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Ceipal ATS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Ceipal ATS easy to use, enjoying its intuitive interface and organized candidate management. (168 mentions)
Users appreciate the user-friendly interface of Ceipal ATS, making navigation and management tasks effortless. (87 mentions)
Users value the powerful automation and seamless integrations of Ceipal ATS, enhancing their recruitment workflow significantly. (83 mentions)
Users value the seamless integrations of Ceipal ATS, enhancing workflow efficiency and simplifying multiple tasks in one platform. (82 mentions)
Users highly value the helpful customer support of Ceipal ATS, enhancing their overall experience with prompt resolutions. (74 mentions)
Users find that the slow performance of Ceipal ATS can be frustrating, particularly during loading and migration tasks. (68 mentions)
Users experience slow loading times, especially during peak hours, which hampers productivity and efficiency. (61 mentions)
Users often experience performance lag with Ceipal ATS, particularly when processing large data volumes and during peak usage. (41 mentions)
Users express frustration over missing essential features in CEIPAL ATS, particularly a text editor for onboarding documents. (34 mentions)
Users note the limited customization options in Ceipal ATS, which may not meet specific needs adequately. (33 mentions)

5 Pros or Advantages of Ceipal ATS

5 Cons or Disadvantages of Ceipal ATS

Ceipal ATS Reviews (1,518)

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Reviews

Ceipal ATS Reviews (1,518)

View 3 Video Reviews
4.6
1,518 reviews
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Neville S.
NS
Neville S.
Sales Specialist
Mid-Market (51-1000 emp.)
"Powerful, Customizable Recruiting Platform That Streamlines Sourcing and Hiring"
5/5
What do you like best about Ceipal ATS?

The resume search and candidate database are very powerful. It’s easy to find previous candidates and quickly match them with new requirements.

Integration with job boards saves a lot of time. Posting jobs to multiple platforms and receiving applications in one place makes recruiting more efficient.

The ATS and CRM functionality in a single platform is very convenient. Managing candidates, clients, and submissions without switching systems is a big advantage.

Workflow automation reduces manual effort. Features like email templates, reminders, and status updates help keep the hiring process organized.

Submission tracking is straightforward. It’s easy to see where each candidate stands and avoid duplicate submissions.

The reporting and analytics tools provide useful insights. Custom reports help monitor recruiter performance and pipeline activity.

The user interface has improved over the years and is fairly easy to navigate. New users may need some training, but daily operations become smooth once familiar with the system.

The Chrome extension and sourcing tools are very useful. Adding candidates directly from LinkedIn and other sources speeds up sourcing significantly.

Customer support is responsive and willing to help. Whenever issues arise, the support team usually follows up promptly and provides solutions.

The platform is highly customizable. Different workflows, fields, and dashboards can be configured to suit the needs of various recruiting teams. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

The interface can feel overwhelming for new users. Since there are many features and options available, it takes some time and training to become fully comfortable with the platform.

Occasionally, the system experiences slow loading times. Certain reports or searches can take longer than expected, especially when working with large datasets.

Some customization and reporting features have a learning curve. While the platform is highly flexible, setting up advanced workflows or reports may require assistance from support or additional training. Review collected by and hosted on G2.com.

Ashish E.
AE
Ashish E.
Sr Recruiter
Small-Business (50 or fewer emp.)
"CEIPAL ATS: Seamless AI Integration and Easy-to-Use Interface"
5/5
What do you like best about Ceipal ATS?

AI integration, user interface, and ease of handling. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

One area I dislike about CEIPAL ATS is that some processes can feel a little complex and require multiple steps, especially when managing a high volume of candidates and submissions. The user interface can also take some time to get familiar with, and occasionally the system response or search performance can be slower than expected. Overall, these are more usability and efficiency concerns than major issues. Review collected by and hosted on G2.com.

PARTH J.
PJ
PARTH J.
Lead /Sr. Executive - Resourcing
Mid-Market (51-1000 emp.)
"A Helpful Tool for Daily Recruiting"
4.5/5
What do you like best about Ceipal ATS?

CEIPAL ATS makes recruiting easier by keeping candidate details, job requirements, and submissions in one place. It saves time, simplifies daily tasks, and helps recruiters quickly find and manage the right candidates. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

Sometimes the system can feel a little slow, and navigating through multiple screens can take extra time. Some features also take time to learn and get used to. Review collected by and hosted on G2.com.

MS
Mohd S.
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Cost-Effective with Workable Features"
5/5
What do you like best about Ceipal ATS?

I like Ceipal ATS's candidate search, Boolean filter, and resume database. These features help me find relevant candidates faster, refine searches easily, and save time during sourcing. Also, Ceipal is more financially beneficial for the company compared to our previous tool. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

The system can be slow, especially when opening resumes, loading profiles, or switching between pages. This affects the overall experience, and faster loading and better overall performance would improve it. Additionally, I find that when using Boolean in the integrated search, it's not working properly, especially compared to Job Diva, which I find more user-friendly. Review collected by and hosted on G2.com.

Aayush B.
AB
Aayush B.
Senior Technical Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Powerful ATS with integration features"
5/5
What do you like best about Ceipal ATS?

UI / UX:

The platform offers a user-friendly and intuitive dashboard that centralizes every stage of recruitment—from sourcing to onboarding. While some users find the interface a bit cluttered due to the high volume of features, its 360° approach means I rarely have to leave the system to find what I need. It provides clear BI reports and visual pie charts that allow me to track my submissions, interviews, and placements in a virtual way.

Integrations:

Ceipal’s greatest technical strength is its extensive integration marketplace. It connects seamlessly with over 200+ platforms, including major job boards like LinkedIn, Monster, Dice, and CareerBuilder, as well as VMS systems and social sourcing channels. This significantly reduces manual data entry and allows for managed resume harvesting across multiple job portals simultaneously.

Performance:

As a recruiter, I rely on its Boolean search capability and automated resume parsing to handle niche roles effectively. While the system can occasionally experience lag during peak usage or when handling massive datasets, it remains a dependable tool for high-volume staffing environments.

Pricing / ROI:

The platform provides excellent value, especially for small-to-midmarket agencies, with starting prices around $24/user/month. The ROI is measurable: Ceipal claims to replace 4–6 separate tools, potentially reducing technology spend by up to 75% while increasing candidate visibility fourfold.

Support / Onboarding:

The onboarding process is notably smooth, with strong vendor support during the initial implementation phase. Ceipal consistently receives high marks (around 92-93% satisfaction) for its quality of support and ease of doing business, which is critical when training new team members.

AI / Intelligence:

The AI-driven candidate matching engine is a game-changer. It automatically ranks candidates based on skills, experience, and relevance, cutting down manual screening time. Additionally, the AI-powered people analytics provide personality assessments and "cultural fit" gauging, making the hiring process smarter and more data-driven Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

UI / UX (Learning Curve & Clutter):

The interface is frequently described as cluttered and overwhelming for new users.

Simple tasks sometimes require multiple unnecessary clicks, and navigation to different sections can feel unintuitive compared to competitors like JobDiva.

Performance (Lag & Technical Glitches):

Users report frustratingly slow performance and lag, especially during peak hours or when processing high data volumes (such as loading candidate profiles or bulk resume imports).

Technical issues include frequent automatic log-offs and users being deactivated without warning, requiring administrative intervention to reactivate them.

AI / Intelligence (Resume Parsing & Matching Errors):

While the AI matching is a highlight, resume parsing can be inconsistent, often misclassifying fields and requiring manual corrections to ensure profile accuracy.

The system sometimes struggles with duplicate candidate prevention, failing to stop existing candidates from being added as new entries.

Pricing / ROI (Transparency & Modules):

Ceipal uses quote-based pricing rather than transparent public per-seat costs, which can complicate budgeting for procurement teams.

While the base ROI is high, costs can increase significantly as you add necessary advanced modules for deeper functionality.

Support / Onboarding (Response Time):

Although initial onboarding is smooth, some users have noted delayed response times from customer support once a formal complaint is registered.

Integrations & Reporting:

The standard home page dashboards only fetch data for the last three months; viewing older historical data requires navigating to a separate BI module, which is less productive.

The mobile app lacks many features found in the desktop version, which can limit the effectiveness of recruiters who need to work on the go. Review collected by and hosted on G2.com.

Archie A.
AA
Archie A.
Senior IT Recruiter
Mid-Market (51-1000 emp.)
"Ceipal Review"
5/5
What do you like best about Ceipal ATS?

User friendly, easy to add candidates, create jobs, submission process and interview schedules. We can also track our placement records and with the help of BI reports we can track our team performance on daily, weekly monthly, quarterly and yearly basis. It's been 7 been years I'm using this ATS across different organization. can integrate different job portals like Monster, Dice, Career builder. And customer support is also a part where you can trust Ceipal. You can easily implement it to your current recruitment business if you ask me. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

Nothing to dislike about, all good according to me. Review collected by and hosted on G2.com.

Thamimul A.
TA
Thamimul A.
technical recruiter
Mid-Market (51-1000 emp.)
"Powerful Boolean Search and Multi-Job Board Sourcing for Niche Roles"
4.5/5
What do you like best about Ceipal ATS?

The strongest advantage is its Boolean search capability combined with multi-job board integration. You can tweak search strings (like the one you were working on) and instantly pull candidates from multiple sources, which saves a lot of manual effort. It’s especially useful for niche roles where precision matters. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

One of the biggest drawbacks is that search relevance can be inconsistent. Even with a well-crafted Boolean string, results sometimes skew off-target (like you noticed with finance-heavy roles). It often requires multiple iterations to get truly accurate candidate matches. Review collected by and hosted on G2.com.

Punam I.
PI
Punam I.
Sr IT Recruiter
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient All-in-One ATS for Streamlined Recruiting"
4.5/5
What do you like best about Ceipal ATS?

eipal ATS is widely appreciated for its ability to streamline recruiting through strong automation features like resume parsing, job posting, and candidate matching, which help reduce repetitive work and save time. It integrates well with major job boards, allowing recruiters to manage postings and sourcing without constantly switching platforms. Its AI-powered matching helps quickly identify suitable candidates, and the all-in-one setup combining ATS and CRM functions makes it especially useful for staffing agencies managing both clients and candidates. Users also value its customizable workflows and reporting tools that provide insights into hiring performance. However, some find the interface a bit outdated, note a learning curve for new users, and occasionally experience performance lag with large datasets. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

Taking mSome common drawbacks of Ceipal ATS include its somewhat outdated and cluttered user interface, which can make navigation less intuitive, especially for new users. Many people report a noticeable learning curve when getting started, as the system has a wide range of features that aren’t always easy to configure. Performance can also be an issue at times, with occasional lag when handling large volumes of data. Additionally, users sometimes mention that customization, while flexible, can feel complex, and customer support response times may not always meet expectations.ore time to migrate resume from naukri Review collected by and hosted on G2.com.

S
Sourav .
Admin
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Detailed Profile Search in a User-Friendly, Easy-to-Use Tool"
5/5
What do you like best about Ceipal ATS?

We can search for any profile in a very detailed way. It is user-friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

nothing is there, everything is really good Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Ceipal Is Easy to Use and Smooth to Navigate"
5/5
What do you like best about Ceipal ATS?

It’s very easy to use. Once you start operating on Ceipal, things get smoother. Personally, I feel comfortable working in it, and I highly recommend it to others because navigating everything is very easy. Review collected by and hosted on G2.com.

What do you dislike about Ceipal ATS?

nothing like as of now been using ceipal since last 8 months and my experience has been comfortable not even exxagerating Review collected by and hosted on G2.com.