Bitnamic GmbH is a specialist in digital (AR) software solutions for location-independent service and employee training. With "bitnamic CONNECT", the company offers three versatile hubs - Visual Support (Remote Maintenance), Documentation HUB and Academy - in one product to speed up service processes, save costs and effectively counteract the shortage of qualified staff. Companies in various industries (e.g. aero, automotive, food & beverage, agriculture, manufacturing, pharmaceuticals, packaging) benefit from service optimization, employee qualification & digital transformation. MULTIPLE SERVICE NEEDS. ONE EFFICIENT SOFTWARE. "bitnamic CONNECT - Documentation HUB" Provide fast and easy access to digital knowledge for employees and customers, about machines and systems. Manuals, documentation, digital work instructions also per QR-code / NFC-tag and informations on service pages. "bitnamic CONNECT - Academy" Preparation for practical use. With the e-learning software, you can easily create efficient employee and customer training courses and build up sustainable knowledge within the company. (Learn Management System) "bitnamic CONNECT - Visual Support" Solve problems on systems and machines remotely together with experts using your preferred device via live video and augmented reality. Live chat translation (21 languages and more) , service case can be triggered directly from your existing ticket system and m any more. Bitnamic is part of a future-proof ecosystem of partners.