What do your customers see when you call them?
Caller ID Reputation® (CIDR) is the industry's original and leading reputation management provider. We leverage advanced technology and deep industry expertise to help businesses optimize their outbound calling performance and CX for consumer contact over the voice channel. CIDR enables organizations to achieve higher connection rates, support for critical calls, increased ROI, enhanced success on the phone channel, and operational excellence.
With over 45 million flags identified to date, CIDR identifies negative labels across the major carriers, data sources, and mobile call-blocking apps on both operating systems (iOS and Android). It provides a complete view of your number health and a path towards solving mislabelling issues through remediation services.
From dial to answer, our products and services optimize every step of a business's outbound efforts. This includes tools and offerings such as lead list screening for quality and risk management, continuous automated flag monitoring, a remediation management service to remove flags on your behalf, detailed and customizable analytics dashboards, and daily alerts for reputation management at every step.
As the only service of its kind in the US, CIDR protects an organization's calling reputation and integrity, giving businesses control over how their reputation is built and perceived across the phone channel. We are committed to bringing transparency and visibility to legitimate companies with unique technology that increases contact rates, improves brand reputation, and optimizes outbound calling performance.
Let us help you take control of your reputation. Monitor, Manage, and Mitigate with Caller ID Reputation.
Learn more at calleridreputation.com