--- title: BrightHR Reviews meta_title: 'BrightHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how BrightHR works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 140 scale: '5' date_modified: '2026-08-04' parent_category: name: HR url: https://www.g2.com/categories/hr --- # BrightHR Reviews **Vendor:** BrightHR **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.3/5.0 **Total Reviews:** 140 ## About BrightHR BrightHR is the UK's leading HR and Health & Safety software platform, helping businesses simplify people management, stay compliant, and save valuable time. Since 2015, we've been making life easier for employers with intuitive, all-in-one software solutions, and today we're proud to support more than 120,000 businesses worldwide. Our easy-to-use platform streamlines everyday HR tasks, allowing you to manage annual leave, sickness, lateness, overtime, and employee records in just a few clicks. With our mobile apps, you can stay connected and manage your workforce wherever you are. BrightHR supports every stage of the employee journey. Use Turbo Talent Navigator to attract top talent with a built-in job listing creator and applicant management tools. Once your new hires are onboard, you can plan rotas, generate payroll reports, manage absences, and keep everything organised in one central platform. Our free mobile apps, Blip and PoP, make it easy to implement digital clocking in and out, while also simplifying employee expense management. To help you stay organised, BrightHR includes unlimited cloud storage for your HR documents, giving you secure, centralised access to important records whenever you need them. Supporting employee wellbeing is just as important as managing HR. That's why your employees can access our employee assistance programme (EAP), which provides a wide range of wellbeing services, including a confidential 24/7, 365-day helpline staffed by experienced in-house counsellors, virtual GP access without the wait, and menopause support. Managing workplace health and safety is simple with BrightSafe. Create and manage risk assessments, record workplace accidents, carry out investigations, and maintain compliance with confidence through one easy-to-use system. Looking for a faster, simpler way to pay your employees accurately and on time? Meet BrightHR Payroll. By bringing your HR and payroll processes together in one place, you can streamline administration, reduce manual work, and minimise the risk of costly errors and penalties. Plus, you'll have access to expert support from CIPP-qualified payroll professionals, giving you confidence that your payroll is accurate, compliant, and hassle-free every pay day. Your business can also benefit from Bright Exchange, our exclusive staff perks platform where you can promote your business and offer discounts to a community of more than 450,000 businesses and employees. In return, your staff gain access to a wide range of exclusive offers and savings. Whenever you need expert support, BrightAdvice gives you direct access to a team of fully qualified HR and H&S experts, providing practical guidance whenever challenges arise. For instant answers, Brainbox+ uses AI to provide legally compliant guidance to your HR questions in seconds. Whether you're looking for quick advice or tackling a more complex issue, help is always at your fingertips. This includes answers t HR, health & safety and payroll questions. ## BrightHR Pros & Cons **What users like:** - Users find BrightHR's support team **extremely helpful and patient** , providing clear guidance and valuable training experiences. (4 reviews) - Users value the **simplicity** of BrightHR, finding it intuitive and efficient for managing HR tasks effortlessly. (3 reviews) - Users commend BrightHR's **fantastic customer support** , highlighting attentive assistance and helpful onboarding sessions. (2 reviews) - Users appreciate the **easy onboarding** process of BrightHR, allowing quick team integration and minimal training effort. (2 reviews) - Users value the **efficiency** of BrightHR, finding it simplifies HR tasks and improves overall workflow seamlessly. (2 reviews) - Users value the **time-saving capabilities** of BrightHR, streamlining HR processes and enhancing overall efficiency. (2 reviews) - Users appreciate the **user-friendly interface** of BrightHR, making attendance tracking and management straightforward and effective. (1 reviews) - Automation Efficiency (1 reviews) - Users find BrightHR to have a **user-friendly interface** , making HR management tasks more efficient and organized. (1 reviews) - Easy Integration (1 reviews) **What users dislike:** - Users feel the **limited customization options** in BrightHR restrict their experience and don’t meet expectations. (3 reviews) - Users find BrightHR **not user-friendly** , citing issues with features and inadequate customer support hindering their experience. (2 reviews) - Users report a **frustrating contract experience** with BrightHR, facing difficulties in cancellation and persistent upsell calls. (1 reviews) - Users find BrightHR's **holiday scheduling inadequate** due to its lack of real-time demand integration and manual processes. (1 reviews) - Users warn against **HR issues** with BrightHR, citing unethical practices and harassment during cancellation attempts. (1 reviews) - Inadequate Reporting (1 reviews) - Learning Difficulty (1 reviews) - Module Issues (1 reviews) - Users report **poor customer support** with slow response times and ineffective ticketing, causing significant frustration and delays. (1 reviews) - Users experience frustrating **service delays** with BrightHR, often facing unresponsive support that disrupts their scheduling. (1 reviews) ## BrightHR Discussions - [Who owns BrightHR?](https://www.g2.com/discussions/who-owns-brighthr) - [What is BrightHR app?](https://www.g2.com/discussions/what-is-brighthr-app) - [Is BrightHR good?](https://www.g2.com/discussions/is-brighthr-good) - [How does BrightHR work?](https://www.g2.com/discussions/how-does-brighthr-work) - [BrightHR: Easy HR docs and employee leave oversight](https://www.g2.com/discussions/brighthr-easy-hr-docs-and-employee-leave-oversight) - 1 upvote - [View BrightHR pricing details and edition comparison](https://www.g2.com/products/brighthr/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+00%3A47%3A29+-0500&secure%5Bsession_id%5D=4086a7c2-817d-4697-9c95-0fc25eada8b1&secure%5Btoken%5D=3f8c16ec52b220efc5aaf1f4a7643795cf9cec4bb9414074d506570d830f8e4c&format=llm_user) ## BrightHR Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## BrightHR Features **Core HR** - Time, Attendance, and PTO - Expense Management - Salary Structures **Employee Self Service** - Mobile **Platform Basics** - Interoperability - Performance **Safety** - Job Hazards - Drills - Claim Management **Performance reviews** - 360 Reviews - Review Status Tracking **Generative AI** - AI Text Generation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection **Platform Data** - Platform Search - Alerts and Notifications **Health** - Medical Records - Ergonomics - Programs - Industrial Hygiene **Goals** - Goal-Setting - Company Goals And OKRs **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information **Platform Content** - File Sharing - Content Library **Audit and Inspections** - Templates - Workflows - Corrective Actions **Feedback** - Continuous Feedback - 1-On-1 Meetings - Public Praise **Integration** - API / Integration - Time Tracking Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Training** - Content - Certifications - Best Practices **Data** - Historical Data **Generative AI** - AI Text Summarization **Platform** - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Reporting** - OSHA - Root Cause Analysis - Nonconformance **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring ## Top BrightHR Alternatives - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,462 reviews) - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - 4.0/5.0 (447 reviews) - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - 4.4/5.0 (600 reviews)