CallHub Reviews & Product Details

Having multiple tools and features in one platform makes things easy. The customer support is great too. Review collected by and hosted on G2.com.

It can have a learning curve when you first get on to the platform. Review collected by and hosted on G2.com.

Once it is learned, the time saving element for broadcasting texts is great. Review collected by and hosted on G2.com.

Its not intuitive to begin with, and the learning curve takes time with many mistakes, do-overs, and frustration. I have not entirely figured it out. Review collected by and hosted on G2.com.

textting while on the call. Comment and call back Review collected by and hosted on G2.com.

I don't have a negative experience. Like it very much Review collected by and hosted on G2.com.

I am just starting out on my CallHub journey, and so far, so good! Support is attentive and gets back to me right away. The software is easy to use. And my leadership team thought there was a catch in terms of the pricing. Because CallHub supports such a wide range of clients, they are able to offer their product at a great cost to institutions like higher ed who need more flexible calling options. Definitely worth getting the demo and meeting with the team! Review collected by and hosted on G2.com.

I haven't been with them that long and setting up a call script, I wish there were options to save scripts mid-way through creating them instead of making sure all branches make sense and going through to the end. But this is minor and we have really learned how best to draft scripts. Review collected by and hosted on G2.com.

This is all in one platform including Text campaign, voice broadcast, email campaign (currently in beta) and P2P. CallHub is helping us to reachout our Patients. Also we are sending appoinment updates by using voice broadcast. Review collected by and hosted on G2.com.

This is best tool. I never came any cons such as till now. Review collected by and hosted on G2.com.

Simple to use, great live chat support, lots of options and flexibility in the software. Review collected by and hosted on G2.com.

None that I can think of - Callhub has been so so helpful to our business. Review collected by and hosted on G2.com.

it has a very simple UI where the user can Independently do a campaign without any support. also, this is all one tool. we can send SMS campaigns, Email campaigns, Voice broadcasts, and many more. Review collected by and hosted on G2.com.

It's a bit costly. apart from that I couldn't see any Cons here. Review collected by and hosted on G2.com.

Callhub is easy to set up, user-friendly (most people in my phone bank are not tech-savy) and allows us to reach more people, fast! Review collected by and hosted on G2.com.

The language barrier. Most of the tools and support system is built for English speaker, but I knew that coming in. Review collected by and hosted on G2.com.

Working with the team to solve technical challenges to create a calling tool that would allow us to call more of the electorate in a compliant manner. The team here is smart and always looking to make improvements, whether that is to fix a minor bug or find a way to safeguard accounts from bad actors. Review collected by and hosted on G2.com.

With all technology like this, there will be bugs and snafus along the way. I like that during peak election times they adapted to expand hours for support. And they promptly responded to support requests. Sometimes the perceived problems were a function of not understanding how things work and other times it took a little convincing that there was indeed an issue, but I've found this to be true with every vendor I've ever worked with. I do wish the pricing was more transparent on the website and that there was a way to be notified of pricing changes. That came as an unpleasant surprise in the middle of a major campaign season. But we worked together to address it. Review collected by and hosted on G2.com.

I love that the one platform allows me to do peer-to-peer, sms broadcasting, AND log my phone campaigns. I Review collected by and hosted on G2.com.

I have very few dislikes about this platform, it has been a better experience than other peer-to-peer texting options. I do think there could be improvement in reporting capabilities. Review collected by and hosted on G2.com.