Top 10 Footprints Service Desk Alternatives & Competitors

Top 10 Alternatives to BMC FootPrints Recently Reviewed By G2 Community

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Jira Service Management
By Atlassian
4.3/5
(977)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to BMC FootPrints, Jira Service Management is:
Better at meeting requirements
Easier to admin
More usable
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

OpenText Service Management Automation X (SMAX)
By OpenText
4.2/5
(72)
Product Description
OpenText™ SMAX is a SaaS-based solution that delivers a smart approach to IT and enterprise service management with built-in analytics, codeless configurations, and private generative AI chatbots.
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Reviewers say compared to BMC FootPrints, OpenText Service Management Automation X (SMAX) is:
Better at meeting requirements
More usable
Easier to admin
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

CA Service Desk Manager
By Broadcom
4.2/5
(20)
Product Description
Clarity SM from CA Technologies enables you to deliver consistent IT service support. Automate interactive support, self-service and advanced root cause analysis with Service Desk Manager from CA Technologies.
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Reviewers say compared to BMC FootPrints, CA Service Desk Manager is:
More usable
More expensive
Easier to admin
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

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Freshservice
By Freshworks
4.6/5
(1,335)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to BMC FootPrints, Freshservice is:
Easier to admin
More usable
Easier to set up
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(778)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to BMC FootPrints, SolarWinds Service Desk is:
Easier to admin
More usable
Easier to set up
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

EasyVista Service Manager
By EasyVista
4/5
(101)
Product Description
EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.
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Reviewers say compared to BMC FootPrints, EasyVista Service Manager is:
Easier to admin
Better at meeting requirements
Easier to set up
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

Spiceworks Cloud Help Desk
By Ziff Davis
4.3/5
(311)
Product Description
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
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Reviewers say compared to BMC FootPrints, Spiceworks Cloud Help Desk is:
Easier to admin
Easier to set up
More usable
Categories in common with Footprints Service Desk:
Service Desk

ManageEngine ServiceDesk Plus
By Zoho
4.2/5
(249)
Product Description
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
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Reviewers say compared to BMC FootPrints, ManageEngine ServiceDesk Plus is:
Easier to admin
More usable
Easier to set up
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk

ServiceNow IT Service Management
By ServiceNow
4.5/5
(1,863)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to BMC FootPrints, ServiceNow IT Service Management is:
Easier to admin
More usable
Better at meeting requirements
Categories in common with Footprints Service Desk:
IT Service Management (ITSM) Tools
Service Desk