--- title: BrandMentions Reviews meta\_title: 'BrandMentions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 242 reviews by the users' company size, role or industry to find out how BrandMentions works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 242 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # BrandMentions Reviews & Product Details Visit Website BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions captures every mention and delivers in-depth analytics, equipping you to make confident, data-driven decisions. A powerful yet affordable media monitoring tool, BrandMentions helps you manage your online reputation, analyze marketing campaigns, track competitors, gather customer feedback, and much more—all in one smart platform. * * * Product Website BrandMentions Seller [BrandMentions](https://www.g2.com/sellers/brandmentions) Discussions [BrandMentions Community](https://www.g2.com/products/brandmentions/discuss) Languages Supported Afrikaans, Arabic, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Turkish, Chinese (Traditional) Solution Type Best-of-Breed Overview by Razvan Gavrilas Show More ## Pricing Pricing provided by BrandMentions. ### STARTER $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brandmentions/pricing) ## BrandMentions Integrations (2) What do users say about integrations? Verified by BrandMentions [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Matthew W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew W.") MW Matthew W. Chief Marketing Officer Defense & Space Mid-Market (51-1000 emp.) 2/12/2026 "Real-Time Alerts and Actionable Insights That Keep Us Ahead" 5/5 What do you like best about BrandMentions? Real time alerts!! In e-comm, a bad review on a forum can tank your sales in a day. BrandMentions lets us respond quickly and offer solutions publicly, which actually looks good to other potential customers. The insights are very actionable. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? It would be nice if it integrated directly with my helpdesk software, but the email alerts work for now. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Finding unlinked mentions. We find blogs talking about us without linking, and we reach out to get those SEO backlinks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Minna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Minna M.") MM Minna M. Business Director, Digital Marketing & Analytics Marketing and Advertising Small-Business (50 or fewer emp.) 1/28/2026 "Advanced brand monitoring for the data-obsessed" 5/5 What do you like best about BrandMentions? The API and the clear analytics, I love been able to see the reach of a mention . It's not just about who said something, but how many people saw it. The platform is effortless to set-up and the data is clean enough for my growth models. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? They are adding a lot of features and sometimes I want to keep up to all of them but I can't Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It helps us identify which marketing channels are actually generating ''noise'' versus which one are just dead air. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MK Marwa K. Technical Support Specialist Information Technology and Services Mid-Market (51-1000 emp.) 12/9/2025 "Effortless Workflow and Lightning-Fast Navigation" 5/5 What do you like best about BrandMentions? The layout just makes sense. I jump from alerts to full mention details without clicking through a bunch of screens. Daily checks are quick because everything loads fast and the workflow feels natural. Keeps me moving through my tasks without getting stuck. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Pulling large historical exports takes a while, especially for multi-year data. It slows things down when I need everything compiled for quarterly reports. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? I don't have to bounce between different tools anymore for tracking. Everything's in one place, so I'm not wasting time on manual checks across multiple platforms. The steady flow of new mentions helps me stay on top of things and respond faster when it matters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chelsea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea S.") CS Chelsea S. Digital Marketing Manager Marketing and Advertising Mid-Market (51-1000 emp.) 9/18/2025 "Only Source of Truth for Our Brand’s Digital Health" 5/5 What do you like best about BrandMentions? BrandMentions won us over with their fantastic features. It identifies mentions from locations that our old toolkit, which consists of Google Alerts and native platform notifications, completely missed, such as forums, blogs, and even podcasts. The system can correctly identify sentiment and it will not need to be checked continuously by a person. Integration into our existing workflow was seamless. The daily digest that automatically fills a channel on Microsoft Teams keeps the whole team informed without inbox clutter. The one-click exports to Google Slides have cut my reporting time by 50%. Being able to monitor not only your brand but also the campaigns of competitors as well as the keywords your industry is targeting, all in one dashboard, has greatly improved efficiency. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The price is an investment, especially for an agency that might need to run several client brands. Second, we will see that the historical depth is not deep on the cheaper plan. I have noticed that the sentiment analysis is quite accurate. However, it does misinterpret sarcasm or a certain niche industry’s jargon once in a while. This requires a quick manual review, especially in case of critical reports. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It Inferred the ROI of a PR blast or a social campaign (formerly known as BrandMentions) manually. Now, we can see that the spikes in brand mentions and positive sentiment are from our campaigns. After we announced our product, we saw it get mentioned in over 1,200 places and we were able to show that to leadership. Our reputation management is the primary use of it. Not too long ago, we discovered a fairly insignificant complaint from one of the customers on a review site that was starting to gain some traction. As we got to know of it on time, our customer service team managed to contain the issue before it escalated. Therefore, it turned into a positive case study instead. Every marketing leader that needs to quantify value and protect brand equity needs this tool. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-11696931/official_response/edit) We really appreciate you taking the time to share such a detailed perspective. thank you for trusting BrandMentions to be your “source of truth.” 💙 Current UserValidated ReviewerSource: Organic Review from User Profile ![Sophia L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophia L.") SL Sophia L. IT Manager Food & Beverages Mid-Market (51-1000 emp.) 9/17/2025 "Security Powerhouse for Monitoring and Reputation from the IT Stack" 5/5 What do you like best about BrandMentions? On the IT side of things, BrandMentions is strong in terms of security and administrative authority. Rolling out SSO to our marketing team was a breeze and granular user roles make controlling data access easy. API is well documented and allowed my team to build a custom integration with our SIEM relatively easy given the specific needs of our security policy. Pros This tool - its reliability is the top. We now have had zero seconds of downtime, and the data pipeline is solid. It integrates seamlessly with our current ecosystem, and I don’t have to get my team to install or maintain it locally (web-based interface). When we did have initial questions about our API, their support team were also understanding of our needs as developers and gave us clear, technical answers that got everything sorted. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The first time the data processing runs and we pull historical data as part of account setup it places a fairly large demand on our network bandwidth for several hours, which honestly I'm not sure we'd adequately planned for. The model per-user can become costly if you have a big team as it is one of our biggest items in the SaaS budget. Though the dashboard is robust, some of the very detailed options for layer filtering was a bit more complicated and our marketing team had to reach out to us on how to do that in the beginning. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? We bought BrandMentions for security reasons: to keep an eye out for when our data gets leaked, credentials stolen and phishing sites created using our brand name. It is proving invaluable: It alone has already flagged three potential security issues within the first two months that we, otherwise, would have learned about too late. By the way, beyond security, we have made this a crucial part for our IT governance overall. We rely on sentiment scores and mention volume to estimate the effect of system outages or updates. If, for example, there’s an ERP glitch at our system, we can see the sort of instantaneous response on social media and (we can) begin to measure what the real business impact is from that- data points I never would have had before to create those reports going up to leadership. It isn’t just a marketing tool, it’s another valuable ear to the ground for the whole IT department; one that enables us to defend our brand's technical reputation before anything gets out of hand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Edith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edith M.") EM Edith M. Project Manager Shipbuilding Enterprise (\> 1000 emp.) 2/11/2026 "Truly User-Friendly UI with Robust Reporting for the Price" 4/5 What do you like best about BrandMentions? The user-friendly interface is actually user-friendly, not just "marketing-speak" friendly. It's rare to find a tool that balances deep data with a UI that doesn't give you a headache. The report generation is also very robust for the price point. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I would love if they added a mobile app as well although understand that for this level of data is complicated. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Helps my clients understand that PR isn't just "luck", it's about monitoring and responding to conversations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![STEPHEN J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STEPHEN J.") SJ STEPHEN J. Procurement Enterprise (\> 1000 emp.) 12/10/2025 "Instant Brand Alerts and Insightful Competitor Tracking" 5/5 What do you like best about BrandMentions? I enjoy how BrandMentions provides instant alerts for any significant mention of our brand. The dashboard is straightforward, and the AI sentiment analysis quickly highlights mentions that need immediate attention. Competitor tracking is also helpful, giving me insight into their activities and allowing me to adjust my strategies accordingly. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Setting up multiple alerts can take a bit of trial and error, and tuning notifications to avoid less important mentions sometimes requires patience. Tracking international mentions occasionally needs extra adjustments. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions saves me hours that I previously spent manually monitoring mentions. It helps me spot potential issues early, understand competitor strategies, and make informed decisions faster and more confidently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aderike I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aderike I.") AI Aderike I. 1/2/2026 "BrandMentions Transformed Our Brand Monitoring" 5/5 What do you like best about BrandMentions? What stands out most is the clarity of the insights provided. Mentions are categorized by sentiment, source, and relevance, which makes analysis much more efficient. Instead of sorting through raw data, our team can quickly understand public perception and extract meaningful insights that directly inform campaign decisions and client recommendations. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Some advanced filtering options can feel overwhelming, especially for new users. While the platform is powerful, a more guided onboarding experience or contextual tips within the dashboards could help unlock the full value more quickly. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Prior to using BrandMentions, our monitoring efforts were fragmented and reactive. We depended on manual searches and basic alerts, which often caused delays in identifying important conversations. BrandMentions solved this by centralizing all mentions into one real-time dashboard, enabling faster reactions, better campaign tracking, and more confident reputation management. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12169959/official_response/edit) Thanks for sharing your experience and for using BrandMentions on a daily basis! Validated ReviewerSource: Organic ![Evan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan R.") ER Evan R. Digital Marketing Executive Marketing and Advertising Small-Business (50 or fewer emp.) 9/15/2025 "Vital for Keeping a Beat on Competitors and Trends" 5/5 What do you like best about BrandMentions? We also heavily use BrandMentions for competitive analysis and monitorling social. The power of monitoring your competitors’ mentions can uncover their PR plays, campaign launches and even customer pain points they’re overlooking. The feature set for this is deep, and the ease of use makes this a staple in my strategic planning process. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I do come across duplicate references by the same author sometimes and would like to clean them up quickly before I export my data and upload into pptx. It’s a small peeve, but one for improvement. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions is our early-warning system. We noticed a key competitor having an outage because we saw a significant uptick in people saying negative things about that competitor. That gave us an excuse to halt a scheduled campaign, because we didn’t want to be seen as opportunistic. In addition, by paying close attention to what's happening in their industry today, we've been able to pinpoint content gaps and emerging subjects that have directly shaped our HubSpot content strategy. It’s not just any mention tracker, it’s crucial strategic intelligence gathering for any astute marketing manager. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Shilpi T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpi T.") ST Shilpi T. Chief Manager(Corporate Communications) Oil & Energy Enterprise (\> 1000 emp.) 1/24/2026 "the best investments we’ve made for our digital presence" 5/5 What do you like best about BrandMentions? BrandMentions is easily one of the best investments we’ve made for our digital presence this year. It picks up mentions that other 'big name' tools completely missed, especially on smaller blogs and forums. Setup took me about five minutes, and the reports are presentation-ready without me having to tweak them. If you care about your online reputation, it’s a no-brainer. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Not much to add here at themoment, maybe more advanced filters, altough they are like 20 already Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It gaves us efficiency and peace of mind. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ## Pricing Options Pricing provided by BrandMentions. ### STARTER $99.00 Per Month ### PRO $299.00 Per Month ### EXPERT $499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brandmentions/pricing) BrandMentions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37138d85538b615eebc2c1aac099c3a7/brand24.png "Product Avatar Image") Brand24 4.6/5(356) [ Compare Now ](https://www.g2.com/compare/brand24-vs-brandmentions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67d16b6713159d6187f0723789329baa/awario.png "Product Avatar Image") Awario 3.9/5(48) [ Compare Now ](https://www.g2.com/compare/awario-vs-brandmentions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0090f8871d311f7131f8422172f4eaa2/mention.png "Product Avatar Image") Mention 4.3/5(442) [ Compare Now ](https://www.g2.com/compare/brandmentions-vs-mention) ##### ##### BrandMentions Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications Agentic AI - Social Media Listening Tools Autonomous Task Execution Cross-system Integration Adaptive Learning [ View More Features ](https://www.g2.com/products/brandmentions/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Brand24](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brand24") Brand24 4.6/5(356) ](https://www.g2.com/products/brand24/reviews) [ ![Mention](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mention") Mention 4.3/5(442) ](https://www.g2.com/products/mention/reviews) [ View All Alternatives ](https://www.g2.com/products/brandmentions/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence) ##### Explore More [How does web client acceleration benefit geographically distributed global user bases?](https://www.g2.com/discussions/how-does-web-client-acceleration-benefit-geographically-distributed-global-user-bases)[Which virtual desktop infrastructure (VDI) tools support integration with existing workflows without extensive customization?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-tools-support-integration-with-existing-workflows-without-extensive-customization)[Best sales performance management apps for startups](https://www.g2.com/discussions/best-sales-performance-management-apps-for-startups) [What platform integrates social ads with analytics tools?](https://www.g2.com/discussions/what-platform-integrates-social-ads-with-analytics-tools)[Best accounts receivable software](https://www.g2.com/discussions/best-accounts-receivable-software)[Pros and Cons Details](https://www.g2.com/products/brandmentions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)