# Top 10 BMC FootPrints Alternatives & Competitors
**Average Rating:** 3.5/5
**Total Number of Reviews:** 57
The IT Service Management Tools solutions below are the most common alternatives that users and reviewers compare with BMC FootPrints. IT Service Management Tools is a widely used technology, and many people are seeking popular, top rated software solutions with performance logging and policy dictation. Other important factors to consider when researching alternatives to BMC FootPrints include reporting and features. The best overall BMC FootPrints alternative is Jira Service Management. Other similar apps like BMC FootPrints are OpenText Service Management Automation X (SMAX), CA Service Desk Manager, SysAid, and Freshservice. BMC FootPrints alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Help Desk Software](https://www.g2.com/categories/help-desk).


## Best Paid & Free Alternatives to BMC FootPrints
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [OpenText Service Management Automation X (SMAX)](https://www.g2.com/products/opentext-service-management-automation-x-smax/reviews)
  - [CA Service Desk Manager](https://www.g2.com/products/ca-service-desk-manager/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [EasyVista Service Manager](https://www.g2.com/products/easyvista-service-manager/reviews)
  - [Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## Top 10 Alternatives to BMC FootPrints Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how BMC FootPrints stacks up to the competition, check reviews from current & previous users in industries like Higher Education, Hospital & Health Care, and Legal Services, and find the best product for your business.


  ### 1. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 987
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to BMC FootPrints, Jira Service Management is:
- Better at meeting requirements
- Easier to admin
- More usable
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs Jira Service Management](https://www.g2.com/compare/bmc-footprints-vs-jira-service-management)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/jira-service-management-vs-opentext-service-management-automation-x-smax)
- [Jira Service Management vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-jira-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [Jira Service Management vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-jira-service-management)
- [Jira Service Management vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/jira-service-management-vs-spiceworks-cloud-help-desk)
- [Jira Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)

  ### 2. [OpenText Service Management Automation X (SMAX)](https://www.g2.com/products/opentext-service-management-automation-x-smax/reviews)
By OpenText
**Average Rating:** 4.2/5
**Total Reviews:** 72
OpenText™ SMAX is a SaaS-based solution that delivers a smart approach to IT and enterprise service management with built-in analytics, codeless configurations, and private generative AI chatbots.


Reviewers say compared to BMC FootPrints, OpenText Service Management Automation X (SMAX) is:
- Better at meeting requirements
- More usable
- Easier to admin
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/bmc-footprints-vs-opentext-service-management-automation-x-smax)
**Compare OpenText Service Management Automation X (SMAX) with other alternatives:**
- [OpenText Service Management Automation X (SMAX) vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-opentext-service-management-automation-x-smax)
- [OpenText Service Management Automation X (SMAX) vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-opentext-service-management-automation-x-smax)
- [OpenText Service Management Automation X (SMAX) vs SysAid](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-sysaid)
- [OpenText Service Management Automation X (SMAX) vs Freshservice](https://www.g2.com/compare/freshservice-vs-opentext-service-management-automation-x-smax)
- [OpenText Service Management Automation X (SMAX) vs SolarWinds Service Desk](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-solarwinds-service-desk)
- [OpenText Service Management Automation X (SMAX) vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-opentext-service-management-automation-x-smax)
- [OpenText Service Management Automation X (SMAX) vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-spiceworks-cloud-help-desk)
- [OpenText Service Management Automation X (SMAX) vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-opentext-service-management-automation-x-smax)
- [OpenText Service Management Automation X (SMAX) vs ServiceNow IT Service Management](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-servicenow-it-service-management)

  ### 3. [CA Service Desk Manager](https://www.g2.com/products/ca-service-desk-manager/reviews)
By Broadcom
**Average Rating:** 4.2/5
**Total Reviews:** 20
Clarity SM from CA Technologies enables you to deliver consistent IT service support. Automate interactive support, self-service and advanced root cause analysis with Service Desk Manager from CA Technologies.


Reviewers say compared to BMC FootPrints, CA Service Desk Manager is:
- More usable
- More expensive
- Easier to admin
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs CA Service Desk Manager](https://www.g2.com/compare/bmc-footprints-vs-ca-service-desk-manager)
**Compare CA Service Desk Manager with other alternatives:**
- [CA Service Desk Manager vs Jira Service Management](https://www.g2.com/compare/ca-service-desk-manager-vs-jira-service-management)
- [CA Service Desk Manager vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/ca-service-desk-manager-vs-opentext-service-management-automation-x-smax)
- [CA Service Desk Manager vs SysAid](https://www.g2.com/compare/ca-service-desk-manager-vs-sysaid)
- [CA Service Desk Manager vs Freshservice](https://www.g2.com/compare/ca-service-desk-manager-vs-freshservice)
- [CA Service Desk Manager vs SolarWinds Service Desk](https://www.g2.com/compare/ca-service-desk-manager-vs-solarwinds-service-desk)
- [CA Service Desk Manager vs EasyVista Service Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-easyvista-service-manager)
- [CA Service Desk Manager vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/ca-service-desk-manager-vs-spiceworks-cloud-help-desk)
- [CA Service Desk Manager vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/ca-service-desk-manager-vs-manageengine-servicedesk-plus)
- [CA Service Desk Manager vs ServiceNow IT Service Management](https://www.g2.com/compare/ca-service-desk-manager-vs-servicenow-it-service-management)

  ### 4. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 749
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Reviewers say compared to BMC FootPrints, SysAid is:
- Easier to admin
- More usable
- Easier to set up
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs SysAid](https://www.g2.com/compare/bmc-footprints-vs-sysaid)
**Compare SysAid with other alternatives:**
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-sysaid)
- [SysAid vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-sysaid)
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SysAid vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-sysaid)
- [SysAid vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/spiceworks-cloud-help-desk-vs-sysaid)
- [SysAid vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)

  ### 5. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,336
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to BMC FootPrints, Freshservice is:
- Easier to admin
- More usable
- Easier to set up
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs Freshservice](https://www.g2.com/compare/bmc-footprints-vs-freshservice)
**Compare Freshservice with other alternatives:**
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/freshservice-vs-opentext-service-management-automation-x-smax)
- [Freshservice vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-freshservice)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-freshservice)
- [Freshservice vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/freshservice-vs-spiceworks-cloud-help-desk)
- [Freshservice vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)

  ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 783
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Reviewers say compared to BMC FootPrints, SolarWinds Service Desk is:
- Easier to admin
- More usable
- Easier to set up
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs SolarWinds Service Desk](https://www.g2.com/compare/bmc-footprints-vs-solarwinds-service-desk)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-spiceworks-cloud-help-desk)
- [SolarWinds Service Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)

  ### 7. [EasyVista Service Manager](https://www.g2.com/products/easyvista-service-manager/reviews)
By EasyVista
**Average Rating:** 4.0/5
**Total Reviews:** 102
EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.


Reviewers say compared to BMC FootPrints, EasyVista Service Manager is:
- Easier to admin
- Better at meeting requirements
- Easier to set up
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs EasyVista Service Manager](https://www.g2.com/compare/bmc-footprints-vs-easyvista-service-manager)
**Compare EasyVista Service Manager with other alternatives:**
- [EasyVista Service Manager vs Jira Service Management](https://www.g2.com/compare/easyvista-service-manager-vs-jira-service-management)
- [EasyVista Service Manager vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/easyvista-service-manager-vs-opentext-service-management-automation-x-smax)
- [EasyVista Service Manager vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-easyvista-service-manager)
- [EasyVista Service Manager vs SysAid](https://www.g2.com/compare/easyvista-service-manager-vs-sysaid)
- [EasyVista Service Manager vs Freshservice](https://www.g2.com/compare/easyvista-service-manager-vs-freshservice)
- [EasyVista Service Manager vs SolarWinds Service Desk](https://www.g2.com/compare/easyvista-service-manager-vs-solarwinds-service-desk)
- [EasyVista Service Manager vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/easyvista-service-manager-vs-spiceworks-cloud-help-desk)
- [EasyVista Service Manager vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/easyvista-service-manager-vs-manageengine-servicedesk-plus)
- [EasyVista Service Manager vs ServiceNow IT Service Management](https://www.g2.com/compare/easyvista-service-manager-vs-servicenow-it-service-management)

  ### 8. [Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews)
By Ziff Davis
**Average Rating:** 4.3/5
**Total Reviews:** 311
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!


Reviewers say compared to BMC FootPrints, Spiceworks Cloud Help Desk is:
- Easier to admin
- Easier to set up
- More usable
Categories in common with BMC FootPrints: [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/bmc-footprints-vs-spiceworks-cloud-help-desk)
**Compare Spiceworks Cloud Help Desk with other alternatives:**
- [Spiceworks Cloud Help Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs SysAid](https://www.g2.com/compare/spiceworks-cloud-help-desk-vs-sysaid)
- [Spiceworks Cloud Help Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-spiceworks-cloud-help-desk)
- [Spiceworks Cloud Help Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-spiceworks-cloud-help-desk)

  ### 9. [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
By Zoho
**Average Rating:** 4.2/5
**Total Reviews:** 249
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.


Reviewers say compared to BMC FootPrints, ManageEngine ServiceDesk Plus is:
- Easier to admin
- More usable
- Easier to set up
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/bmc-footprints-vs-manageengine-servicedesk-plus)
**Compare ManageEngine ServiceDesk Plus with other alternatives:**
- [ManageEngine ServiceDesk Plus vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-opentext-service-management-automation-x-smax)
- [ManageEngine ServiceDesk Plus vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SysAid](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [ManageEngine ServiceDesk Plus vs Freshservice](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SolarWinds Service Desk](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [ManageEngine ServiceDesk Plus vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-spiceworks-cloud-help-desk)
- [ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)

  ### 10. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,881
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Reviewers say compared to BMC FootPrints, ServiceNow IT Service Management is:
- Easier to admin
- More usable
- Better at meeting requirements
Categories in common with BMC FootPrints: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [BMC FootPrints vs ServiceNow IT Service Management](https://www.g2.com/compare/bmc-footprints-vs-servicenow-it-service-management)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs CA Service Desk Manager](https://www.g2.com/compare/ca-service-desk-manager-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [ServiceNow IT Service Management vs EasyVista Service Manager](https://www.g2.com/compare/easyvista-service-manager-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Spiceworks Cloud Help Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-spiceworks-cloud-help-desk)
- [ServiceNow IT Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)


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