--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2408 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2408 scale: '5' date_modified: '2026-07-02' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Professional (formerly Certify Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,408 ## About Emburse Expense Professional (formerly Certify Expense) Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional's automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more. ## Emburse Expense Professional (formerly Certify Expense) Pros & Cons **What users like:** - Users love the **ease of use** of Emburse Expense Professional, appreciating its straightforward instructions and user-friendly design. (116 reviews) - Users love the **easy receipt capture** feature in Emburse Expense Professional, simplifying expense reporting and reimbursement processes. (48 reviews) - Users find **Easy Upload** intuitive, making receipt submissions for reimbursements a hassle-free experience. (47 reviews) - Users appreciate the **efficiency** of Emburse Expense Professional, finding the process streamlined and easy to navigate. (39 reviews) - Users appreciate the **ease of expense management** with Emburse Expense Professional, praising its user-friendly interface and controls. (35 reviews) - Intuitive (32 reviews) - Upload Ease (32 reviews) - Mobile App (31 reviews) - Users appreciate the **ease of use** of Emburse Expense, seamlessly integrating multiple sources for effortless expense management. (31 reviews) - Simplicity (30 reviews) **What users dislike:** - Users find the **receipt management inadequate** , with improvement needed for pairing, categorization, and expense breakdowns. (31 reviews) - Users find the **manual entry process cumbersome** , wishing for a more efficient way to input multiple charges. (17 reviews) - Users find **upload issues** frustrating, especially when handling attachments and re-uploading documents from other sites. (17 reviews) - Users find the **approval process confusing** , complicating urgent communication and impacting their overall experience with the software. (10 reviews) - Users find the **limited options** for allowances and mobile app functionality restrictive, impacting their overall experience. (9 reviews) - Approval Process (8 reviews) - Expense Management (8 reviews) - Time-Consuming (8 reviews) - Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (8 reviews) - Error Management (7 reviews) ## Emburse Expense Professional (formerly Certify Expense) Reviews ### 1. Easy and Thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Edward M. | Past President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Multiple ways to upload recipts with self loading ability. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It does cost money though it is a great value. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** With personnel being evrywhere around the globe access to to the tool is easy to use with a great workflow. ### 2. Mileage reimbursement. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Everything gets done on line. No paper submission, much faster. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It seems like you have to enter the same information multiple times. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** More accurate concise mileage submission. ### 3. easy to record and manage expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** ease of saving receipts rather than having paper **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I can only send to it from agreed email addresses **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** i no longer lose receipts ### 4. Efficient Conglomerate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Conglomerate of expenses in one place and can they be allocated **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** They make you use one card which they own **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** All expenses in one place/one program and they reduce the need for SmartSheet ### 5. easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I'm using it for basic stuf like mileage and parking. so I like that it easy to use **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I have limited experience with Certify, no travling so I have nothing to say can help with that **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** just get my Mileage expense ### 6. Easy to set-up and to use **Rating:** 5.0/5.0 stars **Reviewed by:** Candace A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Implementation when switching from Concur was a breeze. Very user friendly and great report options. Integration with Quickbooks desktop is seamless. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Only complaint is that it's not easy to split out one expense into multiple categories. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Data entry ### 7. Sr Advisory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2014 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Super easy to use Love teh iphone phot feature then fill inthe blank Best system ever! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing except hard to type on small phone screen **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Time, easemore time to go do deals ### 8. Use of Certify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love using the mobile app to gather receipts/expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing comes to mind. I am not a large user of Emburse Certify Expense Reporting. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Tracking employee expenses. ### 9. RBT 3 **Rating:** 5.0/5.0 stars **Reviewed by:** La S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It's a sure fire way to put in mileage and also receive money back for supporting other center and our paying for testing.. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It takes so long to receive your money. But it is well worth it when you need cash. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I get to support other centers and at the same time get reimbursed for providing support. ### 10. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very user friendly, and not messy like other similar paltforms. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The receipt loading steps should be simplified. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Organizing my expenses submissions ### 11. Simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is very easy and practical to use and make it easy to use to submit travel expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I really dont have anything to complain about. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It is very easy to use and makes it easy to sumbmit travel expenses. ### 12. It makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Me not worring about getting my credit card bill and not having to pay it back. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I love the way you process the transaction so I am very happy in every way you do things. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** So far have never have any issues. ### 13. It's Just Lunch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Product is easy to use, especially after you have made a few submissins. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It can't read your mind and do everything for you. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It keeps me from having to keep documents. ### 14. Great service very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Monica I. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very user friendly love the look of the site as well. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing I can think of, the customer service is great and the website is great. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Submitting receipts on the go. My employees love the app. ### 15. Easy to use and tracks all mileage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Convenient and easy to use. So easy to track everything **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There is nothing I dislike about Certify **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Keeping track of and submitting daily mileage ### 16. For me, it is easy to load & review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Simple to use and l.oad reciepts with ease. I have never had an issue **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing. I have never had any issues, & if there was an issue it was quickly resolved. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Nothing ### 17. It was a bit confusing, but should improve over time. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Being able to upload photos of receipts from your phone. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Contradictory wording and non-clear directions on mileage and reimbursable expenses **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** tracking expenses in a clean format ### 18. It is all Thumbs up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Well developed product software. My expense reporting can never be easier. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It took me a while to learn using it but in the end, it was worthwhile. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It shortens my expense reporting time. Saves me alot of time. ### 19. Ease of use, very straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Simple and self-explanatory, easy to upload receipts **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** No downside, follow easy steps. Very satisfied **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Expenses paid on time and easy to submit ### 20. Quick and Easy plus so simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Wallet is very intuitive and then being able to simple attach and append based on history makes life a breeze on Certify **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The currency option can get complicate sometimes **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Expense management/claims and approval chain of command ### 21. April Expense Report. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is helpful that airfare and Uber charges enter automatically. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Very little - it is a very nice system! It seems to work quite well for me. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It makes adding expenses relatively quick and accurate. ### 22. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Rajwinder K. | auditor/infulerncer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use, Ease of Implementation, uses it on monthly basics. Simply great, **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing, there is nothing that I dislike about certify expense. Pretty easy to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Heping montly reimbersements easy to submit. ### 23. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is very easy to learn and to use, it walks you through the process **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The app could be a little easier to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** submitting expense reports ### 24. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use once you get accustomed to the tabs and processes **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I can't think of anything I dislike at this time. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Easy to be re-imbursed for business expenses ### 25. Overall great UI with some minor updates **Rating:** 4.0/5.0 stars **Reviewed by:** Minu C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Relatively easy to use. I can be confident that I will be reimbursed by seeing exactly what information that my organization needs in order to process it. Ease of uploading receipts. Love the function of emailing receipts@certify.com. This saves me a lot of annoying clicks and downloading (eg. save as pdf) **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Search function for additional approvers is broken. I would also consider a way to stitch receipts within the website. I dont like the IOS app. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Tracking travel and expense management for a worldwide organization. ### 26. excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Isela P. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** easy to use and handle, great customer support, **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** do not have anything negative to say about this app **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** reinbursemnts ### 27. {"translation":"User Friendly"} **Rating:** 5.0/5.0 stars **Reviewed by:** jennifer N. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Increases Productivity, giving back time. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Love everything about Embuse! Easy to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Increases productivity, better tracking, streamline approvals. ### 28. Best software for an organisation to provide travel budget and keep a check on it! **Rating:** 5.0/5.0 stars **Reviewed by:** Pragya J. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The fact that our employees are now aware of the budget approved for their business travel and also providing them with the option to choose travel options that fits within the approved spending. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There is nothing to dislike as we are now able to save and cut travel expenses. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Setting an overall travel expense budget for an employee became a lot easier with Emburse. Now we do not have to go through manual process of reimbursement when employee submits the bill as all the process now have been automated and travel spends are also ensured to be within approved budget! ### 29. Hopeful then so disappointed in the end **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The idea of reconciling credit cards using live data, collecting and reviewing receipts, and having approvals **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sales over-sold the product, although our implementation person did solve many problems (Heather). Communication was difficult-no phone numbers given, don't answer calls from number on web-site, customer service email response is slow. many unanswered emails. Couldn't solve my problem-could not integrate or /live connect my AMEX or Visa despite promises. Since this was the whole point of the product, we cancelled. Refused to refund fees inspite of fact that their product could not deliver the promised service. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** They could not integrate our credit cards, so we cancelled ### 30. this app is super easy to use and navigate through **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** that you can do it a little bit at a time and come back to the expense report before finalizing. Also that you can see your history and track through the approval process. Everything is easy to navigate through and filling out the form is super quick **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** nothing...wait...loading receipts...that there is a size limit and have to do it in chunks rather than everything all at once...otherwise, no complaints **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** submitting expense reports ### 31. Great experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Eric B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** My company has been using Certify for years for our corporate visas. I have found this program to be very user friendly and intuitive to use. It has all the options to get my reconciliation done quickly and easily. This is a 5 star service! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Originally the receipt upload process was difficult but that's been fixed. Thank you! **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Our process was very manual prior to changing to Certify. Now it is a very easy process to get my monthly reconciliation completed. ### 32. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Tom H. | VP, North America & Group CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very easy to use software. Does what it says it does for a very resonsable price. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Amended/ undoing processed reports isn't the easist. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Processing Business expenses ### 33. Rather user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I find it very easy to navigate and use. It is very helpful that the mileage estimating features a roundtrip option and calculates quickly and almost always accurately. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I do not like that I can not find a way to alter the route for mileage when I did not use the populated route automatically chosen by the system. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It helps track, save and report to my employer the expenses I have made and request for reimbursement. ### 34. CIO **Rating:** 4.5/5.0 stars **Reviewed by:** Mario A. | Chief Information Officer | Security Officer, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The ease in managing expenses and including the app integration. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** repeated justifications for the same monthly receipts. AI should be leveraged. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** organization and reporting (monthly/annually) ### 35. its a great system and very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** i can upload receipts on the go from my phone and then complete the expense report easily from either the phone or computer. very simple and easy to use. love it **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** it works very well no issues that i see or have **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** makes uploading and trcking expenses very easy and user friendly ### 36. Great company **Rating:** 4.5/5.0 stars **Reviewed by:** Sammie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very easy to use and great customer support **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Not 100% compatible with our company with all of the features **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** automated credit card expense reading ### 37. Easy to use and decent tech support **Rating:** 4.0/5.0 stars **Reviewed by:** Gwen V. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The system is user friendly and configurable. When I have a problem, it is easy to open a ticket and get a resolution. I feel the agents try to find a solution for my ask before concluding that my goal is not possible and to submit a suggestion for future improvement. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Although the system is configurable, it is a little too technical for a standard non-technical administrator, like someone in Accounting or HR. Bulk updates require html-like coding and backend configuration could be more approachable. Also, some configurations that take a special ticket to set up should be standard. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** We needed a modern, digital solution to upgrade our previous expense reimbursement process . Certify eliminated complicated spreadsheets, manual receipt entries, and untraceable workflows. It is easy to download GL data to our accounting enterprise system which eliminated manual keying and errors. ### 38. Very easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Ease of usage. Customer service is always helpful and easy to recognize any mistakes before entering my expense report. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing. Everything about Certify is user friendly. From the website to the phone app, everything is easy to use and follow. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I am only a user, but I'm sure our corporate team benefits greatly from using Certify. ### 39. Wonderful Tool - Super Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Amira Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy interface and set up. Mobile app is great too! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Integration with QB sometimes causes issues or duplicates. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Audit tracking of all expenses. ### 40. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The most useful part of emburse certify is the mileage feature because I get to get paid for my time and gas **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** At the beginning it was a little hard to understand and try to create an expense report but it wasnt too hard to figure out **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I get to get paid more money because i drive further ### 41. The software works great, I would recommend it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The ease of having categories set up to choose from make this site easy to use. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** it would be nice to ask for help in app from our site admin. I also seem to have to get a code to login every time when it should remember me. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** it improves efficency for our accounting department. ### 42. So easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like that I can upload my receipts, create my expense report and follow the progress of payment throughout the entire process. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I would like to be able to edit an expense report and resubmit if necessary. This should also notify the approver so that they are aware a change has been made. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Submitting my expenses is so easy now and I can count on my reimbursement checks to arrive on time in my bank account. ### 43. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** taking picture with a phone and uploading **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** works fine for me i haven't had any problems **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** faster reimbursement ### 44. Certify has improved since we began using it. May not fit everyone, but very good for most. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to add receipts. The auto fill feature is very handy. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Emburse is intuative and well organized. One suggestion for improvement is find a way to code receipts right from the use of the card. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Fast input of expenses and coding of the expense. ### 45. Overall solid. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Downloading or uploading of receipts in the report. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Roadtrips with multiple stops is cumbersome. Perhaps have a set-up like in Driving Directions where segments can be added in one map, not multiple entries. I.e. - Place A, Segment below, Segment below, etc. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Not sure in my position that an expense reporting app is solving a problem. ### 46. Easy to use. Policy needs updated. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use, understand. I hate that you can't add a receipt as you go. You have to upload receipts to begin, and then select the receipt as you fill out your expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It should not matter what we eat for breakfast, lunch, and dinner. There should be 1 combined total a day for "food", and no matter if we spend a little more for breakfast, skip lunch, eat a nice dinner, etc., as long as the total for the day is not met, it should be covered. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** No known problems ### 47. Certify - so easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Raylene H. | District Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love that I can upload my receipts any time. Matching them to my card expenses takes no time at all when you can see it all laid out in Certify. Truly easy to use. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It would be great if certify would auto match receipts to the expenses based on date and amount. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It takes the guess work out of where my receipts are. Loading them as I go has been a game changer ### 48. Send in expenses on the fly. **Rating:** 4.0/5.0 stars **Reviewed by:** Hugo J. | Customer Success Manager, Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** All the different methods of logging receipts and expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing major. Sometimes it fails to read documents that I've sent in but honestly more impressed by the fact that it so often succeed. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Not having to deal with manual/analouge receipts. It's easy to just take a photo of it and file it under expenses. Just send a digital ticket or receipt over email to the Certify inbox is so smooth. ### 49. Once oriented it goes smoothly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Gathers all expenses in one place for approval **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I wish the job and phases would have a pull down so you don't have to start from scratch every time. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It's a whole lot easier to have one place to go for mileage and expenses. Having two individual forms to fill out for mileage and tolls like A/Z does is behind the times. ### 50. Certify App really helps to capture/upload receipts quickly. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Ease of use, straight forward process. Autofill feature automatically updates fields which makes it easy to save/submit quickly. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sometimes it does not recognize currency of receipt. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Removed manual process of submitting expenses. ## Emburse Expense Professional (formerly Certify Expense) Discussions - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote - [Can I adjust the default map generated when I "Map It"?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote - [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+19%3A06%3A09+-0500&secure%5Bsession_id%5D=117e2e73-8d95-4d58-bb39-b21152e2ee7e&secure%5Btoken%5D=d64eb79f5ee4e8bd135e6899175db990e9fa8674bc45ae52234c9958d40379cb&format=llm_user) ## Emburse Expense Professional (formerly Certify Expense) Integrations - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) ## Emburse Expense Professional (formerly Certify Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **Invoice Management** - Capture - Repository **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Invoice Processing** - Payments - Workflows - Tax Compliance - Submittal **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Supplier Information** - Profiles - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Emburse Expense Professional (formerly Certify Expense) Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,949 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,999 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,652 reviews)