--- title: BrandMentions Reviews meta\_title: 'BrandMentions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 242 reviews by the users' company size, role or industry to find out how BrandMentions works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 242 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # BrandMentions Reviews & Product Details Visit Website BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions captures every mention and delivers in-depth analytics, equipping you to make confident, data-driven decisions. A powerful yet affordable media monitoring tool, BrandMentions helps you manage your online reputation, analyze marketing campaigns, track competitors, gather customer feedback, and much more—all in one smart platform. * * * Product Website BrandMentions Seller [BrandMentions](https://www.g2.com/sellers/brandmentions) Discussions [BrandMentions Community](https://www.g2.com/products/brandmentions/discuss) Languages Supported Afrikaans, Arabic, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Turkish, Chinese (Traditional) Solution Type Best-of-Breed Overview by Razvan Gavrilas Show More ## Pricing Pricing provided by BrandMentions. ### STARTER $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brandmentions/pricing) ## BrandMentions Integrations (2) What do users say about integrations? Verified by BrandMentions [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Jacob H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob H.") JH Jacob H. Digital Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 1/21/2026 "Honestly , Brandmentions is a whole vibe for our PR" 5/5 What do you like best about BrandMentions? The AI sentiment feature is literally ''main character'' energy. Its so accurate it's scary as it catches when people are being salty vs when they're actually stanning the brand. The support team is also 10/10, super helpful and always dropping updates. It's giving ''always developing.'' Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Lowkey, I wish I could customize the dashboard colors even more to match my mood, but that's just me being extra. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It keeps us from being ''ratioed'' because we see the drama coming way before it hits the fan. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12240443/official_response/edit) Thanks for being part of the BrandMentions community and for sharing your experience! 💜 1/22/2026 Current UserValidated ReviewerSource: Organic ![Kevin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin B.") KB Kevin B. Digital Marketing Executive Marketing and Advertising Mid-Market (51-1000 emp.) 9/10/2025 "We use it to get real-time brand intelligence and avoid crises." 5/5 What do you like best about BrandMentions? The implementation of BrandMentions was incredibly smooth. By the end of that afternoon, we managed to get it tracking all key brand terms of ourselves and our top three competitors. It pulls in information from everywhere, including big news outlets, Reddit threads, and every social media that matters to us. It’s become a daily-use tool for my team. We were impressed by the customer service provided. They helped us save hours of work when we first setup complex boolean queries to weed out spam. We have integrated our PR and social media managers on Slack, allowing them to receive notifications of important mentions in real-time. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? At first glance, the main dashboard is powerful but may feel overwhelming. It took us some time to fully customize it according to our specifications and create the required views of departments. Furthermore, all user comments may not be analysed or captured. So, there are some comments which do not end up getting stamped out. It’s a minor gripe in an otherwise stellar tool. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Before BrandMentions, we were using Google Alerts and searching social networks manually for our mentions and we were worried all the time we were missing the conversations that were most important to us. This tool eliminated that blind spot entirely. We would have missed out on over 500 brand mentions in the first month alone. The most valuable thing was when it pointed out an emerging customer complaint thread on a small forum. Since we detected the issue from the get-go, our customer service team assisted with fixing it. Thus, it turned out to be a PR bonus for the brand. With the automated PDF reports, my monthly reporting to leadership has reduced by at least 30%. They have a clear picture of our share of voice, brand sentiment, and campaign ROI, something we didn’t have previously. It is now a must-have tool in our marketing and reputation management stack. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile DM Daniel M. Senior Partner Manager Logistics and Supply Chain Mid-Market (51-1000 emp.) 2/9/2026 "Comprehensive reporting for stakeholder transparency" 4.5/5 What do you like best about BrandMentions? The ability to generate clear, professional reports is a lifesaver. I can pull a sentiment analysis report in minutes that looks great in a boardroom presentation. The actionable insights help us categorize mentions into "requires response" vs "FYI," which keeps our comms team efficient. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Nothing much to add here, maybe a dark mode would be usefull for geeks like myself Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Centralizing our global reputation. We track mentions across multiple languages and countries in one dashboard. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12331799/official_response/edit) Thanks so much for the awesome review! As for the dark mode suggestion, we totally hear you. We love a good "geeky" feature too, and we'll definitely pass this along to our product team for future updates. Stay tuned, and thanks for being part of the BrandMentions community! Current UserValidated ReviewerSource: Organic ![Ernest H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ernest H.") EH Ernest H. Digital Marketing Executive Marketing and Advertising Mid-Market (51-1000 emp.) 9/9/2025 "NOW Automatically Connects to Form a Unified Marketing Stack" 5/5 What do you like best about BrandMentions? It was the depth of integrations that won us. BrandMentions is nicely sandwiched between the other tools we offer. We have it pumping out positive mentions into a Salesforce channel specifically for our sales team to use as social proof, and critical alerts delivered directly to a Microsoft Teams channel for our support leads. Setup was pretty painless and the API is well documented for our devs. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The Reporting section has visualizations that feel a bit basic compared to a well-suited BI tool. Although the data export is extremely powerful, I'd love to see more customizable chart options in the platform itself to build executive dashboards. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? This tool has removed all our data silos. Previously, brand monitoring resided only in the marketing department. Now the whole company harnesses metrics of BrandMentions intelligence. Sales grabs the leads, support gets the alerts, and leadership receives clear and automated brand health reports. It has provided us a complete outlook on our market footprint and has greatly aided in measuring the extent of influence that our new branding campaign was having by capturing and tracking both mention volume and sentiment shift. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Florence L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Florence L.") FL Florence L. Digital Ads manager Marketing and Advertising Mid-Market (51-1000 emp.) 9/9/2025 "From Reactive to Proactive in Reputation-Control" 5/5 What do you like best about BrandMentions? The web crawl is rather comprehensive. It gets mentioned on forum threads and in comment sections, and on the news sites that all the other tools we’ve tested miss—it pulls up on Reddit. It has a plethora of features without feeling overwhelming to navigate. I'm using it every day to understand the sentiment of a brand, and it's very convenient to be able to simply tag mentions and assign those to other team members in Trello, helping us filter and manage mention much faster / bett. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The dashboard is informative, but can be a little slow if you’re applying several filters to a big dataset. Some power users could use some performance optimizations there. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? We can now “proact” instead of react. We recently discovered a PR opportunity in a weak-blogged, yet high-domain authority blog. Since BrandMentions stumbled upon it early, though, we could prepare a response and talk with the writer before the story really took off. This may have bailed us out of a serious pr headache. The tool even works great for keeping tabs on our PR ROI – it has provided us with easy-to-read figures for share of voice and earned media value for leadership. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Crasnea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crasnea V.") CV Crasnea V. Chief Cloud Architect Information Technology and Services Enterprise (\> 1000 emp.) 12/9/2025 "Makes Understanding User Reactions Much Easier" 5/5 What do you like best about BrandMentions? I like how simple the setup feels. Connecting data sources takes only a few quick steps. The AI sentiment analysis is the part I rely on most because it shows how users actually feel about different features, whether they are happy, confused, or frustrated. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Sometimes new features come out before the documentation is updated. It takes a little time to adjust, but it is not a big problem. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It gives clear, real-time insights for each feature instead of broad feedback. This helps me choose what to improve, confirm decisions, and understand what affects user satisfaction. It also helps me respond faster when something needs attention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ER Erik R. Senior Project Manager Manufacturing Mid-Market (51-1000 emp.) 1/28/2026 "Super easy to use social listening app, even for a beginner!" 5/5 What do you like best about BrandMentions? I was terrified I wouldn't understand the analytics, but the dashboard is so clear. Everything is laid out logically. I can find our brand mentions and export a report in about five minutes, which makes me look like I'm way better at my job than I actually am. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I don't like the notification email design very much but it does the job Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It saves me from spending my entire Friday morning manually searching Twitter and Instagram for our company name. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GG Ginger G. Digital Marketing Manager Marketing and Advertising Mid-Market (51-1000 emp.) 9/8/2025 "Unrivaled for Real Time Campaign Tracking and Contact Types" 5/5 What do you like best about BrandMentions? The killer feature of BrandMentions is the real-time alerting. When new products are released, we can react immediately, hearing about it as it happens on the social side. The sentiment analysis is also scarily accurate It’s a nice way to see how people are initially reacting. The integration into our stack couldn’t have been smoother, pushing mention alerts into the particular slack channels has disrupted our PR and customer service teams dramatically, breaking down the silos and making it more like a united front. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The pricing is a little on the high side for small businesses, especially if you need to track more than one competitor or industry keyword in addition to your own brand. I would like to see a middle-tier plan be more granular. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions has been a game changer for our influencer & partner outreach. Throughout a keyword monitoring across the industry, outside of our brand, we found dozens of micro-influencers and podcast hosts who were already discussing issues our product addresses. This brought about very natural working together. It’s also reduce our campaign reporting time by almost 50% because we can now quantify our share of voice and sentiment against our competition in the moment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Charles L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles L.") CL Charles L. Senior Digital Marketing Executive Marketing and Advertising Mid-Market (51-1000 emp.) 9/8/2025 "Introducing Unrivaled in Real-Time Campaign Tracking and Outreach" 5/5 What do you like best about BrandMentions? BrandMentions’ killer feature is the real time alerting. At product launches, we see them in real time, so we are able to respond immediately through our social team. Sentiment analysis is also surprisingly good and lets us know how it's going, before just retweets and stuff. Your service integrated easily with our stack, and the ability to push mention alerts to specific Slack channels has redefined our flow of work for our PR and customer service teams as a beautifully cohesive front. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The pricing is a bit high for small businesses unless you must be tracking a handful of competitors and industry keywords in addition to your own brand. I’d love to see a more piecemeal plan for middle tiers. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions has been a game changer when it comes to our influencer and partner outreach. By tracking industry keywords outside of our brand, we’ve found dozens of micro-influencers and podcast hosts who were already discussing problems our product addresses. This ‘living dialogue’ has resulted in extremely genuine opportunities for collaboration. It's also reduced the time to campaign reporting by almost 50% as we are able to monitor share of voice and sentiment against our competitors live. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Jim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim H.") JH Jim H. Digital Marketing Executive Marketing and Advertising Mid-Market (51-1000 emp.) 9/7/2025 "Our Brand Perception Central Nervous System" 5/5 What do you like best about BrandMentions? As a marketing team of 1, I was looking for a tool that would automate the grunt work of scouring the web for our brand name. How easy was it to set up BrandMentions? Quite easy, we went through the entire process and were searching for mentions within an hour. The email digest I receive daily is a life saver; it allows me to open up my brand on my computer and without even signing in, I can know my brand’s health from over night in seconds. I must also add customer service is fantastic! And they were ever so helpful, when I needed help formulating more complex Boolean search queries to simply filter out spam. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The reporting module is strong but has something of a learning curve. It was a bit of trial and error getting my filters dialled in so I could produce the ideal client-ready report. I do wish the lower-tier plans gave you more historical data when you sign up. You can only look back at mentions from the day you start monitoring. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Pre-BrandMentions, we used a mish-mash of Google Alerts and manual social searches…but we missed a ton of discussions. Today, we have one source of truth. In the first month alone, we noticed more than 200 more mentions we would’ve missed, such as a growing complaint on a niche forum that we were able to address before the yelling got out of hand. It is now an absolute necessity for our ORM and the fact that I'm able to run sentiment analysis reports within seconds has helped make my monthly reports to leadership much more data focused. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ## Pricing Options Pricing provided by BrandMentions. ### STARTER $99.00 Per Month ### PRO $299.00 Per Month ### EXPERT $499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brandmentions/pricing) BrandMentions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37138d85538b615eebc2c1aac099c3a7/brand24.png "Product Avatar Image") Brand24 4.6/5(356) [ Compare Now ](https://www.g2.com/compare/brand24-vs-brandmentions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67d16b6713159d6187f0723789329baa/awario.png "Product Avatar Image") Awario 3.9/5(48) [ Compare Now ](https://www.g2.com/compare/awario-vs-brandmentions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0090f8871d311f7131f8422172f4eaa2/mention.png "Product Avatar Image") Mention 4.3/5(442) [ Compare Now ](https://www.g2.com/compare/brandmentions-vs-mention) ##### ##### BrandMentions Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications Agentic AI - Social Media Listening Tools Autonomous Task Execution Cross-system Integration Adaptive Learning [ View More Features ](https://www.g2.com/products/brandmentions/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Brand24](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brand24") Brand24 4.6/5(356) ](https://www.g2.com/products/brand24/reviews) [ ![Mention](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mention") Mention 4.3/5(442) ](https://www.g2.com/products/mention/reviews) [ View All Alternatives ](https://www.g2.com/products/brandmentions/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence) ##### Explore More [How does web client acceleration benefit geographically distributed global user bases?](https://www.g2.com/discussions/how-does-web-client-acceleration-benefit-geographically-distributed-global-user-bases)[Which virtual desktop infrastructure (VDI) tools support integration with existing workflows without extensive customization?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-tools-support-integration-with-existing-workflows-without-extensive-customization)[Best sales performance management apps for startups](https://www.g2.com/discussions/best-sales-performance-management-apps-for-startups) [What platform integrates social ads with analytics tools?](https://www.g2.com/discussions/what-platform-integrates-social-ads-with-analytics-tools)[Best accounts receivable software](https://www.g2.com/discussions/best-accounts-receivable-software)[Pros and Cons Details](https://www.g2.com/products/brandmentions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)