I used BeyondTrust for approximately 3 years in my last company and found it easy to use and multifunctional for remote sessions. It is useful for all kinds of operating systems like Windows, Android, and iOS. It is very secure and trustworthy. Review collected by and hosted on G2.com.

Nothing, I don't have any reason to dislike this software. Based on my experience, it always works smoothly. Review collected by and hosted on G2.com.

It's easy to use on Prem or cloud machines without the need of VPN. Review collected by and hosted on G2.com.

As of I don't see any downsides of using it. Review collected by and hosted on G2.com.

I like that you can configure BeyondTrust Remote Support within your domain's environment and that you can also group devices according to categories. BeyondTrust Remote Support has several remote tools to support remote work like changing client display resolution, blocking client actions while you are on the client's host machine, etc. Review collected by and hosted on G2.com.

I can only dislike a few things about this tool. It is finely tuned for remote support, but one of the few things that happen while you use BeyondTrust Remote Support is that the connection drops spontaneously, and times connecting to a host machine can take several attempts. Review collected by and hosted on G2.com.

Secure remote access- offer encrypted connection and various authentication methods to ensure security. Feature Rich Platform- Screen sharing, file transfer, remote command execution Review collected by and hosted on G2.com.

Cost- It can be costly especially for small businesses with limited budget Review collected by and hosted on G2.com.

This is an easy to use software. Even a naive person can work on this. Quite nice features like security control, Native 2FA and TLSv1.2. Review collected by and hosted on G2.com.

It is an amazing and useful app, no cons. Review collected by and hosted on G2.com.

One of the best things is easy to manage remote users and security control like 2 Factor authentication Review collected by and hosted on G2.com.

I do not dislike this product it is my favourite tool Review collected by and hosted on G2.com.

It provide encrypted remote connection which helps organisations to maintain security standards Review collected by and hosted on G2.com.

There is no reson to dislike this remote tool Review collected by and hosted on G2.com.

For me I can say yes, 1. Easy to use - BeyondTrust Remote Support really a user-friendly interface and it is very easy toll in us as a technician person or end-user level also.

2. Integration Capabilities - Also the BeyondTrust Remote Support tool offer Integration Capabilities with other tools and systems. Like servicenow. Review collected by and hosted on G2.com.

As per my experience I cann't comment about negative points on it as I used this tools for about 2.3 years and at that time I was very familiar with it. Review collected by and hosted on G2.com.

Having easily managed jump groups and quick remoteability is key in our tier 1 help-desk role. We're a large mid-west retailer and need to be react and address issues quickly. Review collected by and hosted on G2.com.

I have personally not spent enough time within Remote Support to discover anything I truly dislike about it, or atleast anything that we can't configure and modify to our liking. Review collected by and hosted on G2.com.

I have been helped multiple times and this is what I like about BeyondTrust Remote Support. It has uniquely easy UI to go through with ease on integration. Review collected by and hosted on G2.com.

The cost is a little way too high and I would love if it is lower in cost. Review collected by and hosted on G2.com.