BrightLocal Features

Provides a forum for customers to give feedback and data storage for company analysis.

Allows users to get real-time information on competitors performance and reputation.

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Evaluating strengths and weaknesses of companies with the same target audience

Provides tools with enhanced filtering and correlation between revenue and reputation.

Helps monitor the overall performance of marketing efforts and brand establishment.

Provides a centralized hub and management tools for all data points related to online reputation.

Helps track and monitor social media trends and interactions.

Helps manage social messaging and measures the full impact of social campaigns.

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Automatically monitor and receive alerts for any new online reviews

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Create, save, and re-purpose templates for emails, forms, etc.

Optimize and manage the search engine optimization efforts for a website or digital content

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Identify, track, and respond to negative feedback

Track and monitor a specific set of keywords

Ability to submit location data to a wide variety of digital services

Ability to submit location data to major aggregators

Consistently monitors search engines and directories and removes duplicate listings

Offers the ability to enhance listings with menus, photos, videos, or other rich data

Changes to location data are synced across listings immediately and in real time

Provides data or insights into listing performance and engagement

Monitor and report on ranking in local search results

Report on local citations and distribute accurate listing data to directories and search engines

Optimize or automate content for Google My Business

Monitor online reviews and brand reputation

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Provide insights and data visualizations from a comprehensive dashboard

Collect and analyze traffic data about website visitors

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Track the amount of clicks on individual products to measure campaign results

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage advertising space and its sales within your network or publication

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Monitoring and organizing references from a webpage to external sites and internal pages

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Optimize and manage the search engine optimization efforts for a website or digital content

Track and monitor reviews of products or services

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Integration with third-party CRM systems

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Discover the ranking of business based on location-specific keywords at the zip level

Create landing pages or online forms designed to capture new leads and prospects

Adapt content to display differently based on viewer location

Report on email bounce rate statistics

Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns

Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines

Track and interpret campaign performance metrics

Use AI to generate content in the form of text, images, videos, etc.

View and track pertinent metrics to find patterns and gain insights from data

Discover the total number of backlinks, referring domains, and referring IPs going to a domain

Review data from past periods to reveal recurring tendencies and predict future performance

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage and support multiple languages

Addition of necessary external data, applications, tools, or features

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Evaluating strengths and weaknesses of companies with the same target audience

Manage and support multiple locations

Ability that lets users rebrand the software to make it look like their own

Track the usage of certain hashtags

Share internal and external reviews on social media platforms

View and track pertinent metrics to find patterns and gain insights from data

Predict future data based on historical data sets

Encourage your customers to promote your company by providing materials, tools, and reward programs

Automatic reply functionality for incoming messages

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Enables employees to promote their company by supplying them with materials, tools, and reward programs

An extended application or connector that enables users to perform additional services with their current set of tools

Search and filter data across systems to locate required information by entering keywords or certain criteria

Automatically calculate score after the assessment

Application programming interface that allows for integration with other systems/databases

Alter the layout and content of reports

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customize data fields to support various needs and use cases

Allows businesses to request reviews from their customers

Tracks metrics that provide insight into how a user interacts with any interface or product