BugHerd Reviews & Product Details

What is BugHerd? BugHerd is a visual website feedback and bug tracking tool for agencies and web development teams. Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details, and creates a task for your team to track. AI-powered features help automate task triage, organize feedback, and connect AI coding agents to resolve issues faster. It's used by every role involved in a website project, including: - Web developers - Web designers - Project managers - QA/UAT testers - Marketing professionals - Content creators The key features of BugHerd are: - Visual point-and-click feedback directly on a web page - Automatic screenshot & tech details capture (browser, OS, URL, screen resolution) - Task tracking via a built-in Kanban board to assess, assign, prioritize, and action feedback - No client login required - clients get a simple link and start leaving feedback immediately - AI-powered task management - automatic duplicate detection, auto-generated titles, auto-tagging - BugHerd MCP connects tasks directly to AI coding agents like Claude Code and Cursor so they can triage, update, and action the feedback directly - Ongoing feedback collection, even after the website project has finished - Video feedback for recording multi-step interactions - Deep two-way integrations with PM tools (Jira, Asana, ClickUp, Trello, monday.com), Slack, MS Teams, and GitHub, plus a full API and webhook support What makes BugHerd different: Feedback is pinned directly on the live or staging web page instead of sent through email, screenshots, or spreadsheets. When multiple clients or stakeholders review the same site, they see each other's existing comments in context, which cuts down on duplicate reports and back-and-forth clarification. BugHerd also offers a wider range of AI features than other website feedback tools - most notably BugHerd MCP, which lets AI coding agents like Claude Code and Cursor triage and action feedback directly, so you don't have to make the updates yourself. BugHerd is used by 10,000+ companies and 350,000+ users across 172 countries, including Canva, Deloitte, Apollo and Q4, and holds a 4.8/5 rating on G2 from 140+ reviews. Get started in minutes with a free 7-day trial (no credit card required) or book a 1:1 demo at https://bugherd.com/

Seller

BugHerd

Discussions

BugHerd Community

Languages Supported

English

Solution Type

Best-of-Breed

Used by Bop Design and 2 others

Beta

Pricing

Pricing provided by BugHerd.

Standard

$50.00

Per Month

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BugHerd Integrations

(30)

Verified by BugHerd

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Verified User in Consulting

Mid-Market (51-1000 emp.)

5/19/2026

"Generate Error Messages in One Place with BugHerd"

5/5

What do you like best about BugHerd?

I can generate an error message all in one place Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Don't like the interface coming up when generating bugherd Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi and thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback.

I have passed on your comment about the interface to our Product team.

Thanks again!

Regards

Marina D.

Marketing Manager @BugHerd

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/22/2025

"An essential tool for bridging the gap between design and development."

4/5

What do you like best about BugHerd?

As a designer, BugHerd has been incredibly helpful in ensuring design accuracy during development. After I complete the screen designs, I often notice inconsistencies when reviewing the developed website. BugHerd allows me to log these issues directly on the live site easily. It's a visual, intuitive tool that makes bug tracking simple, especially for non-technical team members. Without it, communicating bugs to the development team would be much more difficult and time-consuming. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

While BugHerd is extremely useful, sometimes the interface can feel slightly laggy when dealing with a high volume of tasks or comments. Additionally, integrating it into complex workflows can require a bit of setup time. However, these are minor drawbacks compared to the value it provides. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

BugHerd is solving the critical issue of communication between design and development. As a UI/UX designer, I often encounter layout and UI inconsistencies once designs are implemented. BugHerd allows me to pinpoint issues visually, directly on the site, without needing to write long descriptions or take multiple screenshots. It streamlines our QA process, reduces misunderstandings, and ensures faster bug resolution, ultimately improving the final quality of our digital products. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Thanks for taking the time to write us a review and for your detailed feedback. We really appreciate it as it helps us know if we're on the right track!

I have passed your comment on about the lagging and workflow setup to our Development team to work on, but glad to hear that BugHerd streamlines your QA process and the final quality of your digital products. We strive to make the whole web design and dev process easier for everyone involved.

Thanks again!

Regards

Marina.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/21/2025

"Streamlined Website Feedback and Collaboration"

5/5

What do you like best about BugHerd?

BugHerd is a go-to tool for reviewing websites and landing pages. It makes it easy to pin feedback directly on the page and assign it to the right team members—no messy email threads or screenshots. It’s also great for collaborating with clients, who can leave comments without needing any technical know-how. It’s made our QA and revision process much more efficient. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

The only minor drawback is that adding team members can feel a bit clunky, and it sometimes takes a bit of explaining to get clients comfortable using the tool. That said, once they’re in, it’s easy to use—and the benefits far outweigh the small learning curve. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

BugHerd helps streamline website reviews by centralizing feedback directly on the page, eliminating the need for scattered emails, screenshots, or spreadsheets. It solves the problem of unclear requests by allowing comments to be pinned to specific elements, making feedback easier to understand and act on. It also improves collaboration across teams by turning comments into trackable tasks and assigning them to the right people. For clients, it simplifies the process of giving feedback—no technical knowledge required. Overall, it speeds up QA and revision cycles while keeping everyone aligned in one easy-to-use platform. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Thanks for taking the time to write us a review - we really appreciate it! It's great to hear that it's made your QA and revision process much more efficient.

That's what we strive for and our web dev team works hard to continue making it even easier.

Regards

Marina.

Corinne F.

Owner, CEO

Small-Business (50 or fewer emp.)

10/28/2025

"Effortless Client Feedback, Minor Learning Curve for Some"

5/5

What do you like best about BugHerd?

Love the ease in which our clients can give feedback on our websites and request revisions. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Sometimes our clients aren't sure how to use it or install it but this is rare and usually occurs with clients that have difficulty with computer based tasks anyway. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Corinne! Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and I have passed on your comments about clients getting started to our Product team.

Regards

Marina D.

Marketing Manager @BugHerd

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/23/2025

"Much easier than email and spreadsheets!"

5/5

What do you like best about BugHerd?

I love how BudHerd allows me to log my bugs in real time, but it allows the developer to fix at their own pace. It's way better than emailing back and forth with screenshots. It's way better than using a spreadsheet. It just makes sense, and it was easy to learn. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I wish I could more easily tell which tasks were complete, or see them organized in some way. I would also love the bug log to be able to minimize so that if I'm copying and pasting text from the page, I don't have to close it out and start over. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Thanks for taking the time to write us a review; we really appreciate it. It's great to hear that you have such positive feedback about BugHerd - it's definitely so much better than using emails and spreadsheets for collecting feedback!

With regards to managing tasks, I've included here a link to a Help doc that might be able to help you with their organization. But if not, please reach out to our Support team who I'm sure can assist you - support@bugherd.com

Thanks again for your feedback!

Regards

Marina.

See how BugHerd improved

Brian V.

Managing Member

Small-Business (50 or fewer emp.)

5/22/2025

"Invaluable tool for website design feedback and content edits"

4.5/5

What do you like best about BugHerd?

I have tested several similar services and found all of them lacking in critical ways. BugHerd works incredibly well for our small team of developers and content managers. We deploy the software on all of our WordPress sites and it allows our clients to quickly supply feedback and submit change requests.

I reached out to support to help resolve some layout issues in various WordPress themes and builders and they have been very responsive. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There is a bit of a learning curve and some improvements that could make the modal that overlays the site a bit easier to use. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Brian

Thanks for taking the time to write us a review - it's much appreciated! We are really pleased to hear about how easy it is for your clients to provide feedback, and also your positive comments about our Support Team. I'll be sure to let them know.

Our Product Team is continuously looking at ways to improve the onboarding for BugHerd to make the learning curve as quick as possible so stay tuned for updates.

Thanks again!

Regards

Marina.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/14/2025

"Easy Installation and Quick Setup"

4.5/5

What do you like best about BugHerd?

Easy install and quick to implement. As a marketer within an organization, I appreciated this ease. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I've run into a tiny issue with logging a bug within a nav dropdown, but this can still be done by recording a screenshare within the extension. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi! Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and I have passed on your comment about the nav dropdown to our product team.

Regards

Marina D.

Holly L.

B2B Marketing Consultant & Agency Founder

Small-Business (50 or fewer emp.)

10/28/2025

"Pinpoint Feedback Makes Website Reviews Effortless"

4/5

What do you like best about BugHerd?

I love that I can refer to the exact point on the website the feedback applies to. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I would like the pins placed on the webpage to be moveable. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi! Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and I have passed on your comments about the movable pins to our Product team.

Regards

Marina D.

Marketing Manager @BugHerd

Welton b.

Implementations specialist II

Mid-Market (51-1000 emp.)

5/15/2024

"Reduces paperwork and is great collaboration tool for people reviewing your work and designs"

5/5

What do you like best about BugHerd?

What I like most about bug her is the ability to collaborate with clients and have all of that documentation and one place for them to see as it goes through our workflow process Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Don't have too many complaints as it so noncompany and they're always coming up with new and exciting things Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Thanks for taking the time to leave us such a great review Welton. Really appreciate hearing how BugHerd helps eliminate multiple feedback sources to save you time when making edits.

Cheers,

Merrin