# bitnamic CONNECT Reviews
**Vendor:** Bitnamic  
**Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)
## About bitnamic CONNECT
Bitnamic GmbH is a specialist in digital (AR) software solutions for location-independent service and employee training. With "bitnamic CONNECT", the company offers three versatile hubs - Visual Support (Remote Maintenance), Documentation HUB and Academy - in one product to speed up service processes, save costs and effectively counteract the shortage of qualified staff. Companies in various industries (e.g. aero, automotive, food & beverage, agriculture, manufacturing, pharmaceuticals, packaging) benefit from service optimization, employee qualification & digital transformation. MULTIPLE SERVICE NEEDS. ONE EFFICIENT SOFTWARE. "bitnamic CONNECT - Documentation HUB" Provide fast and easy access to digital knowledge for employees and customers, about machines and systems. Manuals, documentation, digital work instructions also per QR-code / NFC-tag and informations on service pages. "bitnamic CONNECT - Academy" Preparation for practical use. With the e-learning software, you can easily create efficient employee and customer training courses and build up sustainable knowledge within the company. (Learn Management System) "bitnamic CONNECT - Visual Support" Solve problems on systems and machines remotely together with experts using your preferred device via live video and augmented reality. Live chat translation (21 languages and more) , service case can be triggered directly from your existing ticket system and m any more. Bitnamic is part of a future-proof ecosystem of partners.






- [View bitnamic CONNECT pricing details and edition comparison](https://www.g2.com/products/bitnamic-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+13%3A21%3A47+-0500&secure%5Bsession_id%5D=5ce30d29-749d-4b41-9c7a-9b2285bb9f02&secure%5Btoken%5D=79fc69479d4e9ea09dd57ddcb8c0266522b94daddd8274c254f9ed017b6b9b1a&format=llm_user)

## bitnamic CONNECT Features
**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Content**
- Guided content
- Content management
- AR annotations

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