BugHerd Reviews & Product Details

It's just easy, effective, and does exactly what we need it to do. It takes all the manual work out of QA tasks and status tracking and helps us focus on getting the work done. It was so easy to set up, and the onboarding/support was incredible. It's made us more efficient. We love how it takes a screenshot, pinpoints exactly where the issue/need is, captures the tech specs and automatically creates a task. Eliminates a lot of guesswork and back-and-forth. Review collected by and hosted on G2.com.

Hmmm, haven't found one yet, but we're pretty early into using it. Review collected by and hosted on G2.com.

There are two things which are outstanding, one is the simplicity for end users, and two is the ability to integrate directly into our dev workflow to facilitate rapid changes. Being able to make quick updates and flow those through to users to review their implemented feedback and get acceptance has been a game changer. Review collected by and hosted on G2.com.

The heaviness of the script on the front end impacts the performance of the site slightly, but in reality its not too bad compared with the features provided. Review collected by and hosted on G2.com.

I like BugHerd's organization and collaborative features. Being able to put a task right on the website is really valuable for me. The initial setup for my personal use was also super easy to do. Review collected by and hosted on G2.com.

The pricing for BugHerd doesn't work for me because it's mostly set up for companies and corporations. I just needed it for a personal site to collaborate with one other person, so paying the current rates feels too much. I think it should be more like $10/month for personal use. Another thing is that there should be priority levels for tasks, as that would really help. Review collected by and hosted on G2.com.

It’s one of the best-value options on the market, especially for smaller agencies or freelance web designers. The standard monthly plan is reasonably priced, and I really like that it includes unlimited projects and unlimited clients you can invite. It’s also pretty straightforward to onboard clients to the platform, and they never seem to have any trouble using it to leave feedback. Overall, it helps me collect website feedback in a much more organized way. Review collected by and hosted on G2.com.

When I first started using it last year, while I was working at another design agency, it was a bit buggy. There were a few minor issues that made the overall experience less enjoyable, and it was also pretty slow to load. Since I started using it again over the past month or so, those problems haven’t come up as often, but I still think the platform’s biggest opportunities are improving speed and performance, eliminating bugs, and refining the interface (UX/UI). At times it’s hard to find what I’m looking for in the settings and similar areas, and I’ve had to reach out to support for a couple of simple things. That said, customer support has always resolved every issue I’ve had, and they’ve done it very quickly. Review collected by and hosted on G2.com.

Very intuitive and simple to use. All participants I added to my account were able to get up and running immediately. As I have a dozen or so people involved in decision-making, I appreciate that I do not have to go back to my website reviewers to clarify their technical specs; Bugherd captures it for them. The pricing made it an easy decision to incorporate. Review collected by and hosted on G2.com.

The symbols scatter throughout the site alerting me where reviews have been added, but sometimes I don't want them to appear. Perhaps there is a way to turn this off and I don't know how, but I hope a feature is added so I can decide when they should appear and when not. Review collected by and hosted on G2.com.

I love the ease of use with BugHerd. It's invaluable for fast documenting of bugs, user interface issues, and feature requests, creating a tight communication loop between our team's product development, sales, marketing, and even beta testers. It cuts out numerous steps on the product roadmap and facilitates fast, clear communication among all stakeholders, including startup leadership, product management, developers, design, and beta users. BugHerd makes it easy to create new tasks quickly and see them progress through the development process to release. In the past, product reviews were tedious and boring, but now communication is rapid, which speeds up our development and establishes an iterative launch process. The user interface is intuitive, fast, and easy to implement, allowing us to start using the product within minutes of joining. It's far easier and more flexible than other bug reporting tools. The initial setup was drop-dead simple, and the support team is excellent. Review collected by and hosted on G2.com.

I found the sign-up to be a little bit of a challenge, but the support team is excellent. Review collected by and hosted on G2.com.

I love UI and way to report and tracking the bugs. It is super easy to use and the Bugherd team is very supportive. It is super easy to integrate with websites. Review collected by and hosted on G2.com.

I dont find any as of now. It is easy and helpful Review collected by and hosted on G2.com.

kanban board directly linked to site review points is super helpful to stay organized as your going through each page Review collected by and hosted on G2.com.

it was sometimes hard to select the exact element I wanted to comment on, or if there was a global element the edits didnt transfer across pages Review collected by and hosted on G2.com.

As a client working with a Property Management account administrator, I’ve found this to be a very helpful tool for collaborating on and refining new websites before launch. It’s relatively user-friendly, and I really appreciate being able to leave feedback exactly where it’s needed on the page/site. The option to add text suggestions or replacements—which I’m assuming are easy adjustments on the back end—is also very helpful. The site is fast, feedback updates in real time, and I appreciate how easy it is to communicate, with chats back and forth on specific tasks. Review collected by and hosted on G2.com.

In my limited experience, I have no complaints. Review collected by and hosted on G2.com.

I use BugHerd to work on the website with clients. Clients need to provide feedback and corrections on components, styles, texts — with BugHerd it's very convenient: you can mark and a ticket is created immediately. The ticket system with statuses is very well done. And the MCP for Claude is very convenient — it's convenient because Claude automatically pulls out tickets and immediately starts working on the comments, can leave comments and change the status of tickets. This speeds things up a lot, and there's no need to waste time manually sorting through tickets. The initial setup was very easy. Review collected by and hosted on G2.com.

{"I don't quite understand why and how AI features work. Essentially, you're just burning money with your AI. Don't make AI just for the sake of making AI.","I don't understand why add AI when MCP is already made and it's clear that developers will work with their Claude Codex, etc."} Review collected by and hosted on G2.com.