Branch offers a free trial for evaluation, but its paid tiers, Performance Pro and Engagement Pro, require contacting the vendor for custom pricing. G2 reviewers note that Branch previously offered a free plan, but changes to the pricing model, including a shift to monthly active user-based billing, pushed many small businesses onto paid tiers. Branch's paid plans unlock advanced features like household and CTV ads measurement, fraud protection, cohort reporting, SEO app attribution, CDP data imports, and ad partner integrations. G2 users on free or lower-access plans report limited support responsiveness, while paid customers frequently highlight dedicated account managers and proactive technical assistance as key differentiators.