Calyx PointCentral Reviews & Product Details

Calyx PointCentral Overview

What is Calyx PointCentral?

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practices and processes.

Calyx PointCentral Details
Product Description

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practices and processes.


Seller Details
Seller
Calyx Software
Company Website
Year Founded
2007
HQ Location
San Jose, CA
Twitter
@CalyxSoftware
3,084 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
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Calyx PointCentral Reviews

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Senior First Mortgage and Reverse Mortgage Planner at Affordable Interest Mortgage
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very straight forward. More flexible than other systems. Review collected by and hosted on G2.com.

What do you dislike?

There are a few screens that have transfer information from another screen. Only it's difficult to figure which or where that screen is. Especially with rental properties. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Much easier to use than Encompass, especially for your loan officers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping in compliance. Submitting a complete loan to one of my lenders. A LOS that pretty much everyone in the industry is familiar with. Review collected by and hosted on G2.com.

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Processor
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Security. info stored offsite and secure, upload feature for my LO's adds extra level of safety to the borrowers documents. Program is very easy to use and help is only a phone call away and is fast and efficient. Review collected by and hosted on G2.com.

What do you dislike?

With the constant law changes, Point has done a marvelous job of keep up however there are quite a few little "glitches" yet such as debt payoffs not appearing correctly in the math causing extra steps to correct. That being said, in the past these have worked correctly and I believe it is just little bugs caused by all the changes required and will be correctly quickly Review collected by and hosted on G2.com.

Recommendations to others considering the product:

take the training! There is SO much this product has to offer! learning about them will only make your company run better! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We do all our processing, running of LOS systems and reporting from Point, it has been working for us and is an efficient solution for your mortgage processing needs Review collected by and hosted on G2.com.

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Residential Mortgage Loan Originator - NMLS#1548500
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a very easy program to use and quick. It loads very fast and is convenient. It is the only software that I've used for mortgages so I can't exactly compare it to the other applications out there for this. It is very easy to update and they are updating the application quite frequently. Review collected by and hosted on G2.com.

What do you dislike?

There have been some bugs where it got hung up. I would like to be able to change the screen colors to a different theme. I would also like the program to be more phone friendly should I need to take an applicatioin over the phone. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's very easy to use and customer support, should you need it, is very good. I like how I can move from page to page very easily and everything is marked well. It's great for printing all the 1003 documents that we need for the mortgage application. Customer Support personnel are nice and knowledgeable and have fixed any issues that I've had very quickly and got me back on the road. You can't go wrong purchasing this product and having your loan officers using it. The wisdom and knowledge of the customer support team is beyond anything that I've experienced. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is the easiest mortgage application software out there today. Mortgage application are easy and quick to take over the phone and in person. I'm happy to be able to use this program. It covers all my needs for mortgage applications. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Always updating with the newest disclosures. Their online chat team can walk you through any issues. Review collected by and hosted on G2.com.

What do you dislike?

Their system is sometimes harder to navigate through. Lots of issues with shutting down and kicking you out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organizing our clients info. Review collected by and hosted on G2.com.

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CF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I have been using Calyx for MANY year and will continue to do so. Review collected by and hosted on G2.com.

What do you dislike?

Support is a little hard to get in touch with. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Keep moving forward and make our job(s) as easy as possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organization is the key to success and PointCentral helps. We had to downsize for the time being, but when we are back strong, PointCentral will be there. Review collected by and hosted on G2.com.

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Senior Loan Officer
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I have been using Calyx for about 15 years and it's the LEADING software in the mortgage industry. I know companies who have used both Encompass and Calyx and they definitely prefer Calyx. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really - just little quirks in the system. When you have a separate co-borrower, their name appears as a joint borrower on some of the disclosures and also the print group function doesn't work on the coborrower side of the app. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Customer service isn't that great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No business problems. Review collected by and hosted on G2.com.

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Account Manager
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

the ability sync all of your prospects and share with the floor network Review collected by and hosted on G2.com.

What do you dislike?

sub par improvements of the software over the last 7yrs Review collected by and hosted on G2.com.

Recommendations to others considering the product:

explore the full customization features your rep can offer you Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

managing my team has been improved by 150% Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

I like the left side title bars for each section Review collected by and hosted on G2.com.

What do you dislike?

I think it is hard to navigate with my mouse around the program Review collected by and hosted on G2.com.

Recommendations to others considering the product:

good if you have used in past Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it does mortgages, benefits are it is comprehensive Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very clear on setup and where to information is explained in detail. found the software easy to use and reliable. I found the support there when needed. Review collected by and hosted on G2.com.

What do you dislike?

It performed as expected so I don't really have any negatives Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

primarily used for mortgages originations and refinance. It helps to speed up the process. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Calyx PointCentral allowed me to have a centralized location for all of our company's loans. This system allowed for all of those in our company to access their loans across the various locations we have. Review collected by and hosted on G2.com.

What do you dislike?

Customer service was lacking at times. It was hard to get the necessary service we needed when we were having issues. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend this to anyone who has many locations, but wants to keep a centralized location for all files. This system gave us the control and availability we needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest benefit was we can have numerous locations and able to have a centralized location for all digital files Review collected by and hosted on G2.com.

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Loan Processor
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I have worked with Calyx Point since around 2002, a lot has changed since then and how since early 2015, my company switched to Point Central. It does not crash as much and as the admin, it is extremely easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that comes to mind that I outright dislike as there are so many functions to Point Central, I am sure there are thousands that I have not even messed with at this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not really solving anything except closing loans ;) We are finding more and more uses to Point Central every day. Review collected by and hosted on G2.com.

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Loan Originator
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

software is pretty much user friendly and self explanatory Review collected by and hosted on G2.com.

What do you dislike?

CUSTOMER SERVICE - Every time you call it says its at least a 60 minute hold time and they give you the option to leave a message for someone to call back (which never happens) or to email them (which no one ever responds to) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

if you are looking for support once you purchase the product, you may want to check out other products and their service reviews first. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For being a loan broker the software works great, unfortunately the service is the worst I have ever experienced. Review collected by and hosted on G2.com.

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