Circle Reviews & Product Details

I find Circle to be really useful for getting ambassadors together and onboarding them to run an online community. The social element, especially the events side, is incredibly handy. It's great that it changes depending on the location, which lets us set up events that people can easily understand in their specific part of the world. I also like the different spaces and the way they are laid out. It makes it easy to have personalized groups for different localities within our global community, which is quite valuable. Review collected by and hosted on G2.com.

I don't think the workflow is very user friendly. I don't like the fact that, a lot of the gamification side of things, they're not particularly adept at rewarding points easily either. So, I think the rewarding of points is also quite limited, making a lot of it more of a manual task than it needs to be. Also, the lack of ability to sort of video call within messages isn't ideal either because it'd be really nice to have a sort of meeting feature within Circle, opposed to having to set up an event and give people specific access, which is just more of a hassle than it needs to be. So, we'd have to go off Circle and using, like, Zoom or Google Meet or something where, if that was in built within the app, that would have been much easier. On top of this, the leaderboards - why are you limited to seeing the top 10 members. You should have a more complete gameification offering showing you more in-depth details about the levelling up of community members. Review collected by and hosted on G2.com.

I like how easy it is to create different content sections within Circle. The ability to monitor who is engaging with the content based on my settings is really helpful. It informs us which content is performing best and which type we should focus on more. Review collected by and hosted on G2.com.

With a recent project, we created sections for each learning module but participants had to join each space to activate the content. I'd prefer that to be automatically turned on. Also, there needs to be more flexibility in stacking content as layers upon layers in the left-hand nav. Currently you can only go 2 layers deep. Going 3 would be great. Going 4 or more would be fantastic. We built and coded ads within our communities but they're not as seamlessly integrated as I would like. Making this a built-in feature would be appreciated. If you're not familiar with these types of platforms, I imagine people would get frustrated with some of the setup process—especially when you get into deeper things like setting up AI agents. Review collected by and hosted on G2.com.

I like that you can have multiple channels, upload documents, and get conversations going based on which channel a person is in. With administrative privileges, I can determine which channels a member might belong to and which they don't have access to. I really appreciate that as an administrator, I can go in as any one of the members and see what they see, allowing me to adjust settings accordingly. I also like organizing things into different sections, such as having a learning center and a content creation hub. If something isn't working well, we can change it, and I appreciate that flexibility. Review collected by and hosted on G2.com.

I think that it would be nice to be able to have icons and emojis that are kind of customizable. And maybe that does exist, but I'm not sure. Review collected by and hosted on G2.com.

I appreciate that Circle allows me to connect with other business owners and potential clients, and access trainings, which helps with business building. I like how easy it is to navigate and connect with others. I also enjoy that it's still a social channel but separate from social media, with fewer distractions due to the lack of ads, which helps me get more done. Additionally, having it linked to my Google account makes it easy to integrate with my calendar. Review collected by and hosted on G2.com.

Building the backend can be complicated if you're not used to the system or able to understand the workflows. I also wish there were more ways to keep the channels more active with the members in the groups. I'm not really sure. I just know that sometimes the groups tend to have low activity in them and go the same way as private Facebook groups. I guess it's really just an engagement thing. Review collected by and hosted on G2.com.

I host my mentorship membership community and my online programs through Circle. It's clean, easy to use for myself and my clients, and it has an app, which is very important for my students to be able to access their modules when they're out with their horses. It makes the modules and the content the focus instead of clunky or ugly interfaces. My clients are more likely to engage in the community spaces because they find the platform easy to use. The initial setup was super easy. I have recommended it to many friends, colleagues, and clients. Review collected by and hosted on G2.com.

I wish the website design tools were more advanced so I could switch my website over as well. More flexibility in the design. The ability to drag and drop anything anywhere so I can be more creative. Right now it feels very rigid. Review collected by and hosted on G2.com.

I really like how easy Circle was to implement and continue using. It's super simple to give other team members access internally and adding new partners or customers to the community is really easy, making it simple to see who's active and engaging with the community. The user friendliness of Circle is awesome, and when we were initially implementing, the team was really great to work with. Both ease of implementation and user friendliness are crucial, and having both makes Circle a much stickier product for us internally. It also makes it easier for our partners and customers to use, especially since they're not typically the most tech-savvy. This leads to better engagement and a more connected community, producing an all-around better experience. Review collected by and hosted on G2.com.

I think the only thing is scrolling through our main pages. It can be a little bland because it's just a lot of white and gray. So it's a little lackluster in the customization on the home pages, but that might also be an us problem. Review collected by and hosted on G2.com.

I think Circle is the best online platform right now because of its ease of use, the ease of building, and the white labeling capabilities. I also really like that Circle is always updating and innovating and listening to our feedback when we think something is missing. I think that really puts Circle above the rest. Review collected by and hosted on G2.com.

I think that having additional features like extra options for gamification instead of needing to do patches, workflows, webhooks, and that kind of thing. I think the more that you're able to make it an intuitive and fully customizable platform, that allows for things like that, the better. Because that's what I feel like I run into a lot all of the communities that I help and build and manage is that we have a wish that there was greater customization and also the ability on our end to have different admin levels and the ability for admins to adjust emails for members. Merging accounts when someone wants to use an account with an existing email would also be helpful as right now you have to entirely delete someone's account and have them start over, it's not great for user experience. Review collected by and hosted on G2.com.

I run a paid community on Circle and it solves almost every problem other platforms have, offering the best of everything in terms of features, much better than Slack or Discord. I really like Circle's analytics dashboard as it gives me all the data I need to stay informed about my community. I can see when users are most active, identify popular content, and find out which spaces work, allowing me to make data-driven decisions about rewarding users or updating spaces. Circle makes onboarding simple and efficient for new members, streamlining the entire process. The event management in Circle is excellent, with features like dedicated event spaces, RSVP, reminders, and a calendar, significantly boosting the success of events. Additionally, setting up Circle was easy with a free 14-day trial, and the support is great, I received awesome support and quick resolutions from their team. Review collected by and hosted on G2.com.

The app experience on mobile needs improving, especially on Android. Sometimes reactions don't register, or the chat box can't be clicked as it's overlapped or not showing. It's not ideal to have to close and reopen the app to fix issues, which isn't great as it can cause friction and potential churn among community members. But things seem to be improving with fewer complaints from members recently and likely by the time someone reads this review it would have been fixed. Also, if I was being cheeky, I would like to see some of the business plan features included in the professional membership for smaller communities that don't hit the threshold for needing the business plan yet. The workflows for example, for smaller communities just starting out, it would be great if we were given access to this to help us with activation, onboarding, and user engagement because my ultimate goal is to outgrow the professional plan and switch to the business one but right now the numbers aren't quite there yet. Review collected by and hosted on G2.com.

I love being able to keep our community and courses all in one place. It’s helped us streamline and simplify everything across our community and school, which has improved both time management and overall efficiency for our team. We’ve also received very positive feedback from our students, especially around how easy the platform is to use and how well everything is organized. Review collected by and hosted on G2.com.

We’d love for our team admins to be able to complete course lessons on behalf of a student, especially for our legacy students who transferred from our old course platform to Circle courses. We’d also appreciate it if the affiliate program features were a more intentional area of focus for improvement. Review collected by and hosted on G2.com.

I launched an online church using the Circle platform. It's so easy to use and build out. The ease of use is incredible, and I figured it out quickly despite being self-taught and not a pro. I thought about integrating with Zoom, but the feature within Circle is great and eliminates the need for Zoom. Circle is head and shoulders above Skool. The platform fosters community engagement within our church, allowing members to contribute and consume, serving and ministering to others and 'being the church' rather than just 'watching the church'. Review collected by and hosted on G2.com.

The limit on spaces. I pay $129 per month to upgrade, and it's a substantial increase in cost for me. The only benefit I desire from the upgrade is the number of spaces I am able to create. The limited number of spaces does limit all that we would like to accomplish within our Circle. Review collected by and hosted on G2.com.