CareSmartz360 is an AI-powered, cloud-based home care management platform built to support large and multi-location home care agencies operating in complex, regulated environments.
Trusted by 1,000+ home care agencies, CareSmartz360 enables high-volume operations with EVV integrations across 45+ states and a 95% client satisfaction rating. The platform is purpose-built for agencies managing large caregiver teams, multiple payers, and distributed locations that require visibility, compliance, and operational control at scale.
CareSmartz360 specializes in Private Pay, Medicaid, LTCI, and Veterans Affairs billing, supporting complex reimbursement workflows with authorization utilization monitoring, automated claim validation, EDI support, and payer-specific rules designed to reduce denials, prevent revenue leakage, and protect cash flow.
With CareSmartz360, agencies gain access to a fully integrated system that brings point of care, enterprise scheduling, state-approved EVV aggregators, billing, payroll, accounting integrations, HR management, reporting, CRM, telephony, and caregiver training into one centralized platform. The software seamlessly manages multiple locations and franchise operations from a single interface, providing leadership with centralized governance and branch-level flexibility.
CareSmartz360 offers a multilingual caregiver mobile app that enables GPS-based clock-ins and clock-outs, geofencing, real-time alerts, access to schedules and care plans, mileage tracking, and secure communication. On the administrative side, the Agency mobile app empowers office teams to manage scheduling, approvals, and operational coordination remotely without sacrificing visibility or control.
Leadership teams gain access to 200+ built-in reports, customizable dashboards, and enterprise roll-up insights into utilization, compliance, revenue performance, and workforce metrics across locations.
CareSmartz360 operates on a HIPAA-compliant, SOC 2-certified architecture secured on Microsoft Azure infrastructure, with 99.9% system uptime. The platform integrates with leading payroll, accounting, tax credit, and training providers to support evolving operational needs. Structured onboarding, enterprise data migration, and responsive human support help agencies transition with minimal disruption.
CareSmartz360 is built to support compliance, workforce stability, and long-term enterprise growth.