# Who is Bolstra intended for? Bolstra is intended for B2B companies who want to retain and grow customer revenue and are seeking ways to deliver a superior customer experience. ##### Post Metadata - Net upvotes: 1

# How is Bolstra licensed? The Bolstra solution includes platform software and implementation services delivered as a subscription service. We offer user-based licensing and optional Assurance Services packages. ##### Post Metadata - Net upvotes: 1

# Can Bolstra be enhanced and customized to integrate with other tools we currently use? Bolstra’s open architecture allows functionality to be configured, extended and integrated with other products in your environment. ##### Post Metadata - Net upvotes: 1

# What is Bolstra’s stance on GDPR? The General Data Protection Regulation is effective starting May 2018 (GDPR). The GDPR aims to strengthen the security and protection of personal data in the EU and will replace the European Privacy Directive and national legislations accordingly. Bolstra welcomes the arrival of the GDPR. The success of our company builds on the trust that our employees, customers and other stakeholders have in our ability to deliver the highest quality product and services. This includes our ability to apply a high level of data protection and security in relation to personal data that our employees, customers and third parties entrust to us. Bolstra considers it not just its duty to understand and comply with national and international data protection regulations, but also to do this by applying the same standards, processes and procedures throughout our Bolstra footprint. This allows us to deliver the transparency, predictability and consistency that our stakeholders expect from us. ##### Post Metadata - Net upvotes: 1

# What differentiates Bolstra from other competitors such as Gainsight, Totango and ClientSuccess? - Rich user experience using Kanban visualization to optimize work management - Agile Work Management principles that are centered around managing customer lifecycle journeys and associated engagements and activities -Workflow Process Automation allowing best practices for cross-functional collaboration - Time-to-value is typically achieved within 8-weeks - Intuitive user interface lends to quick adoption ##### Post Metadata - Net upvotes: 1