--- title: BirchStreet Reviews meta\_title: 'BirchStreet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how BirchStreet works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### BirchStreet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless accounting integration** of BirchStreet, enhancing financial management efficiency and accuracy. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192099&qs=pros-and-cons#reviews) Users love the **ease of placing orders** directly through BirchStreet, streamlining operations effortlessly. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455689&qs=pros-and-cons#reviews) Users value the **efficiency** of BirchStreet, noting fast processes and effective integration with accounting solutions. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192129&qs=pros-and-cons#reviews) Users value the **seamless integrations** of BirchStreet, enhancing their efficiency with popular suppliers and back-office solutions. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192196&qs=pros-and-cons#reviews) Users value the **speed of processes** in BirchStreet, benefiting from effective integration and supplier connections. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2291545&qs=pros-and-cons#reviews) Users struggle with **confusion during product searches** , requiring exact names which complicates finding specific items. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455584&qs=pros-and-cons#reviews) Users struggle with **inadequate categorization** , as precise naming is required to locate specific products in BirchStreet. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455598&qs=pros-and-cons#reviews) Users experience **navigation issues** when searching for products, often requiring exact names for effective results. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455571&qs=pros-and-cons#reviews) Users find the **poor search functionality** frustrating, requiring exact names or listings for effective product discovery. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455578&qs=pros-and-cons#reviews) Users struggle with **poor usability** when searching for products, requiring exact names for successful results. [(1 mentions)](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455631&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BirchStreet ##### 1. Accounting Integration Users value the **seamless accounting integration** of BirchStreet, enhancing financial management efficiency and accuracy. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192099&qs=pros-and-cons#reviews) See Related User Reviews SG Samuel G. Mid-Market (51-1000 emp.) 5.0/5 "Birchstreet Procure Turbo Charged" What do you like about BirchStreet? Speed of processes within the BirchStreet Application. Punch out feature with some popular suppliers. Integration with backoffice accounting solution ##### 2. Ease of Use Users love the **ease of placing orders** directly through BirchStreet, streamlining operations effortlessly. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455689&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you like about BirchStreet? What did I like most? The fact that you can place any order your operation needs that night directly through the system, without having to contact any ##### 3. Efficiency Users value the **efficiency** of BirchStreet, noting fast processes and effective integration with accounting solutions. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192129&qs=pros-and-cons#reviews) See Related User Reviews SG Samuel G. Mid-Market (51-1000 emp.) 5.0/5 "Birchstreet Procure Turbo Charged" What do you like about BirchStreet? Speed of processes within the BirchStreet Application. Punch out feature with some popular suppliers. Integration with backoffice accounting solution ##### 4. Integrations Users value the **seamless integrations** of BirchStreet, enhancing their efficiency with popular suppliers and back-office solutions. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2192196&qs=pros-and-cons#reviews) See Related User Reviews SG Samuel G. Mid-Market (51-1000 emp.) 5.0/5 "Birchstreet Procure Turbo Charged" What do you like about BirchStreet? Speed of processes within the BirchStreet Application. Punch out feature with some popular suppliers. Integration with backoffice accounting solution ##### 5. Inventory Management Users value the **speed of processes** in BirchStreet, benefiting from effective integration and supplier connections. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2291545&qs=pros-and-cons#reviews) See Related User Reviews SG Samuel G. Mid-Market (51-1000 emp.) 5.0/5 "Birchstreet Procure Turbo Charged" What do you like about BirchStreet? Speed of processes within the BirchStreet Application. Punch out feature with some popular suppliers. Integration with backoffice accounting solution ### 5 Cons or Disadvantages of BirchStreet ##### 1. Confusion Users struggle with **confusion during product searches** , requiring exact names which complicates finding specific items. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455584&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to ##### 2. Inadequate Categorization Users struggle with **inadequate categorization** , as precise naming is required to locate specific products in BirchStreet. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455598&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to ##### 3. Navigation Issues Users experience **navigation issues** when searching for products, often requiring exact names for effective results. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455571&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to ##### 4. Poor Search Functionality Users find the **poor search functionality** frustrating, requiring exact names or listings for effective product discovery. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455578&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to ##### 5. Poor Usability Users struggle with **poor usability** when searching for products, requiring exact names for successful results. [ See 1 mentions ](https://www.g2.com/products/birchstreet/reviews?filters%5Bsentiment_snippet%5D=2455631&qs=pros-and-cons#reviews) See Related User Reviews ED Eda D. Mid-Market (51-1000 emp.) 3.5/5 "Easy Night Ordering, but Product Search Needs Smarter Matching" What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to ED Eda D. Floor manager Mid-Market (51-1000 emp.) 1/13/2026 "Easy Night Ordering, but Product Search Needs Smarter Matching" 3.5/5 What do you like best about BirchStreet? What did I like most? The fact that you can place any order your operation needs that night directly through the system, without having to contact anyone Review collected by and hosted on G2.com. What do you dislike about BirchStreet? The part I did not like, or think should be improved, is that when you are searching for a specific product for example, a liquor brand, you need to type the exact name or know how it is listed in the system. Sometimes you try typing only the first two letters, or for wine you need to know the grape variety. If you do not know the exact spelling, it can take a long time to find the correct product. You really need to know the exact name to find it Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Maybe the product search could be made easier while typing. For example, it could be supported by artificial intelligence and suggest similar or related products based on what you are trying to find Review collected by and hosted on G2.com. Show More 1/15/2026 Current UserValidated ReviewerSource: Organic ![Abhinav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinav D.") AD Abhinav D. Cluster cost controller Hospitality Mid-Market (51-1000 emp.) 3/26/2026 "Helpful and Useful for Hotel Inventory Operations" 4.5/5 What do you like best about BirchStreet? Its helpful , useful & great for hotel operations specially related to inventories Review collected by and hosted on G2.com. What do you dislike about BirchStreet? The Payment part could get better maybe else nothing specific to dislike Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Inventory shortages , Perpetual inventory management , Scanners usage & bar codes generation Review collected by and hosted on G2.com. Show More 4/29/2026 Current UserValidated ReviewerSource: Organic ![Ajeet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajeet Y.") AY Ajeet Y. CTO Banking Small-Business (50 or fewer emp.) 11/4/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Robust Inventory Management, But Needs Modern Tech Upgrade" 5/5 What do you like best about BirchStreet? Birchstreet system is the best SaaS platform for Inventory Management, end to end procurement process management. This tool is quite mature and used by world's top hotels and casinos. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? Birchstreet platform is developed on old technologies. It will be great if it can developed in top front end technologies. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? It helps vendor to manage their API Automation, ERP, Inventory and many more features.. Review collected by and hosted on G2.com. Show More 11/6/2025 Validated ReviewerIncentivizedSource: G2 invite SG Samuel G. IT Manager Mid-Market (51-1000 emp.) 9/3/2024 "Birchstreet Procure Turbo Charged" 5/5 What do you like best about BirchStreet? Speed of processes within the BirchStreet Application. Punch out feature with some popular suppliers. Integration with backoffice accounting solution. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? Key support are located in India and the difference in timezone can create a challenge. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Order, Procurement and Inventory Control Review collected by and hosted on G2.com. Show More 9/9/2025 Current UserValidated ReviewerSource: Organic TH Todd H. Enterprise (\> 1000 emp.) 11/8/2023 "Efficient & Robust!" 4/5 What do you like best about BirchStreet? Great customer service. Always responsive and efficient at handling any issues or questions that have come up. I also consider the system quite robust with a full suite of features that comprise our tailored solution. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? There really isn't anything worth noting regarding dislikes. Our implementation had a few hiccups but that was to be expected--we rarely have issues that persist. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? We often leverage the system for troubleshooting vendor issues, which is easy and efficient. It also helps greatly within our reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 12/5/2023 "Procure-To-Pay Simplified" 5/5 What do you like best about BirchStreet? The process to use the system for our clients is quick to learn and easy to use. Clients coming from other systems are always happy with the results. I do pester their suport team and they always provide responses quickly. The system is extremly reliable with very, very limited down time. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? While it is web based, it does not allow for multiple windows open at the same time. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Visibility into our clients spend helps us control their costs on an ongoing basis, not just when they provide us a report. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 12/7/2023 "Nimble P2P solution partner with solid account management professionals and in-house support team." 5/5 What do you like best about BirchStreet? Having a full procure to pay solution with a single partner that provides line item detail for compliance reporting, spend managment, as well as purchasing and AP process controls. Having a solution that gives the approvers visibility into the impact of an order to their forecast and budget is key to controling expenses. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? Enhancement roll out schedule could be a little quicker but appreciate the time Reactornet takes to make sure other processes don't break. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Streamlined procure to pay Spend control Process standardization and control Spend/Vendor Data and analytics Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 9/22/2023 "Efficient System" 4/5 What do you like best about BirchStreet? Great customer service. Fast and efficient support. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? A bit of a learning curve for suppliers, as we are not trained on the system, however, the customer service team is quick to assist. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? It streamlines the payment process. Review collected by and hosted on G2.com. Show More Response from Anthony Kylitis of BirchStreet [Editedit](https://www.g2.com/survey_responses/birchstreet-review-8649466/official_response/edit) Thank you so much for your EPRO review submission. Your feedback is extremely valuable. We thank you for recognizing our support team's efforts and we will continue to strive to do our best in bringing you exceptional service in the future. Regarding your comments on Supplier training, I'm very happy you brought that up. As we begin our efforts in creating a new training platform, we will make it a priority to include a Supplier training section. We recognize how vital supplier interaction is to the Procure-to-Pay process so we want to make sure to get that right. In the meantime, if you would like to setup a training session with one of our support specialist, please send a request to our support team and we'll get that setup for you. On a final note, EPRO is known as a full Procure-to-Pay suite. If you are willing and if wouldn't mind, we kindly ask if you would update your review to include the Procure-to-Pay category. Thank you in advance for considering this request. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") EH Verified User in Hospitality Mid-Market (51-1000 emp.) 11/21/2022 "ReactorNet is a user friendly platform that goes the extra mile with its US based service team." 5/5 What do you like best about BirchStreet? ReactorNet combines excellent user-friendly technology with great service. Being able to load all vendors on their platform and create an approval process for buyers at a facility is a trend we are going to continue to see in hospitality, and ReactorNet stands out among its peers. Review collected by and hosted on G2.com. What do you dislike about BirchStreet? There is nothing to note that I dislike about the platform. Integration of any technology takes time, and resources, but the ReactorNet team makes it as easy as possible. Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? ReactorNet is solving the problem of purchasers at a property going rouge and buying from vendors that might be outside of the preferred vendors of the facility. When properties do this, they are potentially missing out on vendor agreed-upon pricing, and potential money back through purchase incentives or rebates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SG Steve G. Supply Chain Manager Mid-Market (51-1000 emp.) 11/25/2022 "Really great support and understanding" 4.5/5 What do you like best about BirchStreet? Team are great, turn around time on requests is fast and issue resolved well Review collected by and hosted on G2.com. What do you dislike about BirchStreet? Only challenge has been the time difference between the UK & USA Review collected by and hosted on G2.com. What problems is BirchStreet solving and how is that benefiting you? Inventory management and business reporting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![SAP Ariba](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Ariba") SAP Ariba 4.1/5(792) ](https://www.g2.com/products/sap-ariba/reviews) [ ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity") Paylocity 4.4/5(6,153) ](https://www.g2.com/products/paylocity/reviews) [ ![Stampli](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stampli") Stampli 4.6/5(1,974) ](https://www.g2.com/products/stampli/reviews) [ View All Alternatives ](https://www.g2.com/products/birchstreet/competitors/alternatives) ##### Categories on G2 [AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Procure to Pay](https://www.g2.com/categories/procure-to-pay) [AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Procure to Pay](https://www.g2.com/categories/procure-to-pay)[Purchasing](https://www.g2.com/categories/purchasing-software)[Budgeting and Forecasting](https://www.g2.com/categories/budgeting-and-forecasting)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top AI video creation tools for ad campaigns](https://www.g2.com/discussions/which-top-ai-video-creation-tools-can-be-used-to-create-ad-campaigns)[Best IAM software for securing remote workforces](https://www.g2.com/discussions/identity-and-access-management-iam-best-identity-management-tool-with-multi-factor-authentication-which-ones-lead-in-2025)[What brand protection platforms are worth using for a consumer goods company that sells on multiple international marketplaces and needs one tool to cover them all?](https://www.g2.com/discussions/what-brand-protection-platforms-are-worth-using-for-a-consumer-goods-company-that-sells-on-multiple-international-marketplaces-and-needs-one-tool-to-cover-them-all) [Which newsroom management systems provide role-based access controls and audit trails for media relations?](https://www.g2.com/discussions/which-newsroom-management-systems-provide-role-based-access-controls-and-audit-trails-for-media-relations)[What are the best solutions for encrypted internal communications?](https://www.g2.com/discussions/what-are-the-best-solutions-for-encrypted-internal-communications)[Pros and Cons Details](https://www.g2.com/products/birchstreet/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)