--- title: BILL AP/AR Reviews meta_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1809 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1809 scale: '5' date_modified: '2026-07-17' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # BILL AP/AR Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,809 ## About BILL AP/AR BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ## BILL AP/AR Pros & Cons **What users like:** - Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. (1018 reviews) - Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. (434 reviews) - Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. (340 reviews) - Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. (325 reviews) - Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. (305 reviews) - Users appreciate the **simplicity and ease of use** of BILL AP/AR, notably for its efficient invoice processing. (280 reviews) - Users value the **efficiency** of BILL AP/AR, as it streamlines workflows and simplifies payment processes significantly. (279 reviews) - Users appreciate the **seamless integration** with QuickBooks and other tools, enhancing AP/AR management efficiency. (248 reviews) - Users value the **seamless integration with Quickbooks** , enhancing efficiency in managing Accounts Payable and Receivable. (237 reviews) - QuickBooks Integration (222 reviews) **What users dislike:** - Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. (251 reviews) - Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. (206 reviews) - Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. (177 reviews) - Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. (173 reviews) - Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. (164 reviews) - Users experience **technical issues** with invoice dates and syncing glitches, leading to occasional manual adjustments. (152 reviews) - Delays (143 reviews) - Users find the **vendor management automation lacking** , especially with multiple locations and varied coding complexities. (139 reviews) - High Fees (113 reviews) - Syncing Issues (105 reviews) ## BILL AP/AR Reviews ### 1. Bill.com - great solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi M. | VP of Finance & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Super easy to use, little to no glitches, fast responding CS team **What do you dislike about BILL AP/AR?** Have had 1 glitch in the last 3 years, where every time I logged in, I had to forget password. The CS team didn't really have a solution for me for weeks, until they finally fixed it. **What problems is BILL AP/AR solving and how is that benefiting you?** Invoice management and handling 90% of our invoice AP. The remaining amount is usually financed through another tool. **Official Response from Jenn J:** > Thank you, Ravi, for your outstanding review of BILL! We are thrilled that you find our software easy to use, with very few glitches and a customer support team that responds quickly when needed. We apologize for the time it took to resolve your login issue, but we are happy that it was ultimately fixed. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 2. BILL makes AP seamless. **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie H. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about BILL AP/AR?** I like that I can add multiple users and see a history of payment. **What do you dislike about BILL AP/AR?** I wish I could pull more details in at the main screen level **What problems is BILL AP/AR solving and how is that benefiting you?** BILL is solving all my AP issues. I can quickly manage and plan my payables, and get the invoice information needed for my teams. **Official Response from Jenn J:** > Jamie, we appreciate your five-star review of BILL! We are so pleased that you like being able to add multiple users and that you can see the history of payments made. We appreciate your interest in having more details available on the overview page of your account, and we’ve shared your feedback with our team for consideration. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 3. Easy to Use and Widely Adopted by Vendors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** Easy to use and a lot of vendors use it. **What do you dislike about BILL AP/AR?** It does not sync well with Sage Intacct owner defined fields. We need to hand enter project codes and department which is more work that we want to do. **What problems is BILL AP/AR solving and how is that benefiting you?** None so far ### 4. Awesome Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Keema F. | Administrative Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I love that BILL allows us to send directly to our bill account from our email and also has Ai assist to automatically enter bills for review. This helps make our entering process easier. **What do you dislike about BILL AP/AR?** There is not much I can say I dislike about this platform. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL helps us keep track of our outstanding bills and also to track BILLs that have been paid. **Official Response from Jenn J:** > Keema, thank you for your five-star review of BILL! We are so happy that you love how our software allows you to send emails directly to your BILL account, with our AI assist automatically entering bills for review, making the entry process easier. Customer feedback fuels our passion, as we cherish the insights that illuminate what truly resonates with our customers. ### 5. Good for getting started **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about BILL AP/AR?** It's simple to use, making it easy to get set up quickly. For a business that is just starting out, this helps you get up and running without any hassle. **What do you dislike about BILL AP/AR?** The product is missing more advanced features, such as usage-based billing. It struggles to manage complex billing scenarios effectively. Additionally, integrating it with other systems feels cumbersome and demands frequent, hands-on maintenance. **What problems is BILL AP/AR solving and how is that benefiting you?** Billing. We use it as our main AR system. **Official Response from Jenn J:** > Thank you for your valuable feedback on BILL. We're glad you found our software easy to set up and use. We apologize for the trouble you had with our software managing complex billing scenarios, and that the integration with other systems has felt cumbersome, needing frequent, hands-on maintenance. Thank you for your valuable suggestions regarding the need for enhanced features. We invite you to keep reaching out with any feedback you might have, as we are constantly striving to improve your experience with our software. ### 6. Bill saves time on so many different levels. **Rating:** 5.0/5.0 stars **Reviewed by:** Cristino A. | Senior Grant Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Bill saves us a lot of time. Data entry, review, approval, making changes, etc., are all streamlined within Bill. **What do you dislike about BILL AP/AR?** Sometimes, when I change a grant code, it doesn't take. I'm not sure why, but I then need to go back in and change it again. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill links directly to Sage Intacct. This allows me to go directly to a bill with minimum fuss. **Official Response from Jenn J:** > Cristino, we appreciate your five-star review of BILL! simplifies your workflow by streamlining data entry, reviews, approvals, and necessary adjustments. Everything is efficiently organized within the BILL platform, saving you valuable time. Our apologies for the trouble you’ve experienced while trying to change the grant code. We understand that having to make the change a second time due to it not being applied properly can be frustrating. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 7. Mytake on Bill.com **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki O. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** It saves time and is convenient. They have excellent customer service and you actually have a phone number that you can talk to a live expert **What do you dislike about BILL AP/AR?** I haven't found much, sometimes I have sync issues. Also I wish that it would upload invoices to quickbooks when it syncs over but I have to manually add it **What problems is BILL AP/AR solving and how is that benefiting you?** Its all in one location **Official Response from Jenn J:** > Thank you, Nikki, for your incredible review of our software! We're really pleased that BILL is so easy to use and has helped you save time. Additionally, the customer support has been outstanding, and you appreciate the option to speak with a live expert whenever needed. We apologize for any sync issues that have occurred, and that your invoices are not uploading to QuickBooks when you sync. If you are using QBO, then there is the option to turn on document sync so that they can sync automatically. We are always eager to hear what works well for you and how we can enhance your experience. ### 8. Best platform to handle AP **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about BILL AP/AR?** One repository for all paid and unpaid invoices. **What do you dislike about BILL AP/AR?** A few functions are hard to find at first **Recommendations to others considering BILL AP/AR:** This is the best platform I have found to manage our AP function. **What problems is BILL AP/AR solving and how is that benefiting you?** Very easy to find any invoice we have received either for auditors or to research vendor issues **Official Response from Jenn J:** > We wanted to say thank you, Steve, for your fantastic review of BILL! We’re delighted to know that you appreciate having a single location for all your unpaid and paid invoices. We apologize that you had difficulty locating some of the functions. We appreciate all feedback because it helps us improve our customers' experience with our software. ### 9. We've used Bill for years **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | CRO -Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Bill.com has been a reliable platform for managing both our AR and AP. Beyond the core features, their API and biller network allow us to extend bill payment capabilities at scale — a key advantage as we grow. **What do you dislike about BILL AP/AR?** The platform is robust and can be hard to navigate at times when trying to perform a new task **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com’s automation has been a game-changer for our AR and AP processes. It reduces manual work, streamlines approvals, and helps our team save a significant amount of time. Plus, their API and biller network make it easy to scale our bill payments efficiently. **Official Response from Jenn J:** > Dan, thank you for your spectacular review of BILL! We are delighted that we have been a reliable platform for managing both your AP and AR. Our API and biller network also allows you to extend your bill payment capabilities at scale, which is a key advantage as your company grows. Our apologies for any trouble you have had navigating our system when you are trying to perform a new task. Customer feedback is valuable to us, as we like to hear about what works well for our customers and what needs improvement. ### 10. Bill.com at a small start up. **Rating:** 3.5/5.0 stars **Reviewed by:** Shawna F. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about BILL AP/AR?** The approval routings and controls were very easy to set up and flexible to use. The ability to sync on demand to our ERP. **What do you dislike about BILL AP/AR?** Invoice PDF attachments from Bill did not sync to our ERP. This was a huge time waster. Also the cost kept going up. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com is solving the business problem of bill payments. **Official Response from Jenn J:** > We appreciate your beneficial feedback on BILL Shawna. We are glad that setting up approval routings and controls was easy and flexible to use. You also liked being able to sync to your ERP. We're sorry for your frustration with invoice PDFs not syncing with your ERP, and your costs continually rising. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 11. Easy payments with Bill.com **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** My favorite part about bill.com is that the whole team can contribute to processing invoices with the shared inbox. I also love the auto scan feature, it cuts the entering of invoices almost in half. I like how the customer support team is always ready to help if I run into any issues. **What do you dislike about BILL AP/AR?** My least favorite part about bill.com is that I get logged out of my account after 10 minutes without clicking on anything new. For someone who spends a lot of my day on the bill.com platform i feel like I am constantly having to log back in with 2FA. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com compiles all of our invoices and allows for simple cash forecasting. We can see everything that is due that week and are able to communicate our cashflow with executives at any time. **Official Response from Jenn J:** > We appreciate your glowing review of our software! We are thrilled that BILL has made it so that your whole team can help with processing invoices with the BILL inbox, and that you enjoy the autoscan feature, which cuts the time spent entering invoices almost in half. Additionally, our customer support has been available when help was needed. We're sorry to hear about the difficulties you have encountered with the system logging you out if you do not take action on something after ten minutes. We are always eager to hear what works well for you and how we can enhance your experience. ### 12. Pays invoices pretty easily except when vendors screw something up then bill says it **Rating:** 4.5/5.0 stars **Reviewed by:** Deirdre O. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** Pretty easy, does not handle exceptions well. I have to talk to a person to make sure bills are not double synced when i should be able to do this myself. **What do you dislike about BILL AP/AR?** the approval process is not good. The payer can pay before the approver approves which makes the whole thing kind of useless **What problems is BILL AP/AR solving and how is that benefiting you?** I dont have to cut checks myself **Official Response from Jenn J:** > Thank you for your amazing review of BILL Deirdre! We are happy that you find our software easy to use. We apologize for the difficulty you have had with making sure bills don't double sync and the approval process. Only Admins can bypass waiting for bills to be approved, which you can eliminate by creating custom Admin roles without that feature being enabled. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 13. Nice AP/AR but sad is not in the same interface with Divvy **Rating:** 3.5/5.0 stars **Reviewed by:** Esteban B. | Finance Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** Easiest connection with other tools, like quickbooks **What do you dislike about BILL AP/AR?** Vendors credits does not shows with open bills to pay, so we forgot sometimes to apply the CM **What problems is BILL AP/AR solving and how is that benefiting you?** Control of AP, as a small company is really easy to loose track when you have more than 100 active vendors, without bill.com we surely will have done double payments or missing invoices to pay **Official Response from Jenn J:** > Thank you for your valuable insight into our software, Esteban! We are so happy that BILL connects easily with other tools, including QuickBooks. We are sorry for the frustration you experienced with your vendor credits not coming up on open bills, which means that you sometimes forget to apply them. Customer feedback fuels our passion, as we cherish the insights that illuminate what truly resonates with our customers. ### 14. Solid software that makes non-accounting people accountable. **Rating:** 4.0/5.0 stars **Reviewed by:** Douglas N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I like it's ease of use and ability to process payments. **What do you dislike about BILL AP/AR?** When reviewing a vendor, we some times do not see payments that were made or existing invoices that were paid out. This creates confusion. **What problems is BILL AP/AR solving and how is that benefiting you?** We for the most part have eliminated most of our AP/AR staff since the software takes a lot of the time allocation out of those tasks. **Official Response from Jenn J:** > Douglas, thank you for your informative feedback on BILL! We are pleased that you find our software easy to use and enjoy the ability to process payments using it. We apologize that sometimes when viewing a vendor, you are unable to locate payments made or existing invoices that have been paid out, which causes some confusion. Please continue providing feedback, as we are always working hard to improve our software. ### 15. EXCELLENT AP tool for small companies **Rating:** 5.0/5.0 stars **Reviewed by:** Craig P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Bill.com allows us to easily maintain our AP systems in order, keep track of invoices and payments and serves as an easy way to track payments at the vendor level **What do you dislike about BILL AP/AR?** I would like to be able to track payments by month more easily and to customize data reports more easily (add and subtract columns) **What problems is BILL AP/AR solving and how is that benefiting you?** Making order out of AP chaos. **Official Response from Jenn J:** > Craig, thank you for your awesome review of BILL! We love that our software helps you maintain your AP systems by keeping track of invoices and making it easy to track payments at the vendor level. We value your request to enable both monthly payment tracking and enhanced customization of data reports. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 16. A very complete way to manage your invoices **Rating:** 4.0/5.0 stars **Reviewed by:** Álvaro M. | AP & Treasury Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** The variety of options and the ease of use of the interface. **What do you dislike about BILL AP/AR?** Nothing, except perhaps the user support if you are outside the USA. **What problems is BILL AP/AR solving and how is that benefiting you?** The main use in our company is to consolidate the invoices we receive, and with Bill we can have all the relevant information in one platform, allowing us to make payments quickly and easily. **Official Response from Jenn J:** > Álvaro, we appreciate your amazing review of BILL! We love that you enjoy the variety of options and how easy the interface is to use. We apologize if you have not found our support helpful if you are not in the US. We do offer chat and email support if you are not in the US. We are always eager to hear what works well for you and how we can enhance your experience. ### 17. Frendly system **Rating:** 4.5/5.0 stars **Reviewed by:** KEVIN B. | Accounts Payable specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BILL AP/AR?** It’s a really helpful system. It lets us process invoices faster, keeps a backup of every record we make, and can be synced with other accounting systems. At the moment, we use the system every day to process bills, and I’ve never had any problems. **What do you dislike about BILL AP/AR?** At the moment, I don’t have any problems with Bill. **What problems is BILL AP/AR solving and how is that benefiting you?** They are very good. **Official Response from Jenn J:** > Thank you, Kevin, for the fabulous review of BILL! It makes us very happy to hear how helpful our software has been. It allows you to process invoices faster, keep a backup of every record you make, and sync with other accounting systems. Customer feedback fuels our passion, as we cherish the insights that illuminate what truly resonates with our customers. ### 18. Instant payment fees assessed without authorization **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about BILL AP/AR?** There isn't anything I like about this service. **What do you dislike about BILL AP/AR?** This service collected a $50 fee instant payment fee without authorization. Moreover, they are charging for expedited service, but can't guarantee delivery time. This is absurd. I've spent 37 minutes on a support call where 2 representatives were incapable of resolving the issue, and could only place me on long holds. **What problems is BILL AP/AR solving and how is that benefiting you?** 2 customers have used this service, and we've had a terrible experience both times. We will no longer accept customer payments from this service. **Official Response from Jenn J:** > We apologize for the frustration you experienced with the Instant Transfer fee, delivery status, and the lack of assistance regarding your concern. We would like to look into your concern further. Please email us at feedback@hq.bill.com with your information, and someone from our team will contact you directly. ### 19. Easy and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Eugenia B. | Director, US Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** We only use BILL AP and find it really easy to use and the service is affordable **What do you dislike about BILL AP/AR?** Sometimes the system changes the payment method for our vendors from ACH to card, even though we have not selected that option **What problems is BILL AP/AR solving and how is that benefiting you?** Issuing all our pymts via direct deposit or wire from one system and synching the pymts into our accounting system. **Official Response from Jenn J:** > Thank you, Eugenia, for your wonderful review of BILL! We are happy that you recognize our software as both user-friendly and cost-effective. We are sorry for any trouble you have had with the system adjusting the payment method from ACH to card, even when you did not select that option. Please continue providing feedback, as we are always working hard to improve our software. ### 20. Streamlined Multi-User Bill Entry, Approval, and Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** Multiple users can use the platform to enter a bill, approve a bill and pay a bill **What do you dislike about BILL AP/AR?** Entering credit memos is not the same format as entering a bill **What problems is BILL AP/AR solving and how is that benefiting you?** Attaching receipts to bills and syncing to QBO ### 21. Makes AP Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** The system is very easy to use for any members of the company to route bills for approval. It is very easy to get bills into the system and integrates very well with Quickbooks. It makes it very easy to view and control our accounts payable weekly and pay at a click of a button to make payments all over the world. **What do you dislike about BILL AP/AR?** There are some small navigation issues for me that have taken a little time to get used to, but are fine after you learn them. **What problems is BILL AP/AR solving and how is that benefiting you?** Organizing our Accounts Payable and making payments to them. **Official Response from Jenn J:** > We are grateful for your fantastic review of BILL! We are delighted that you find our system easy for staff to use to route bills for approval and that it's easy to add bills to the system. It also integrates well with QuickBooks and makes it easy to pay bills all over the world with a click of the button. Our apologies for any navigation issues you have encountered along the way. Please continue providing feedback, as we are always working hard to improve our software. ### 22. Clear Insights and Great Service, with Helpful Budgeting Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about BILL AP/AR?** Having a clear understanding of what you’re getting is important, as is the quality of customer service. I also appreciate the ability to create budgets. **What do you dislike about BILL AP/AR?** So far, everything is going well. I'm still exploring the features, but I haven't encountered any issues yet. **What problems is BILL AP/AR solving and how is that benefiting you?** Understanding my budget and gaining a clear picture of what my company is working on, as well as what it needs, has been important to me. ### 23. User-Friendly & Time Saving **Rating:** 5.0/5.0 stars **Reviewed by:** Tereza H. | Director of Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Very reliable AP Automation tool that simplifies invoice processing, approvals, and payments. It's user friendly, integrates well with accounting platforms and saves time through automation. It's a solid choice for businesses that look to streamline AP workflows. Ideal for growing businesses. **What do you dislike about BILL AP/AR?** Not sure what can do on AR side. only been using for AP automation. **What problems is BILL AP/AR solving and how is that benefiting you?** Efficiency and accuracy. **Official Response from Jenn J:** > Thank you for your fabulous review of BILL, Tereza! We are excited to hear that our software has been a reliable AP automation tool that simplifies invoice processing, approvals, and payments. You also find it user-friendly and appreciate that it integrates well with accounting platforms, saving time for your organization. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software, and encourage you to try our AR side if needed. ### 24. Bookkeeper **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** It is very easy to use. I also like giving our vendors the option of entering their own bank information. It gives them an ease of mind that everything is secure and private. I also have had to use the customer support chat and have always found a resolution to my issues with their help. **What do you dislike about BILL AP/AR?** I have been needing a report that list the vendors with their address and was not able to create such a report even with customer support. **What problems is BILL AP/AR solving and how is that benefiting you?** It gives us a quick and easy way to pay our vendors. **Official Response from Jenn J:** > We appreciate your glowing review of BILL! We love that our software is easy to use, that customer support has provided assistance when needed, and that you can give vendors the option to enter their own banking information, which gives them peace of mind that everything is secure and private. Our apologies that you were not able to locate a report to help with what you needed. You can go to 'Import and Export' in Settings and export your vendors. It will provide you with all that information, and anything that you do not need, you have the option before you hit export to modify what is pulled to eliminate any unnecessary information. We encourage you to continue sharing your feedback, as we are always striving to improve our software. ### 25. Easy, Fast, and Well-Organized Vendor Information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** It's easy and fast, and vendor information is organized. **What do you dislike about BILL AP/AR?** Nothing, I've been using it for 3 years now, and it's great. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill AP makes paying employee reimbursements simple, which is very helpful when you have to process frequent payments. ### 26. Fast, User-Friendly Bill.com We’ve Trusted for Years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** It is fast and usable. We have been working with Bill.com for a long time. **What do you dislike about BILL AP/AR?** Sometimes vendors are asking for payment details, which they don't receive. **What problems is BILL AP/AR solving and how is that benefiting you?** It is too detailed, and reconciliation is easy. ### 27. Very helpful service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Bill.com makes it easy to manage and automate our payables and receivables, saving our team a lot of manual work that we previously had to do! **What do you dislike about BILL AP/AR?** The dashboard can be unintuitive, especially when navigating between vendors or payment histories. **What problems is BILL AP/AR solving and how is that benefiting you?** It is solving the problem of manual, time-consuming payment and invoicing processes for our contract employees. By automating approvals, payments, and invoice tracking, it helps us save time, reduce errors, and maintain better visibility into cash flow. It also makes remote collaboration across teams much easier, which is especially helpful for a distributed workforce. **Official Response from Jenn J:** > Thank you for your wonderful review of BILL! We are very happy to hear that our software has made it easy to manage and automate your payables/receivables, which has saved your team from a lot of manual work that you did previously. We appreciate you letting us know about the difficulty you had with navigating between vendors and payment histories. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 28. Fast, Efficient QuickBooks Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** The integration with Quickbooks is fast and efficient **What do you dislike about BILL AP/AR?** I don't really have any dislikes about Bill. **What problems is BILL AP/AR solving and how is that benefiting you?** It allows me to uplload the invoice and then it syncs with Quickbooks. Very user friendly and easy to obtain data. ### 29. Overall a very good AP platform **Rating:** 4.0/5.0 stars **Reviewed by:** Gareth B. | VP of Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Ease of entering bills, approval process, integration and synchronization to accounting software **What do you dislike about BILL AP/AR?** The AI needs work. It sometimes picks up a partial amount of an invoice or sometimes it assigns the incorrect vendor if multiple vendors have similar styled invoices. **What problems is BILL AP/AR solving and how is that benefiting you?** All in one solution for AP/1099ing. Very convenient to have it all in 1 platform. **Official Response from Jenn J:** > Thank you, Gareth, for your beneficial feedback on BILL! We are happy to hear that you enjoy the ease of entering bills, the approval process, and the integration and synchronization with your accounting software. We appreciate your feedback on our AI and will let our team know. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 30. Great way to process, enter, approve & pay your bills **Rating:** 3.5/5.0 stars **Reviewed by:** steven b. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Great way to receive, enter, approve and then pay your invoices. **What do you dislike about BILL AP/AR?** The inbox needs to function like a normal email inbox where you can email back a vendor with ?'s about their invoice. Also, too many times features go away, come back, and go away with no explanation. Currently the vendor search button has been broken, mostly, for a few months. **What problems is BILL AP/AR solving and how is that benefiting you?** It allows us to have a visual history of what an invoices, and a clear record of when payments were made, what method, and if bundled with payment for other invoices. **Official Response from Jenn J:** > Thank you, Steven, for your beneficial feedback on BILL! We are delighted that you have found our software is a great way to receive, enter, approve, and then pay your invoices. We apologize for any frustration you have experienced with some features, leaving then returning with no explanation, and for the difficulty you are having with the vendor search button. We appreciate your suggestion of being able to reply to an email received in the inbox if you have any questions about the invoice. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 31. Reliable AP automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler M. | Director of Portfolio Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about BILL AP/AR?** Simple, easy to use but robust enough to automate the mundane task of entering and paying bills. Easy to implement and integrate with multiple systems. It's also great for managing multiple entities **What do you dislike about BILL AP/AR?** Customer service quality has declined the past several years **What problems is BILL AP/AR solving and how is that benefiting you?** Reducing the time needed to manage invoice entry, approvals, and payments **Official Response from Jenn J:** > Tyler, thank you for your awesome review of BILL! We are so happy that our software is easy to use, but still robust enough to automate entering and paying bills. Additionally, it was simple to implement/integrate with multiple systems, and it is great for managing multiple entities. We deeply regret that you have found our customer service quality has been declining. We encourage you to continue sharing your feedback, as we are always striving to improve our software and your experience. ### 32. Smooth and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Sachit K. | Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about BILL AP/AR?** It simplifies bill processing and automation also very easy which ultimately reduces human error. Flexibility to make the payments is one more advantage of having a BILL and the platform is intuitive and easy to navigate, even for users with little accounting experience. The platform’s automation also reduces the risk of late payments or missing invoices, improving cash flow management. It is easy to integrate/implement with Intacct as well. Customer support is also very good and they respond early with an accurate solution. As a daily user, I can say Bill.com is the best tool to manage the AP process. **What do you dislike about BILL AP/AR?** The customer is good but the waiting time to have a chat with them can be reduced. **What problems is BILL AP/AR solving and how is that benefiting you?** • Faster processing times and a smoother flow of payments. • Ensuring consistency between AP/AR and accounting systems. • Clear visibility into outstanding invoices and payment status, which enhances efficiency. • Industry regulations and standards. **Official Response from Jenn J:** > Thank you for your awesome review of BILL, Sachit! We are so excited to hear that our software has simplified bill processing, automation has been easy which has helped reduce human error, easy to use/navigate, sync with your accounting software and also customer support has been helpful when needed. We appreciate your feedback on wait times for support and will work hard to improve that. We always want to hear what works and what will make your experience better. ### 33. Powerful tool for simplifying payables **Rating:** 4.5/5.0 stars **Reviewed by:** Rami D. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** What I like best about Bill.com is how seamlessly it automates the entire bill and payment workflow. It reduces manual data entry, allows for easy approval routing, and keeps everything organized in one place. **What do you dislike about BILL AP/AR?** Honestly none, the software is easy to use. **What problems is BILL AP/AR solving and how is that benefiting you?** Simplicity in entering bills and routing them for approval. **Official Response from Jenn J:** > Rami, thank you for your glowing review of BILL! We are delighted that you enjoy how our software automates the entire bill and payment workflow, reducing manual data entry, making approval routing easy, and keeping everything organized in one place. Customer feedback is valuable to us as we like to hear about what works well for our customers. ### 34. Ease of use, integration to accounting software, ease of payment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about BILL AP/AR?** 1) Very easy to use 2) Entering vendor invoices is very simple 3) Integration with accounting software for flow of transactions 4) Integration with bank to enable easy payment **What do you dislike about BILL AP/AR?** 1) Cannot make part payment of an invoice. You need to split the invoice in order to make part payment. If there was an easy way to make part payment without splitting invoice, that would be great 2) Foreign currency payment is cubersome **What problems is BILL AP/AR solving and how is that benefiting you?** 1) Tracking invoices 2) Ensuring completeness by integration with ERP 3) Tracking payments and invoices due **Official Response from Jenn J:** > Thank you for your fantastic review of BILL! We are thrilled that you find our software easy to use and that entering invoices has been simple. Additionally, it integrates with your accounting software for the flow of transactions and with your bank, which enables easy payment making. Our apologies for any difficulty you have had with making international payments and making partial payments. We have included a document link below that goes over how to make partial payments easily. Please continue providing feedback, as we are always working hard to improve our software. ### 35. Not user friendly/ terrible customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Lauren M. | Independent contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about BILL AP/AR?** Nothing. I have never disliked a company as much. **What do you dislike about BILL AP/AR?** Bill is the worst. Their customer service is atrocious and their website is not user friendly. As a client who just used bill- I will never again **What problems is BILL AP/AR solving and how is that benefiting you?** They are solving no problems- I am supposed to be paid but it has been delayed 2 months **Official Response from Jenn J:** > Lauren, truly sorry to hear about the challenges you’ve faced with our website and customer service. Your concerns matter greatly to us, and we genuinely want to assist you in any way possible. Please don’t hesitate to reach out to us at feedback@hq.bill.com with your details. A member of our team will be in touch with you directly to ensure your needs are addressed. ### 36. Happy with Bill.com **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about BILL AP/AR?** Wide spectrum of offering covering bill pay, approvals, work flows, alignment to my GL across different entities, which creates simplicity and ease to pay bills. **What do you dislike about BILL AP/AR?** I an account for each entity - would be great to have all under a master account that can map to the different QB set-up **What problems is BILL AP/AR solving and how is that benefiting you?** We have have centralized all of our bill payment, related approvals and workflow in one place, ensuring we pay what we need to pay, only after approval and pay it on time, while tracking all invoices. **Official Response from Jenn J:** > We appreciate your beneficial feedback on BILL! We're thrilled that our features, including bill pay, approvals, workflows, and alignment to your GL across different entities, have simplified bill payment. We appreciate your suggestion of having every entity mapped under a master account that can map to a different QuickBooks setup. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 37. Bill.com makes the entire bill pay process more efficient and more secure. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about BILL AP/AR?** The ability to quickly pay vendors in a secure way and having a seemless integration with QBO. **What do you dislike about BILL AP/AR?** Getting businesses connected for the first time. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill is allowing us to put the checkbook away and send virtual payments. It is easy to take advantage of terms without the risk of forgetting to come back and pay bills later as they can be scheduled. The QBO integration is amazing and I don't have to create manual journal entries anymore. **Official Response from Jenn J:** > Thank you for your feedback of BILL! We are happy to hear that the ability to quickly pay vendors in a secure way and a seamless integration with QBO is appreciated. We are sorry to hear for any inconveniences caused by having trouble getting businesses connected for the first time. If you have any difficulty going forward, please go to our website: https://help.bill.com/hc/en-us and request a call/chat or email ### 38. Broad Finance Acceptance, Easy Implementation and Modern Accounting Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** Broad acceptance in Finance. Easy to implement and easy to connect with state of the art accounting and book keeping solutions **What do you dislike about BILL AP/AR?** Limitations around 1042 Forms, linited international payment options **What problems is BILL AP/AR solving and how is that benefiting you?** Vendor management and accounting support ### 39. Peace of mind for operations department **Rating:** 5.0/5.0 stars **Reviewed by:** Monica . | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BILL AP/AR?** Bill AP/AR is very easy to use and supports integrations with various accounting softwares. **What do you dislike about BILL AP/AR?** I could not find yet something I do not like about BILL AP/AR. **What problems is BILL AP/AR solving and how is that benefiting you?** It eased the burden of invoice management and payments, using AI to automatically upload invoice attachments from emails directly into BILL software. **Official Response from Jenn J:** > Thank you, Monica, for your phenomenal review of BILL! We are thrilled that you find our software easy to use and that it integrates with various accounting software. Customer feedback fuels our passion, as we cherish the insights that illuminate what truly resonates with our customers. ### 40. Clear, Simple Workflows with Seamless NetSuite Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** Centralizes approvals and reviews in one system of record, synchs seamlessly with Netsuite, workflows are clear and simple **What do you dislike about BILL AP/AR?** Needs more AI and natural language search capabilities **What problems is BILL AP/AR solving and how is that benefiting you?** Avoiding approval by email, Slack, WhatsApp etc ### 41. An easy-to-use accounts payable and receivable tool that effectively streamlines both processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Federico L. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I appreciate the tool's user experience—it's straightforward and easy to navigate. Additionally, the integration with QuickBooks is smooth and efficient. **What do you dislike about BILL AP/AR?** The 1–3 day delay in vendor payments is a drawback. I would prefer same-day payments at no additional cost, at least for recurring vendors. **What problems is BILL AP/AR solving and how is that benefiting you?** It effectively manages our accounts payable operations. **Official Response from Jenn J:** > Thank you, Federico, for your outstanding review of BILL! We are so happy that you find our software straightforward and easy to navigate. Additionally, integrating with QuickBooks has gone smoothly and efficiently. We appreciate your concerns about payment timing and that you would prefer same-day payments at no extra cost, at least for your recurring bills. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 42. Review of bill.com **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Financial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BILL AP/AR?** Since all our employees and vendors are remote the platform makes it very easy to reimburse employee expenses and pay vendors. **What do you dislike about BILL AP/AR?** The look and format of bill.com changes constantly. Very difficult to talk to a live person if there is a problem. **What problems is BILL AP/AR solving and how is that benefiting you?** Remote payment and approval of vendor payments **Official Response from Jenn J:** > We appreciate your fantastic review of BILL Scott! We love that our software makes it easy to reimburse employee expenses and pay vendors, all of whom are remote. We are sorry for the trouble you have had trying to talk to our support. When you are signed into your account and go to our help center, you can request a call, chat, or email to get assistance. Customer feedback fuels our passion, as we cherish the insights that illuminate what truly resonates with our customers. ### 43. Approval Workflows and Vendor Management Done Right **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** Approval workflows and vendor management. **What do you dislike about BILL AP/AR?** Cost of subscription and limited customer support. **What problems is BILL AP/AR solving and how is that benefiting you?** It helped a lot during covid times for remote work and approving large volume of invoices remotely. ### 44. Bill.com is go to software for AP management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Most of our vendors know about Bill.com. They know how to use it, and they are comfortable with it. It also helps us to manage vendors outside the US easily. We use Bill.com to manage almost all of our invoices. **What do you dislike about BILL AP/AR?** If someone insist on paying us via paper check, then bill.com can't help much **What problems is BILL AP/AR solving and how is that benefiting you?** Help us to manage all AP in one location. Make sure we can follow the right process to review and approve each invoice. Easy UI to use so do not waste anyone's time. **Official Response from Jenn J:** > Thank you for your amazing review of BILL! We love that our software helps with vendor management both in the US and internationally, making it easy to manage almost all of your bills through our service. Our apologies for any frustration you have experienced with not being able to track payments if made by check. Please continue providing feedback, as we are always working hard to improve our software. ### 45. Great AP/AR system **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Accounting Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** The ease of paying bills in the system is great. Updates are always improving the experience. **What do you dislike about BILL AP/AR?** Things can be a bit quirky if you are unfamiliar with how things work, but not hard to figure out. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill AP/AR makes paying bills and invoicing customers better all the time. **Official Response from Jenn J:** > Thank you for your spectacular review of BILL, Sarah! We are happy to hear that you find it easy to pay your bills using our system and that our updates continuously enhance your experience. You can also figure out any quirky areas if you're unfamiliar with them. We are always eager to hear what works well for you and how we can enhance your experience. ### 46. Quick, Reliable, and Faster **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about BILL AP/AR?** I like that I can reach out to customer service for any support or trouble shooting. Also, processing invoices in BILL has become to much easier and faster. **What do you dislike about BILL AP/AR?** Since BILL has an inbox, it would be nice if it can notify me that someone sent us a bill. Usually I don't look at it and I miss any invoices sent there. **What problems is BILL AP/AR solving and how is that benefiting you?** In our company it is helping track AP quickly as soon as invoices have been approved. The ease of having my team approving invoices has made work more efficient and fast. **Official Response from Jenn J:** > Thank you for your valuable feedback! We are thrilled that being able to track expenses quickly and sending payments as soon as they are approved are helpful. Also, we love hearing that you find our software quick, user friendly for paying invoices and receiving ARs and that customer service has helped when needed. We are sorry for any frustrations that may have occurred while using the BILL inbox. If you have any suggestions on how to improve it or if you need assistance with any part of it, please reach out to our customer support team. We would be happy to pass along any feedback to our product team. ### 47. Great Experience with Bill.com **Rating:** 4.0/5.0 stars **Reviewed by:** Allison S. | VP finance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about BILL AP/AR?** Seamless integration with Quickbooks. Helps consolidate tools and cuts down on manual work. **What do you dislike about BILL AP/AR?** It can be difficult to clean up existing vendor/customer accounts that are no longer needed **What problems is BILL AP/AR solving and how is that benefiting you?** Cuts down significantly on manual data entry and stores all vendor/tax info **Official Response from Jenn J:** > Allison, thank you for your wonderful feedback on BILL! We are delighted that it has been a seamless integration with QuickBooks. It has helped consolidate your tools and cut down on manual work. We apologize for the difficulty you have experienced with cleaning up vendor/customer accounts that are no longer needed. Customer feedback is valuable to us as we like to hear about what works well for our customers and what needs improvement. ### 48. Bill.com has really simplified our international payments. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** Using our bank to send wires was really expensive and messy with the different currencies. The wire tokens and approval process was really outdated. Having the A/R and payments in one spot really helps me manage the cashflow. **What do you dislike about BILL AP/AR?** I would say the biggest downside is getting people you're paying to sign up and submit all the documentation. It's usually not too bag because they do want to get paid. **What problems is BILL AP/AR solving and how is that benefiting you?** It helps me send international payments and manage cashflow all in one spot. **Official Response from Jenn J:** > We want to extend our heartfelt thanks for your outstanding review of BILL! We are happy that you like having your AR and payments in one place, which has helped you manage your cash flow. We apologize if your vendors have had any difficulties signing up with the verification process. Our account verification process is in place to help protect our customers from potential fraud and cyberattacks. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 49. Great tool for mid sized orgs **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** It's super easy to implement, cost effective, and has clean integrations. **What do you dislike about BILL AP/AR?** There is limited flexibility as an organization grows, so at a certain volume the tool starts creating more work than it saves. **What problems is BILL AP/AR solving and how is that benefiting you?** Payment management, establishing approval work flows, and keeping systems in synch. **Official Response from Jenn J:** > Thank you, Ryan, for your valuable insight into BILL! We are happy that you found it extremely easy to implement, it has been cost-effective, and has had clean integrations. We sincerely apologize for any inconvenience you have encountered due to our software not fully accommodating your evolving needs as your company expands. Please continue providing feedback, as we are always working hard to improve our software. ### 50. Intuitive and easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BILL AP/AR?** I really enjoy how easy it is to keep track of all of our invoices. It is organized cleanly, I can find the information I'm looking for, and it feels intuitive and natural. **What do you dislike about BILL AP/AR?** We work with contractors and can see invoices organized by them. However, these contractors work on projects, and I'd like to be able to view all the invoices related to a particular project. **What problems is BILL AP/AR solving and how is that benefiting you?** Keeping everything organized and having a way to facilitate payment to our vendors. **Official Response from Jenn J:** > We want to thank you for your amazing review of our software! We're delighted that BILL makes it easy to keep track of all of your invoices and feels intuitive and natural to use. We appreciate that you would like the option to organize your invoices not only by vendors but also by project. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ## BILL AP/AR Discussions - [lack of customer service support. no number to call](https://www.g2.com/discussions/lack-of-customer-service-support-no-number-to-call) - 2 comments, 1 upvote - [What could Bill.com do to make their customer service less responsive?](https://www.g2.com/discussions/what-could-bill-com-do-to-make-their-customer-service-less-responsive) - 1 comment, 1 upvote - [How do I download the app?](https://www.g2.com/discussions/33998-how-do-i-download-the-app) - 1 comment, 1 upvote - [When will you have more flexibility with invoices for billing - i.e. adding the ability to have comments on invoices](https://www.g2.com/discussions/31222-when-will-you-have-more-flexibility-with-invoices-for-billing-i-e-adding-the-ability-to-have-comments-on-invoices) - 1 comment, 1 upvote - [Can I pay my international vendors through Bill.com?](https://www.g2.com/discussions/international-payments-and-vendors) - 1 comment, 1 upvote - [View BILL AP/AR pricing details and edition comparison](https://www.g2.com/products/bill-ap-ar/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+03%3A48%3A18+-0500&secure%5Bsession_id%5D=6bc4e752-7feb-4456-a24e-c1733c07d2c0&secure%5Btoken%5D=f3921cb64f745559471283f44fc5adc10aa988337d5e20830389fe4719ebc7c8&format=llm_user) ## BILL AP/AR Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - 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[Rippling](https://www.g2.com/products/rippling/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Tax1099](https://www.g2.com/products/tax1099/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## BILL AP/AR Features **Payment Methods** - ACH - Credit and Debit **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Bill Generation** - Templates - Digital Billing - Recurring Billing **Platform Basics** - Performance - Portal **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Platform Administration** - Integrations - Compliance - Reporting **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - ERP **Platform Payment Content** - Document management **Transactions** - Invoices - Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top BILL AP/AR Alternatives - [Melio](https://www.g2.com/products/melio/reviews) - 4.4/5.0 (247 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (412 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,952 reviews)