# Fiix vs Click Maint vs Pemac: which offers the most reliable support and predictable product roadmap?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We wanted to see how Fiix, Click Maint, and Pemac actually compare on support reliability and roadmap predictability, based on user reviews within <a class="a a--md" elv="true" href="https://www.g2.com/categories/cmms">CMMS</a>, since review volume behind each varies enough to matter here.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here's how the ratings break down:</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/click-maint-cmms/reviews"><strong>Click Maint CMMS</strong></a><strong> (4.7 stars, 82 reviews):</strong> Reviewers repeatedly single out support responsiveness by name, with one reviewer describing a technical issue that was resolved quickly enough that it turned out to be unrelated to the software itself.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/fiix-cmms/reviews"><strong>Fiix CMMS</strong></a><strong> (4.6 stars, 478 reviews):</strong> The largest review base of the three by a wide margin, with reviewers consistently satisfied on core functionality, though a few flag mobile app performance and reporting customization as recurring roadmap asks.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/pemac-cmms/reviews"><strong>Pemac</strong></a><strong> (4.1 stars, 48 reviews):</strong> The lowest average of the three, with reviewers praising its compliance depth but flagging licensing structure and occasional bugs as friction points that a roadmap would need to address.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Volume matters here too: Fiix's rating has been tested by roughly six times as many reviewers as Click Maint's, and ten times as many as Pemac's. For teams that have actually filed a support ticket with more than one of these, which vendor's response time held up under a real production-down situation, not just a routine question?</p>

##### Post Metadata
- Posted at: 13 days ago
- Author title: Writer
- Net upvotes: 1


## Comments
### Comment 1

The point about review volume mattering here is worth sitting with, Fiix&#39;s rating has survived roughly six times more reviewers than Click Maint&#39;s. A 4.7 on 82 reviews and a 4.6 on 478 reviews are different kinds of evidence even though the numbers look close.

##### Comment Metadata
- Posted at: 6 days ago
- Author title: Marketing Executive





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