirements of each organization. The system provides a centralized repository to store and manage case-related data, allowing users to efficiently track, analyze, and update cases in real-time. Casexellence's key features include automated workflows, intelligent case routing, document management, integrated communication channels, and robust reporting capabilities. These functionalities empower users to streamline case progression, enhance communication, ensure compliance, and make informed decisions. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs CaseXellence](https://www.g2.com/compare/casexellence-vs-cityview-portal) **Compare CaseXellence with other alternatives:** - [CaseXellence vs AccessE11](https://www.g2.com/compare/accesse11-vs-casexellence) - [CaseXellence vs Accela](https://www.g2.com/compare/accela-vs-casexellence) - [CaseXellence vs Salesforce Government Cloud](https://www.g2.com/compare/casexellence-vs-salesforce-government-cloud) - [CaseXellence vs MyGov](https://www.g2.com/compare/casexellence-vs-mygov) - [CaseXellence vs NovoGov](https://www.g2.com/compare/casexellence-vs-novogov) - [CaseXellence vs CentralSquare Public Administration](https://www.g2.com/compare/casexellence-vs-centralsquare-public-administration) - [CaseXellence vs OneView](https://www.g2.com/compare/casexellence-vs-rock-solid-oneview) - [CaseXellence vs SOSAFE Portal](https://www.g2.com/compare/casexellence-vs-sosafe-portal) - [CaseXellence vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/casexellence-vs-verint-case-management-professional-citizen-engagement) ### 9. [SOSAFE Portal](https://www.g2.com/products/sosafe-portal/reviews) By SOSAFE **Average Rating:** 4.0/5 **Total Reviews:** 1 SOSAFE Portal is your task and requirements management tool. Create, receive and assign requirements with your team. Set due dates, automate workflows, visualize your data so you can make better decisions with just a couple of clicks. Solve issues faster while keeping everyone safe. Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs SOSAFE Portal](https://www.g2.com/compare/cityview-portal-vs-sosafe-portal) **Compare SOSAFE Portal with other alternatives:** - [SOSAFE Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-sosafe-portal) - [SOSAFE Portal vs Accela](https://www.g2.com/compare/accela-vs-sosafe-portal) - [SOSAFE Portal vs Salesforce Government Cloud](https://www.g2.com/compare/sosafe-portal-vs-salesforce-government-cloud) - [SOSAFE Portal vs MyGov](https://www.g2.com/compare/mygov-vs-sosafe-portal) - [SOSAFE Portal vs NovoGov](https://www.g2.com/compare/novogov-vs-sosafe-portal) - [SOSAFE Portal vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-sosafe-portal) - [SOSAFE Portal vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-sosafe-portal) - [SOSAFE Portal vs CaseXellence](https://www.g2.com/compare/casexellence-vs-sosafe-portal) - [SOSAFE Portal vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/sosafe-portal-vs-verint-case-management-professional-citizen-engagement) ### 10. [Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/products/verint-case-management-professional-citizen-engagement/reviews) By Verint **Average Rating:** 4.5/5 **Total Reviews:** 1 "Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. Example customer outcomes the solution has enabled include: - 65% average channel shift achieved for Top 10 services by volume - 92% of service requests completed on time CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. Example customer outcomes the solution has enabled include: - 12% increase in First Contact Resolution (FCR) - 90% increase in contact center service level Categories in common with CityView Portal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [CityView Portal vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/cityview-portal-vs-verint-case-management-professional-citizen-engagement) **Compare Verint Case Management Professional [Citizen Engagement] with other alternatives:** - [Verint Case Management Professional [Citizen Engagement] vs AccessE11](https://www.g2.com/compare/accesse11-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs Accela](https://www.g2.com/compare/accela-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs MyGov](https://www.g2.com/compare/mygov-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs NovoGov](https://www.g2.com/compare/novogov-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs CaseXellence](https://www.g2.com/compare/casexellence-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs SOSAFE Portal](https://www.g2.com/compare/sosafe-portal-vs-verint-case-management-professional-citizen-engagement) ## Explore Articles - [Which contractor payment platforms actually handle crypto payments for international contractor teams without making it a painful manual process?](https://www.g2.com/discussions/which-contractor-payment-platforms-actually-handle-crypto-payments-for-international-contractor-teams-without-making-it-a-painful-manual-process) - [Easy-to-use board meeting software recommendation](https://www.g2.com/discussions/easy-to-use-board-meeting-software-recommendation) - [Which civil engineering design software gives smaller firms the most value for money with professional-grade features at a price point that does not require an enterprise license?](https://www.g2.com/discussions/which-civil-engineering-design-software-gives-smaller-firms-the-most-value-for-money-with-professional-grade-features-at-a-price-point-that-does-not-require-an-enterprise-license) - [How do PSA platforms actually help services teams keep track of project scope, budgets and client hours without things slipping through the cracks?](https://www.g2.com/discussions/how-do-psa-platforms-actually-help-services-teams-keep-track-of-project-scope-budgets-and-client-hours-without-things-slipping-through-the-cracks) - [Best cloud-based desk booking platforms for flexible workplaces](https://www.g2.com/discussions/what-are-the-best-cloud-based-desk-booking-platforms-for-flexible-workplaces) - [What brand protection tool is easiest to use and still powerful enough to actually catch violations without a dedicated IP enforcement team running it day to day?](https://www.g2.com/discussions/what-brand-protection-tool-is-easiest-to-use-and-still-powerful-enough-to-actually-catch-violations-without-a-dedicated-ip-enforcement-team-running-it-day-to-day) ## Spotlight Categories - [Bot Platforms Software](https://www.g2.com/categories/bot-platforms) - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) - [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)