Carlson Wagonlit Travel Reviews & Product Details

Carlson Wagonlit Travel Overview

What is Carlson Wagonlit Travel?

Carlson Wagonlit Travel (CWT) specializes in business travel management. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, streamline their travel programs and provide best-in-class service and assistance to travelers.

Carlson Wagonlit Travel Details
Product Description

Carlson Wagonlit Travel (CWT) specializes in business travel management. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, streamline their travel programs and provide best-in-class service and assistance to travelers.


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Carlson Wagonlit Travel
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Carlson Wagonlit Travel Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

In general this service is always used by us when we plan company trips. The planning and everything else is done directly by the company, i.e. the booking of accommodation and transport if we need it separately and do not organize it ourselves. Review collected by and hosted on G2.com.

What do you like best?

This company books our business trips. It is a complete service - from hotel booking to flight booking. We provide the names and dates of the dates, the company does the rest. The payment is done through them and we receive the respective invoice at the end of the month. Review collected by and hosted on G2.com.

What do you dislike?

Short-term requests are sometimes fulfilled a bit quickly and not so well. Sometimes the hotel information is given to us very late. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We have always been happy to take advantage of the booking for corporate travel (hotel, transport and flight) of this company. The network is very well developed worldwide. The accounts are detailed and correct. We save a lot of time. Review collected by and hosted on G2.com.

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RPA Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
Describe the project or task the provider helped with:

CWT is our business partner. CWT provides the support related with travel arragement for our employees. In some countries this is one of the option to book a travel, contact with CWT via phone or mail. They also provide the online booking platform CWTtoGo which is also in use in our company. CWT and Concur those two can be combined and works perfectly to have a good travel program. Review collected by and hosted on G2.com.

What do you like best?

Online platform CWTtoGo where you can book travel, check-in, track future reservation. CWT provides good reporting website which is helpfull for T&E department. A lot of options of cooperation they are very flexible Review collected by and hosted on G2.com.

What do you dislike?

Not always provide best price on the market for hotels, flights, etc.

Servise level very different in countries, poor in France, however good in Poland. They should have keep standards everwhere. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Probably one of the best travel support provider available in most of the coutries across the world with make them a good option to consider the relationship. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Better visibility of the cost related with travel.

Support for the employees 24/7 the emergence service line in very helpfull.

Nice moblie aplication available for all employees Review collected by and hosted on G2.com.

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Delivery Consultant
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

The best way to navigate CWT is to decide the desired travel options from using a different travel site and setting up your CWT search criteria to find these exact results. Review collected by and hosted on G2.com.

What do you like best?

The system will send travel notifications reminding you to check in, alerting you of delays, etc. Review collected by and hosted on G2.com.

What do you dislike?

The system is clunky, not user friendly, and often has flight prices listed at a cost higher than the airline’s website. Review collected by and hosted on G2.com.

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PF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

It has been very helpful booking associated travel with my work such as booking a hotel and airfare. It also keeps track of my trips and travel as a repository. Review collected by and hosted on G2.com.

What do you like best?

It is very user friendly, easy to book a hotel and flight with the service. It is also simple to look at past trips so I can book similar trips for the same thing in the future. Review collected by and hosted on G2.com.

What do you dislike?

I wish it would also be available to book trips through a bus service or train in order to change the variation of travel. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It is a very user friendly service for booking travel related services. Review collected by and hosted on G2.com.

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