BrightHR Reviews & Product Details

I like that BrightHR offers a simple website and portal, which makes it easy to use. The expenses tool is particularly valuable, as it allows me to easily add receipts from my phone and upload them for approval. I also appreciate having everything in one place and that the initial setup was really easy. Review collected by and hosted on G2.com.

The overtime requests in BrightHR aren't very easy to find. There's no overtime "button" on the left-hand side like there is for expenses. Having an overtime button there would be really helpful. Review collected by and hosted on G2.com.

The dashboard and categories are easy to navigate. Review collected by and hosted on G2.com.

I don’t believe I’ve found any problems with it so far. The staff find it easy to use and easy to navigate. Review collected by and hosted on G2.com.

User-friendly, and the team is knowledgeable about running employee HR and payroll matters. Review collected by and hosted on G2.com.

It doesn’t integrate with XERO. The timesheet report needs an option to generate a separate worksheet for each employee, as well as a combined report option in one worksheet. Review collected by and hosted on G2.com.

I appreciate how BrightHR simplifies day-to-day HR work without overcomplicating things, especially for a German SME. It brings time tracking, holiday requests, absence management, and employee documentation into one clean platform, so we don’t have to juggle spreadsheets, emails, and separate tools anymore. The biggest win for us is the usability; our team picked up the clock-in, leave booking, and overview features really quickly, even those who aren’t especially tech-focused. BrightHR takes a lot of stress out of compliance with working-time rules by automatically tracking hours, overtime, and leave in line with local requirements. The initial setup was straightforward and relatively fast, which made onboarding new staff easy even for those not tech-savvy. Review collected by and hosted on G2.com.

The user interface is clear, but some reporting features feel limited: we can’t fully customize export fields or create company-specific compliance reports without extra work. Integrations with our existing payroll and accounting software are possible, but the setup was more hands-on than expected, and the sync isn’t always real-time. We really need more flexible, customizable report builder tools for German compliance and internal reviews. We’re limited to pre-built templates, so we often have to export raw data and manually clean it up in Excel to create reports. It would be a huge improvement if we could save custom report templates, automate monthly compliance exports, and get more granular filtering. Review collected by and hosted on G2.com.

Easy use of dashboard online and the use of the Blip App. Means to communicate company information, policies and procedures. Review collected by and hosted on G2.com.

nothing really. Maybe combining App functions. Review collected by and hosted on G2.com.

I like how BrightHR turns disorganized, stressful HR admin into something simple, reliable, and almost effortless—all in one platform without being overly complicated. The leave and absence management feature really stands out for us. Employees can request holiday, sick leave, or remote work through the app; managers get instant notifications to approve or decline, and everything updates automatically with accurate accrual tracking. It’s clean, intuitive, and saves hours every week. The visibility provided by a centralized, self-service system, where employees can check their remaining holiday allowance and submit requests, and managers can see the team's availability on a single calendar, makes scheduling and daily operations much smoother. BrightHR has completely eliminated our biggest operational headaches with scheduling, staffing, and miscommunication. I also found the initial setup surprisingly straightforward and simpler than expected. Review collected by and hosted on G2.com.

The mobile app is functional, but it can feel slow or limited compared to the desktop version; some actions that are easy on a computer take extra steps or aren’t available on mobile at all. First, we’d love to see full managerial functionality on mobile. Right now, some approval workflows, team absence insights, and document-reviewing tasks are only available on desktop. Managers shouldn’t have to wait until they’re at a computer to handle urgent requests or view team availability. Second, the app could be more responsive and reliable. We’ve noticed occasional slow loading times, especially when opening the team calendar or viewing employee records. A faster, more stable experience would encourage the team to use it daily instead of defaulting to email or desktop. Review collected by and hosted on G2.com.

Everything being on an individual profile in the same place Review collected by and hosted on G2.com.

The radius of where you can clock in and out Review collected by and hosted on G2.com.

Everything at your fingertips for easy access and use. Review collected by and hosted on G2.com.

Having to switch between three different apps can be frustrating. Review collected by and hosted on G2.com.

I didn't use the software I just wanted my health and safety documents reviewed. Review collected by and hosted on G2.com.

They reviewed my H&S documents and said they were fine but two other companies (one a sister company to Bright HR) said the documents needed substantial updates and were not compliant with current health and safety law. Bright HR refused to admit fault or cancel my subscription or refund me any money. Review collected by and hosted on G2.com.

All the aspects of HR are together in one place, I like the additional apps like the well being tracker etc Review collected by and hosted on G2.com.

The rota aspect of it is not very dynamic and doesn't work well for hospitality with different areas and different paycodes Review collected by and hosted on G2.com.