--- title: BrightHR Reviews meta_title: 'BrightHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how BrightHR works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 140 scale: '5' date_modified: '2026-07-30' parent_category: name: HR url: https://www.g2.com/categories/hr --- # BrightHR Reviews **Vendor:** BrightHR **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.3/5.0 **Total Reviews:** 140 ## About BrightHR BrightHR is the UK's leading HR and Health & Safety software platform, helping businesses simplify people management, stay compliant, and save valuable time. Since 2015, we've been making life easier for employers with intuitive, all-in-one software solutions, and today we're proud to support more than 120,000 businesses worldwide. Our easy-to-use platform streamlines everyday HR tasks, allowing you to manage annual leave, sickness, lateness, overtime, and employee records in just a few clicks. With our mobile apps, you can stay connected and manage your workforce wherever you are. BrightHR supports every stage of the employee journey. Use Turbo Talent Navigator to attract top talent with a built-in job listing creator and applicant management tools. Once your new hires are onboard, you can plan rotas, generate payroll reports, manage absences, and keep everything organised in one central platform. Our free mobile apps, Blip and PoP, make it easy to implement digital clocking in and out, while also simplifying employee expense management. To help you stay organised, BrightHR includes unlimited cloud storage for your HR documents, giving you secure, centralised access to important records whenever you need them. Supporting employee wellbeing is just as important as managing HR. That's why your employees can access our employee assistance programme (EAP), which provides a wide range of wellbeing services, including a confidential 24/7, 365-day helpline staffed by experienced in-house counsellors, virtual GP access without the wait, and menopause support. Managing workplace health and safety is simple with BrightSafe. Create and manage risk assessments, record workplace accidents, carry out investigations, and maintain compliance with confidence through one easy-to-use system. Looking for a faster, simpler way to pay your employees accurately and on time? Meet BrightHR Payroll. By bringing your HR and payroll processes together in one place, you can streamline administration, reduce manual work, and minimise the risk of costly errors and penalties. Plus, you'll have access to expert support from CIPP-qualified payroll professionals, giving you confidence that your payroll is accurate, compliant, and hassle-free every pay day. Your business can also benefit from Bright Exchange, our exclusive staff perks platform where you can promote your business and offer discounts to a community of more than 450,000 businesses and employees. In return, your staff gain access to a wide range of exclusive offers and savings. Whenever you need expert support, BrightAdvice gives you direct access to a team of fully qualified HR and H&S experts, providing practical guidance whenever challenges arise. For instant answers, Brainbox+ uses AI to provide legally compliant guidance to your HR questions in seconds. Whether you're looking for quick advice or tackling a more complex issue, help is always at your fingertips. This includes answers t HR, health & safety and payroll questions. ## BrightHR Pros & Cons **What users like:** - Users find BrightHR's support team **extremely helpful and patient** , providing clear guidance and valuable training experiences. (4 reviews) - Users value the **simplicity** of BrightHR, finding it intuitive and efficient for managing HR tasks effortlessly. (3 reviews) - Users commend BrightHR's **fantastic customer support** , highlighting attentive assistance and helpful onboarding sessions. (2 reviews) - Users appreciate the **easy onboarding** process of BrightHR, allowing quick team integration and minimal training effort. (2 reviews) - Users value the **efficiency** of BrightHR, finding it simplifies HR tasks and improves overall workflow seamlessly. (2 reviews) - Users value the **time-saving capabilities** of BrightHR, streamlining HR processes and enhancing overall efficiency. (2 reviews) - Users appreciate the **user-friendly interface** of BrightHR, making attendance tracking and management straightforward and effective. (1 reviews) - Automation Efficiency (1 reviews) - Users find BrightHR to have a **user-friendly interface** , making HR management tasks more efficient and organized. (1 reviews) - Easy Integration (1 reviews) **What users dislike:** - Users feel the **limited customization options** in BrightHR restrict their experience and don’t meet expectations. (3 reviews) - Users find BrightHR **not user-friendly** , citing issues with features and inadequate customer support hindering their experience. (2 reviews) - Users report a **frustrating contract experience** with BrightHR, facing difficulties in cancellation and persistent upsell calls. (1 reviews) - Users find BrightHR's **holiday scheduling inadequate** due to its lack of real-time demand integration and manual processes. (1 reviews) - Users warn against **HR issues** with BrightHR, citing unethical practices and harassment during cancellation attempts. (1 reviews) - Inadequate Reporting (1 reviews) - Learning Difficulty (1 reviews) - Module Issues (1 reviews) - Users report **poor customer support** with slow response times and ineffective ticketing, causing significant frustration and delays. (1 reviews) - Users experience frustrating **service delays** with BrightHR, often facing unresponsive support that disrupts their scheduling. (1 reviews) ## BrightHR Reviews ### 1. Ashely Wilson - Superb service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about BrightHR?** Had my first training session with Ashley Wilson who was absolutely superb. I learnt so much from the hour working together. Couldn't recommend him more and Bright HR **What do you dislike about BrightHR?** I have nothing i currently dislike about the Bright HR platform. **What problems is BrightHR solving and how is that benefiting you?** Setting up information on our employees and keeping records safe ### 2. Excellent IT service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about BrightHR?** James has been the most helpful and patient person with clear lines and guidance, a very pleasant person to work with. Thank you James **What do you dislike about BrightHR?** Some features are not needed specifically for us **What problems is BrightHR solving and how is that benefiting you?** More efficiency ### 3. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Helen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about BrightHR?** I was extremely pleased with the fast and efficient support from an adviser on the phone today who took me through a screen share to assist me to update information on my employees annual leave entitlement. This was a perfect visual assistance which made my job easier. I highly recommend this service. **What do you dislike about BrightHR?** I have no negative feedback to give to this as it is by far the best hr platform I have used. **What problems is BrightHR solving and how is that benefiting you?** This platform has everything all in one place. I find the document section very useful for storing information as well as employees personal details and employment information. The holiday planner is brilliant with an easy view of the calender for the whole time. I love that alerts any date conflicts before approval. The blip app and rotas/shift section are now an essential tool for managing my workers flexi time. ### 4. Review brightHR **Rating:** 5.0/5.0 stars **Reviewed by:** Atchay Kumar N. | Business Service Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about BrightHR?** It is a very good software With a user friendly interface and it is helping me in many ways like time management attendance management **What do you dislike about BrightHR?** Nothing to hate about because it is very good in usage **What problems is BrightHR solving and how is that benefiting you?** It also helps in monitoring and managing employee absences, including sick leave, vacation time, and other types of leave. I can keep track of employee information, including personal details, job roles, and performance. It also helps in handling various administrative tasks related to HR, like contract management, onboarding new hires, and making sure employment laws are followed. ### 5. Helpful onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about BrightHR?** BrightHR helps me to keep all HR tasks in one place. It takes the pressure out of holiday requests and is easy to use. All the apps mean that our team can have their own individiual link and seperate documentation portals means that we can keep hidden HR documents (and things we are working on) seperate from the rest of the team. ​​​​Samuel Lambrou was really helpful in providing onboarding training and took the time to explain how functions worked. He also introduced me to services I didn't know about and correct mistakes I was making on setting things up. We launched the service to our team shortly after our meeting and are so much happier for having it as a resource, place to gain HR advice and general office tidier (goodbye dog-eared policy folder!) I'm sure we will use it a lot more in the future. **What do you dislike about BrightHR?** It would be helpful to know the prices of additions to our packages so we can consider whether it is something we'd want to bolt on. I wouldn't say it's a dislike though-just a suggestion! **What problems is BrightHR solving and how is that benefiting you?** HR management, advice ### 6. Poor service so far **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about BrightHR?** Quotation and service explained. Original contact went well. **What do you dislike about BrightHR?** Poor service. Still not setup 3 months later. No dummy run done. Staff not fully setup. Promised call to resolve still not done despite chasing. Debating if worth contuing or cancelling. **What problems is BrightHR solving and how is that benefiting you?** No problems yet solved. Failed to live up to sales pitch ### 7. On boarding training **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about BrightHR?** The desktop version of BrightHR and their other sites (Bright Safe etc) are really user friendly, simple and easy to use. Most of the sections are pretty self explanatory and if something isn't 100% obviously clear, there are usually helpful little excalmation marks that will provide you with the info you need. My on board training today was wit Niqua. Both times i have spoken to her have been pleasant and informative. She clearly knows what she is doing and is very helpful indeed! - Thank you Niqua. **What do you dislike about BrightHR?** The Bright app's really let the who experience down (with the exception of the BLIP app - its great) It's no where near as user friendly and you don't have quite so much access - some of the features aren't available on the app. Some of the staff are finding the rotas a little difficult but this I'm sure will change within time as they are used to using a different software. **What problems is BrightHR solving and how is that benefiting you?** Keeps all employee details safe an secure on line in one place. Provides added security as a buisness knowing we are using legally compliant documents. Centralises all HR/Admin/Payroll ### 8. Keep on top of leave and absence easily **Rating:** 4.0/5.0 stars **Reviewed by:** Maudie H. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about BrightHR?** BrightHR has a range of functions that make keeping track of all things employee related simple and straightforward. In addtion to staff being able to log and request their annual leave easily, I can also track absence and reasons for it from one easy portal, and run reports to check for exceptions and anomalies. Samuel Lambrou showed me how to maximise the document function within the platform as well which has provided a perfect solution for us in terms of where to keep forms staff need access to less regularly e.g. eye test claims (we all end up spending ages trying to find it in the online file library!). Add in the e-learning as well and it's much more than just a staff database! **What do you dislike about BrightHR?** I can't think of anything at present that I dislike about BrightHR - so far it's doing what I need it to do! **What problems is BrightHR solving and how is that benefiting you?** As mentioned previously, BrightHR allows for easy tracking of annual leave entitlement and booking, along with absence reporting for sickness and other reasons. We will now be making more use of addtional features such as the document library and e-learning assignments as well. ### 9. So helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Kilvert C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about BrightHR?** Everyone at Bright HR and Bright Safe have been so helpful and patient. We have over 50 volunteers and won't use parts of the HR set-up. Then team have been excellent in helping us to get the most out of system. I can't believe how patient Hanaan has been whilst helping me set-up everything. **What do you dislike about BrightHR?** I would like there to be an easier volunteer default that automatically disregards some aspects of employee stats. **What problems is BrightHR solving and how is that benefiting you?** BrightHr is allowing us to hold volunteer information in a safe GDPR compliant way, allocate documents and training to volunteers and offer them opportunities to progress and develop through e-learning. Bright HR also helps us support both volunteers and clients by creating a informed and caring environment. ### 10. Onboarding training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2023 **What do you like best about BrightHR?** Samuel Lambrou took me through some queries I had following previous onboarding training as we had not managed to roll out everything successfully and this helpful online conversation has moved us forward massively. Sam was very helpful and knowledgeable, as are all the staff I have encountered so far. Sam went the extra mile by sharing some helpful emails he had created to share with staff during the roll out, too. Thanks Sam **What do you dislike about BrightHR?** This is more a problem from our side than with Bright, as we are inundated with work and have found it difficult to create the headspace to get the staff all set up on the system and start benefitting from all the functionality it has to offer, however, we are slowwwly getting there. **What problems is BrightHR solving and how is that benefiting you?** We are just rolling out Blip and are hopeful this will save us time and energy tracking staff arrivals/departures etc. It will also fulfill a H&S function , to act as our roll call in the event of an evacuation ### 11. On-boarding with Tony/Rachel **Rating:** 4.5/5.0 stars **Reviewed by:** Wesley M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about BrightHR?** Only been using a short while but it looks like all bases are covered in terms of the user experience and interaction with your account managers. **What do you dislike about BrightHR?** No Live chat option, this would speed up the process so much. **What problems is BrightHR solving and how is that benefiting you?** It's not solving any issues but is way easier to use than our previous platform and offers more solutions to business needs. ### 12. Great Onboarding Session **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about BrightHR?** It seems very easy to use, very intuitive. I love the rota system, and how easy it will make our business run. Blip is wonderful, has streamlined our clocking in system. Great onboarding session as well, thanks Sam Lambrou for helping us. **What do you dislike about BrightHR?** It doesn't have many downsides, great product. **What problems is BrightHR solving and how is that benefiting you?** We have excessive amounts of excel spreadsheets so it's helping us move away from that and streamlining several processes. ### 13. On boarding assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about BrightHR?** We have just started to implement BrightHR and finding our way around quite well. We had a query on setting some mandatory holidays for our employees that do not follow the UK holidays and the support given by Makinzie was great with clear instructions to allow us to sort this out **What do you dislike about BrightHR?** We have just started working with BrightHR so are just finding our way around **What problems is BrightHR solving and how is that benefiting you?** Centralisation of Documentation and providing training via teh e-learning modules ### 14. Perfect for any size business **Rating:** 4.0/5.0 stars **Reviewed by:** Faye S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about BrightHR?** It was easy to use with minimum training - from set up to going live was a breeze. Employees found it easy to use too which is a bonus. Controlled distribution of policies and employee handbook showing who has read them is a plus. **What do you dislike about BrightHR?** More robust reporting would be great. More training material for training purposes would be great. **What problems is BrightHR solving and how is that benefiting you?** I am not aware of any new features being implemented ### 15. Great Product For My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about BrightHR?** Keeping track of my team hours and absences, it allows me to see at a glance who is on shift or late or hasn't turned up for shift. It also allows for holidays to be authorised and controlled. **What do you dislike about BrightHR?** The team must have a phone with enough operating storage to download and use blip **What problems is BrightHR solving and how is that benefiting you?** Bright HR will help with payroll, staff record keeping, by reducing my time spent on these areas ### 16. Comprehensive platform for a small charity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about BrightHR?** Excellent onboarding training. Easy to navigate all relevant information to manage employees. Feedback/suggestion system. Comprehensive reporting. **What do you dislike about BrightHR?** We'd like more control over user permissions, e.g. appoint a finance/payroll manager who doesn't directly manage employees. **What problems is BrightHR solving and how is that benefiting you?** The main advantage to us is management of employee leave. BrightHR keeps a record of leave requests and approvals. It also gives us access to valuable accredited E-learning modules adn records when employees have completed the training. ### 17. On-boarding with Samuel **Rating:** 4.0/5.0 stars **Reviewed by:** Craig R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about BrightHR?** Samuel spent and hour with me and helped on board with BrightHR software. He was knowledgeable, helpful, chilled enough to make me comfortable. **What do you dislike about BrightHR?** They are big, so sometimes finding what you want or getting to the right person can be tricky. **What problems is BrightHR solving and how is that benefiting you?** HR advice and support docs ### 18. Onboarding Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jo W. | People Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about BrightHR?** Had a great onboarding experience recently with Mark Moffatt. He was very good at explaining the system's functionality and how to adapt it to suit our firm's needs. He suggested some improvements to how we were planning to use it, which we have now adopted. **What do you dislike about BrightHR?** No downsides so far; it looks as if the system does a lot of the heavy lifting for us, which is exactly what we need from this tool. **What problems is BrightHR solving and how is that benefiting you?** We are using Bright HR to manage the team's annual leave, probationary periods, and expenses via Pop. Moving to an app-based system saves us lots of time and gives colleagues increased autonomy over some of the basics. ### 19. Excellent - Niqua was brilliant at explaining everything. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about BrightHR?** Clear, clean and concise. Niqua expalined everything clearly. **What do you dislike about BrightHR?** Would be helpful if there were more topics related to the entertainment industry. Hard to find anything that fit when catergborising business. **What problems is BrightHR solving and how is that benefiting you?** Mainly using it for Health and Safety and compliance. ### 20. Peter Corrigan Consulting Engineers Ltd **Rating:** 5.0/5.0 stars **Reviewed by:** peter c. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about BrightHR?** I had Bright HR and Brightsafe Training today with Rebecca Mcnab. Rebecca made the training very informative, clear and easy to understand. I would not hesitate to recommend Bright HR but particularly the training carried out by Rebecca. Regards, Peter Corrigan **What do you dislike about BrightHR?** Perhaps there is a number of apps to download etc but most probably a real requirement needed to get the full value of the systems etc. I will need to use the platform more to really get a flavour of it / possible improvements. **What problems is BrightHR solving and how is that benefiting you?** A number of new contracts, annual leave entitlements etc. Dealing with the guys a Bright HR, they provide legally correct information to ensure we run our company in a correct and transparent fashion. ### 21. Amazing onboarding experience **Rating:** 4.0/5.0 stars **Reviewed by:** Alex T. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about BrightHR?** I had the onboarding experience with Luis Enereh, who was terrific and could explain everything and answer all the questions my colleagues and I had asked. He was very patient although being on a tight time schedule and even went out to send us the needed webinars. **What do you dislike about BrightHR?** Did not have enough time to go through all the details for the brightHR apps that were available to us. Book in a bit more time or for us to go through how to use the apps that are integrated with BrightHR. **What problems is BrightHR solving and how is that benefiting you?** Clocking in, tracking of staff, keeping confidential resources in one place. ### 22. Superb platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sonali T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about BrightHR?** It is helpful and user interface is easily understandable. Solution to a lot of problems and queries Recommended platform to all HR department out there. Excellent **What do you dislike about BrightHR?** No issues faced as such If issues or queries arise or will come across any disliking will surely reach out to the team. No dislikes as of now. Good product and service **What problems is BrightHR solving and how is that benefiting you?** It is helpful and user interface is easily understandable. Solution to a lot of problems and queries Recommended platform to all HR department out there. Excellent ### 23. Great onboarding with Matt **Rating:** 5.0/5.0 stars **Reviewed by:** Jill M. | Office and Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about BrightHR?** I had a great onboarding session with Matt today and am genuinely looking forward to starting with the rest of my team. He had a plan in place and was also happy to stray from the path when I asked very specific questions. Useful, informative, quick and friendly. BrightHR has already impressed with its user-friendly interface and simple setup. **What do you dislike about BrightHR?** I haven't come across anything to dislike as of yet. **What problems is BrightHR solving and how is that benefiting you?** BrightHR is helping us streamline our internal processes and store all relevant information in one place. Good-bye, google forms and excel spreadsheets! ### 24. Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Shellini T. | Human Resourses and H&S Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about BrightHR?** All employment records are in one place. Easy-to-use system. So far, I have had great support. Great Teams Easy Contact very good at keeping me informed Friendly Staff Mohammed Rahman was great with the onboarding training and very patient with me. My only concern is I don't think you have enough Employment Law training courses for employees. **What do you dislike about BrightHR?** It would be nice to be able to set tasks for training & then see what training employees have completed Also, For Admin to be able to download training Certificates of employees **What problems is BrightHR solving and how is that benefiting you?** At the moment, I'm new to the system. so not used to it to its total capacity; still getting my head around the system ### 25. Great software with app & cloud storage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about BrightHR?** The cloud storage capability is great and the fact that you can download the app on to your smart phone. Permission levels dictate which features your employees have access to. **What do you dislike about BrightHR?** Too bad the software currently does not provide a seamless link to Xero, quick books or the other main payroll softwares which results in a duplication of effort needed to reenter the info for payroll processing. **What problems is BrightHR solving and how is that benefiting you?** The team continues to review and update the software based on feedback from clients which is great and perhaps the feedback above would be taken onboard. perhaps this could be part of the next version update. ### 26. A great place to organise your HR and keep it up to date **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about BrightHR?** The management software is incredibly easy to use; all holidays, payroll and documentation can be kept updated by following a few simple steps. The support team are always on hand to help with any queries or issues. **What do you dislike about BrightHR?** The only downside is that there could be more automation on the software; for example, if it could link effectively with payroll software, then you wouldn't need a manual step between reconciling hours worked and then adding this to payroll software. **What problems is BrightHR solving and how is that benefiting you?** Enabling us to have an almost entirely paperless HR system in place without the need for massive amounts of personnel files cluttering up the office. ### 27. Bright HR - Simple all in one HR suite **Rating:** 5.0/5.0 stars **Reviewed by:** Kieron K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about BrightHR?** Just finished a teams meeting led by Elisha Sharpe explaining the Bright HR interface. Very simple, Elisha Sharpe guided me through the system perfectly **What do you dislike about BrightHR?** Nothing so far, early days, I do not believe I will have any issues. **What problems is BrightHR solving and how is that benefiting you?** The availability to see at a glance staff holidays, absences, etc. No more excel spreadsheets ### 28. Ben was super helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Rose W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about BrightHR?** I spoke to Ben Spencer this morning with a couple of queries on my account and how best to set it up - he was nothing but helpful, kind a courteous. Thank you Ben! **What do you dislike about BrightHR?** Only downside of Bright so far is that some of the apps are not desk-top friendly for management to control, like Blip and Pop. **What problems is BrightHR solving and how is that benefiting you?** Getting all of the bureaucracy in order! ### 29. Fantastic service from Holly **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Company director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about BrightHR?** Fantastic service from Holly on the IE on boarding team , answered all questions clearly and concisely. As a new user of bright hr I was delighted to have the assistance of somebody who knows the irish marketplace. **What do you dislike about BrightHR?** Would love the ability to create rotas directly from Google calender or excel document, as a multi saff / venue cleaning service the current rota service is all but useless for us and will limit our growth with bright hr **What problems is BrightHR solving and how is that benefiting you?** Time tracking ### 30. Very helpful and super friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Molly E. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about BrightHR?** I find the website really easy and efficient. Whenever there is something I cannot find, I call the help desk and they are always happy to help. Especially Ryan today, he was really friendly, and helped with exactly what was needed :-) **What do you dislike about BrightHR?** The payroll section is not easy to use. I have avoided setting it up. **What problems is BrightHR solving and how is that benefiting you?** BrightHR makes rota planning, annual leave, and general staff documents really easy to manage and keep up to date. ### 31. Good Introduction **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about BrightHR?** Very helpful introduction to Bright HR by Samuel Lambrou. He explained the areas of the software that were of interest to us, showed us the mobile app and made sure we were confident moving forward using the software. **What do you dislike about BrightHR?** I haven't seen anything I dislike so far. **What problems is BrightHR solving and how is that benefiting you?** BrightHR is helping us modernise our HR department. ### 32. On Board Training **Rating:** 5.0/5.0 stars **Reviewed by:** Sean G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about BrightHR?** Keeping track of everything in my company at one place. Holly Christie made the whole training process as easy as could be. **What do you dislike about BrightHR?** No Dislikes so far from the bright HR App **What problems is BrightHR solving and how is that benefiting you?** Keeping track of all employees and jobs through a simple app. ### 33. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** mikaela S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about BrightHR?** Samuel Lambrou was so helpful and really supportive during the training session **What do you dislike about BrightHR?** Nothing that I can think of at the moment **What problems is BrightHR solving and how is that benefiting you?** We needed a system for rotas and holiday requests, which will support us very well. ### 34. Great Customer support and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about BrightHR?** The easy to use navigation and well laid out UX. The platform covers a lot of different tools required for HR. I received great onboarding from our account manager Samuel Lambrou who made everything very straightforward and clear. **What do you dislike about BrightHR?** There is nothing that I would highlight currently as something to dislike. **What problems is BrightHR solving and how is that benefiting you?** BrightHR is taking care of several HR tasks and requirements from Rota, Attendance, Holidays, Health and Safety and more ### 35. Great induction Training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about BrightHR?** Easy services to use, Helpful support staff **What do you dislike about BrightHR?** The anual leave calculations would be more useful if they could calculate annual Leave entitlements on an 8% of the hours worked basis and if it could auto calculate from the rotas created. this method of holiday calculation works wel for part-time and casual workers **What problems is BrightHR solving and how is that benefiting you?** time saving. HR advice on demand ### 36. Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gill C. | Co. Secretary / Accounts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about BrightHR?** The service received from Michelle Farr today was excellent, as a new user of Bright HR we had a few teething problems but Michelle was very patient and knowledgeable. **What do you dislike about BrightHR?** So far we have not found anything that we dislike **What problems is BrightHR solving and how is that benefiting you?** Employee issues ### 37. Very good and informative demo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about BrightHR?** Rebecca was very informative and helpful throughout the demo. She had plenty of time for queries and willing to assist in any way possible going forward **What do you dislike about BrightHR?** We have just implemented the system so too early to note **What problems is BrightHR solving and how is that benefiting you?** Automated solution to our business ### 38. BRIGHT SOFTWARE **Rating:** 4.5/5.0 stars **Reviewed by:** Amandeep K. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about BrightHR?** BrightHR is a one step solution for all the HR and employees out there. It allows you to keep a track record of your absence and upcoming holidays. It is very easy to use and also you can access this software through your phone. **What do you dislike about BrightHR?** It is a bit overpriced and its difficult to keep a track record of employees' overtime. **What problems is BrightHR solving and how is that benefiting you?** It is very easy to use. We can track the employee leaves on very immediate basis and no need to maintain the excels for the same ### 39. SET UP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about BrightHR?** John Alfwynn was very friendly and helpful. He went through each section of the platforms at a nice steady pace. Had a great experience learning about BrightHR and thier other services. Thank you **What do you dislike about BrightHR?** there is nothing i dislike, everything is very accessible and easy to use **What problems is BrightHR solving and how is that benefiting you?** None ### 40. Basic HRIS - Good for small business in one location **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about BrightHR?** Good for small business in one locations just looking for very basic HRIS **What do you dislike about BrightHR?** No addiotnal modules i..e Performance management etc. **What problems is BrightHR solving and how is that benefiting you?** Annual leave management - tracking and accrual of annual leave balances ### 41. Informative Onboarding Demo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about BrightHR?** Hoping this service will prove invaluable for storing all employee files accurately and safely, and analysing data **What do you dislike about BrightHR?** I would like the option to communicate with employees individually rather than just as a full workforce **What problems is BrightHR solving and how is that benefiting you?** Cannot comment yet. Still working towards having the system fully up and running ### 42. Very helpful, well explaind through demonstration of how to use brighthr **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Hotel manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about BrightHR?** Tracking holidays and absences, as well as inputting staff rotas **What do you dislike about BrightHR?** None as of yet, everything sems helpful. **What problems is BrightHR solving and how is that benefiting you?** Easy to find out iut answers to hr questions of which i would be unsure of answer. Holidays Sick and absences ### 43. Setup help **Rating:** 4.0/5.0 stars **Reviewed by:** Emily H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about BrightHR?** Had a 1 - 1 with Gareth to help set up our employees, really helpful and very patient with me. Guided me through every step and answered all my queries. Thank you again. **What do you dislike about BrightHR?** Amending staff set up if incorrectly added in. **What problems is BrightHR solving and how is that benefiting you?** Staff set up. ### 44. Shout Out to Liam H **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about BrightHR?** Liam assisted with a query and went above and beyond to provide an adequate solution. All the while being professional, friendly and courteous **What do you dislike about BrightHR?** I find there is no consistency in support staff. **What problems is BrightHR solving and how is that benefiting you?** See above ### 45. Great. **Rating:** 5.0/5.0 stars **Reviewed by:** Mellissa S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about BrightHR?** The people are very helpful and informative. **What do you dislike about BrightHR?** I wish they would help more with onboarding staff. **What problems is BrightHR solving and how is that benefiting you?** Solving employee organization ### 46. Terrible service and poor software **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about BrightHR?** I struggle to find something that would really wow me with this software. **What do you dislike about BrightHR?** There is no way to keep track of overtime. Utterly overpriced. Poor customer service and rude staff. A very vague renewal policy demands six months cancellation notice and ties you in 24 months contract. Also there is no prior notice for that renewal. **What problems is BrightHR solving and how is that benefiting you?** The most important thing we have come to realize as a business is that by reading better terms and conditions, we can avoid doing business with cowboys like BrightHR. ### 47. Great people management hub **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about BrightHR?** Quick insight into team absences and upcoming leave. The calendar view makes it easy to see planned absences. Easy to view a single employee's details including contract details, notes and appraisals and employee documents. **What do you dislike about BrightHR?** Would be nice to be able to customese dashboard with widgets to see key information at a glance. **What problems is BrightHR solving and how is that benefiting you?** Managing a team across two locations, giving visibility on absences and planned leave, and keeping employee records and notes in a single place. ### 48. Sukvinder Singh is a superstar! **Rating:** 5.0/5.0 stars **Reviewed by:** katie p. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about BrightHR?** Today I had a brightHR training call with Sukvinder Singh. I must say that it was such a pleasure to talk to Sukvinder, easy to talk to, knowledgeable, and friendly. I am over the moon with the training and call and found the whole experience to be fantastic. Sukvinder made me feel at ease, and I found the entire process very informative and exciting. I find it very hard to believe that Sukvinder has only been doing this job for a couple of weeks as you seem like a Pro to me! Thank you for making the learning process fun and giving me something different to do this afternoon! I wish you all the best. **What do you dislike about BrightHR?** There was nothing to dislike! A great experience all around. **Recommendations to others considering BrightHR:** Go for it! It is great! **What problems is BrightHR solving and how is that benefiting you?** Organisation is the greatest benefit of this system! ### 49. Enjoyable experience **Rating:** 4.5/5.0 stars **Reviewed by:** jean-david c. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about BrightHR?** easy to navigate, good explanation from the consultant, user friendly,not over complicated, we got the basics and it covers the needs **What do you dislike about BrightHR?** I did not pratice enough to provide feedback yet on what could be improved. **What problems is BrightHR solving and how is that benefiting you?** gain of time, all in one, information sharing, transparency ### 50. Very clear and concise and I am sure it will be useful to my business **Rating:** 5.0/5.0 stars **Reviewed by:** Terry C. | MANAGING DIRECTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about BrightHR?** Time-saving once set up. Clarity of information **What do you dislike about BrightHR?** Nothing at present. Need to start using it to its full ability to comment. **What problems is BrightHR solving and how is that benefiting you?** Benefits are time saving, having clear records of everything. Staff knowing their hours entitlements holidays etc ## BrightHR Discussions - [Who owns BrightHR?](https://www.g2.com/discussions/who-owns-brighthr) - [What is BrightHR app?](https://www.g2.com/discussions/what-is-brighthr-app) - [Is BrightHR good?](https://www.g2.com/discussions/is-brighthr-good) - [How does BrightHR work?](https://www.g2.com/discussions/how-does-brighthr-work) - [BrightHR: Easy HR docs and employee leave oversight](https://www.g2.com/discussions/brighthr-easy-hr-docs-and-employee-leave-oversight) - 1 upvote - [View BrightHR pricing details and edition comparison](https://www.g2.com/products/brighthr/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+01%3A19%3A53+-0500&secure%5Bsession_id%5D=d3c8312c-50e1-4067-a196-eb74da510436&secure%5Btoken%5D=17d3c9f2dec0cc494892f6b99ff21e6df67ec5b5a09abf776e33b51952db54cb&format=llm_user) ## BrightHR Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## BrightHR Features **Core HR** - Time, Attendance, and PTO - Expense Management - Salary Structures **Employee Self Service** - Mobile **Platform Basics** - Interoperability - Performance **Performance reviews** - 360 Reviews - Review Status Tracking **Generative AI** - AI Text Generation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection **Platform Data** - Platform Search - Alerts and Notifications **Goals** - Goal-Setting - Company Goals And OKRs **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information **Platform Content** - File Sharing - Content Library **Feedback** - Continuous Feedback - 1-On-1 Meetings - Public Praise **Integration** - API / Integration - Time Tracking Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Data** - Historical Data **Generative AI** - AI Text Summarization **Platform** - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top BrightHR Alternatives - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,449 reviews) - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - 4.0/5.0 (447 reviews) - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - 4.4/5.0 (600 reviews)