--- title: BeyondTrust Remote Support Reviews meta\_title: 'BeyondTrust Remote Support Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 388 reviews by the users' company size, role or industry to find out how BeyondTrust Remote Support works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 388 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### BeyondTrust Remote Support Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find BeyondTrust Remote Support exceptionally **easy to use** , making implementation and support seamless and efficient. [(26 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1404155&qs=pros-and-cons#reviews) Users value the **easy and quick remote access** provided by BeyondTrust, enhancing support for remote users effectively. [(18 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403895&qs=pros-and-cons#reviews) Users appreciate the **ease of use and quick remote access** provided by BeyondTrust Remote Support, enhancing productivity. [(15 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403977&qs=pros-and-cons#reviews) Users value the **reliability** of BeyondTrust Remote Support, appreciating its quick, secure, and hassle-free connections for effective solutions. [(11 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403287&qs=pros-and-cons#reviews) Users appreciate the **comprehensive security framework** of BeyondTrust, ensuring safe and efficient remote support sessions. [(11 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1405749&qs=pros-and-cons#reviews) Users note the **high price** of BeyondTrust Remote Support as a significant concern affecting its overall value. [(10 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402817&qs=pros-and-cons#reviews) Users express concern over **high pricing** , which can be challenging for smaller organizations with limited budgets. [(8 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402916&qs=pros-and-cons#reviews) Users struggle with the **initial complexity** of BeyondTrust, requiring time and training to navigate its features effectively. [(6 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403652&qs=pros-and-cons#reviews) Users often struggle with the **initial complexity and learning curve** , requiring time and training to master BeyondTrust. [(6 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1405696&qs=pros-and-cons#reviews) Users report **remote access issues** that hinder connectivity and require frequent manual administration for appliance updates. [(6 mentions)](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403715&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BeyondTrust Remote Support ##### 1. Ease of Use Users find BeyondTrust Remote Support exceptionally **easy to use** , making implementation and support seamless and efficient. [ See 26 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1404155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Remote Support is great!" What do you like about BeyondTrust Remote Support? The ease of use and deployment along with all the great features. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Chat, Advanced Functionality and Auditable Remote Action Logs" What do you like about BeyondTrust Remote Support? The chat functionality is excellent and genuinely helpful for end users. As an IT engineer, I appreciate that every remote action is logged and audita ##### 2. Remote Access Users value the **easy and quick remote access** provided by BeyondTrust, enhancing support for remote users effectively. [ See 18 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403895&qs=pros-and-cons#reviews) See Related User Reviews ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.") JC Jonathan C. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Remote Support with Top-Notch Security" What do you like about BeyondTrust Remote Support? What I like most about BeyondTrust Remote Support is how easy it makes helping people quickly without being in the same place. The biggest upsides are TK Tommy K. Enterprise (\> 1000 emp.) 4.5/5 "Ease of use and adaptable" What do you like about BeyondTrust Remote Support? This tool is very easy to use and manage, and the documentation provided is extremely thorough. I rely on bomgar daily to remotely access machines for ##### 3. Remote Support Users appreciate the **ease of use and quick remote access** provided by BeyondTrust Remote Support, enhancing productivity. [ See 15 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403977&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Remote support has great new features when supporting end user clients" What do you like about BeyondTrust Remote Support? Beyond Trust Remote Support software is evolving to be better than ever. The new features that are being released are a direct result of end user supp TK Tommy K. Enterprise (\> 1000 emp.) 4.5/5 "Ease of use and adaptable" What do you like about BeyondTrust Remote Support? This tool is very easy to use and manage, and the documentation provided is extremely thorough. I rely on bomgar daily to remotely access machines for ##### 4. Reliability Users value the **reliability** of BeyondTrust Remote Support, appreciating its quick, secure, and hassle-free connections for effective solutions. [ See 11 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403287&qs=pros-and-cons#reviews) See Related User Reviews SS Sam S. Enterprise (\> 1000 emp.) 5.0/5 "Consistent, Polished, and Easy to Integrate" What do you like about BeyondTrust Remote Support? It’s a consistent, polished product that works reliably whenever I need it. It was also straightforward to integrate and easy to administer. ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.") JC Jonathan C. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Remote Support with Top-Notch Security" What do you like about BeyondTrust Remote Support? What I like most about BeyondTrust Remote Support is how easy it makes helping people quickly without being in the same place. The biggest upsides are ##### 5. Security Users appreciate the **comprehensive security framework** of BeyondTrust, ensuring safe and efficient remote support sessions. [ See 11 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1405749&qs=pros-and-cons#reviews) See Related User Reviews ![Firdavs S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firdavs S.") FS Firdavs S. Small-Business (50 or fewer emp.) 4.0/5 "Secure and Versatile Remote Support, But Pricey" What do you like about BeyondTrust Remote Support? I like the strong security that BeyondTrust Remote Support offers, as it's important for keeping our data and systems accessible only to authorized us ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.") JC Jonathan C. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Remote Support with Top-Notch Security" What do you like about BeyondTrust Remote Support? What I like most about BeyondTrust Remote Support is how easy it makes helping people quickly without being in the same place. The biggest upsides are ### 5 Cons or Disadvantages of BeyondTrust Remote Support ##### 1. Expensive Users note the **high price** of BeyondTrust Remote Support as a significant concern affecting its overall value. [ See 10 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402817&qs=pros-and-cons#reviews) See Related User Reviews ![Firdavs S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firdavs S.") FS Firdavs S. Small-Business (50 or fewer emp.) 4.0/5 "Secure and Versatile Remote Support, But Pricey" What do you dislike about BeyondTrust Remote Support? I find the cost and the complexity of BeyondTrust Remote Support to be a pretty big problem for me. The interface might be a bit complicated and the p CP Charles P. Small-Business (50 or fewer emp.) 4.0/5 "Excellent Remote Access Features, But Concerns Over Lifetime License Value" What do you dislike about BeyondTrust Remote Support? This is a very expensive product and we purchased a lifetime license. Perpetuality looks to be endangered. ##### 2. Pricing Issues Users express concern over **high pricing** , which can be challenging for smaller organizations with limited budgets. [ See 8 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402916&qs=pros-and-cons#reviews) See Related User Reviews ![Firdavs S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firdavs S.") FS Firdavs S. Small-Business (50 or fewer emp.) 4.0/5 "Secure and Versatile Remote Support, But Pricey" What do you dislike about BeyondTrust Remote Support? I find the cost and the complexity of BeyondTrust Remote Support to be a pretty big problem for me. The interface might be a bit complicated and the p JF joe f. Mid-Market (51-1000 emp.) 5.0/5 "Ease of use Great for remote support" What do you dislike about BeyondTrust Remote Support? nothing at all, maybe price but that is about it ##### 3. Complexity Users struggle with the **initial complexity** of BeyondTrust, requiring time and training to navigate its features effectively. [ See 6 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403652&qs=pros-and-cons#reviews) See Related User Reviews ![Firdavs S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firdavs S.") FS Firdavs S. Small-Business (50 or fewer emp.) 4.0/5 "Secure and Versatile Remote Support, But Pricey" What do you dislike about BeyondTrust Remote Support? I find the cost and the complexity of BeyondTrust Remote Support to be a pretty big problem for me. The interface might be a bit complicated and the p ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.") JC Jonathan C. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Remote Support with Top-Notch Security" What do you dislike about BeyondTrust Remote Support? The least helpful thing about BeyondTrust is that it can feel confusing at first and takes time to learn. Sometimes it also feels slower than expected ##### 4. Learning Curve Users often struggle with the **initial complexity and learning curve** , requiring time and training to master BeyondTrust. [ See 6 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1405696&qs=pros-and-cons#reviews) See Related User Reviews ![Firdavs S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firdavs S.") FS Firdavs S. Small-Business (50 or fewer emp.) 4.0/5 "Secure and Versatile Remote Support, But Pricey" What do you dislike about BeyondTrust Remote Support? I find the cost and the complexity of BeyondTrust Remote Support to be a pretty big problem for me. The interface might be a bit complicated and the p ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.") JC Jonathan C. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Remote Support with Top-Notch Security" What do you dislike about BeyondTrust Remote Support? The least helpful thing about BeyondTrust is that it can feel confusing at first and takes time to learn. Sometimes it also feels slower than expected ##### 5. Remote Access Issues Users report **remote access issues** that hinder connectivity and require frequent manual administration for appliance updates. [ See 6 mentions ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403715&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Remote Support is great!" What do you dislike about BeyondTrust Remote Support? We sometimes have issues with the clients going offline due to the service being stopped. SS Sam S. Enterprise (\> 1000 emp.) 5.0/5 "Consistent, Polished, and Easy to Integrate" What do you dislike about BeyondTrust Remote Support? From time to time, I need to log in to administer and update an appliance that Beyond Trust is hosting for us. I’d prefer that they handle the adminis JG Justin G. Senior Support Analyst Enterprise (\> 1000 emp.) 10/26/2023 "Remote support is a very good product" 5/5 What do you like best about BeyondTrust Remote Support? We like that it's compatible with all operating systems and devices, and that we can host the server on premises and that gives us full control over security and accessibility Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? They can be a little slow about coming out with updates when Apple releases new operating systems that causes compatibility problems Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? We are the IT for a university, so we have a wide variety of customers from faculty staff and students some have university supply devices while others bring their own devices so the ability to support them no matter where they're at and what device are using is essential to our operations Review collected by and hosted on G2.com. Show More Response from Lucy Ash of BeyondTrust Remote Support [Editedit](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-8771456/official_response/edit) Hi Justin, We are so grateful for your positive feedback and are always here to assist you. I have taken onboard your feedback about releases and will feed that back to our product team, however in the meantime please feel free to enter your feedback into our Ideas Portal. Thank you, Lucy [See how BeyondTrust Remote Support improved](https://bt-hackathon.ideas.aha.io/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shyam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shyam S.") SS Shyam S. Manager (SCCM) Enterprise (\> 1000 emp.) 3/5/2024 "Easy to use" 5/5 What do you like best about BeyondTrust Remote Support? Beyond trust is very useful to take ramote and features are very good no issue while working on remote. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? There is no issue as of now I am very happy with the beyond trust remote support Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? I had an issue with application and engineer taken the remote and it was easy to use there were no disconnection issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite HG Hash G. Enterprise (\> 1000 emp.) 3/8/2024 "Beyond Trust Remote Support Tools Keeps Your Organisation Safe" 4.5/5 What do you like best about BeyondTrust Remote Support? Easy for both the support agent and the end users to use Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? I have not found anything negative thus far Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? Secure and safe connectivity to our users for support and Secure connection for the users using Privileged Access. Also easy Admin and Management and we can control who has access to what systems Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SS Saurabh S. Enterprise (\> 1000 emp.) 2/16/2024 "Best Remote Support Solution" 4.5/5 What do you like best about BeyondTrust Remote Support? I like the below points using Beyond Trust Remote Support. 1. Security 2. User Friendly Interface 3. integration with other apps 4. Scalability 5. Collaboration Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? The beyond trust Remote trust application licence cost is too high. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? Beyond Trust Remote Support ensure secure remote access, mitigating risks and safeguard sensitive information. It also helps us to streamlining technical issues resolution, it enhances operation efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PK Pawan K. Enterprise (\> 1000 emp.) 2/19/2024 "BeyondTrust Remote Support is an Amazing tool to secure connections" 4.5/5 What do you like best about BeyondTrust Remote Support? It is easy to use. We can take remote of VDIs, servers and workstations to fix the issues. It supports screen sharing as well. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? It gets hung sometimes and a bit bit complex for intial configuration. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? It is creating a secure environement to effectively take the remote of various devices in our environement like workstations, servers, Azure VDIs etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pawan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan K.") PK Pawan K. Senior Consultant - Active Directory Enterprise (\> 1000 emp.) 2/13/2024 "BeyondTrust Remote Support a robust product in its area to secure and facilitates remote connections" 4.5/5 What do you like best about BeyondTrust Remote Support? It's security is main advantage over other competitors in market. It supports multi factor authentication and encription. It can be integrated with other identity solutions. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? It is on higher cost as compare to other competitors. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? First thing is that we require the compliance for our client and it is auding and securely creating the remote connection which fulfilled our need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/6/2024 "Using Beyond Trust for office use and it works perfectly for Privilege management and Remote Support" 5/5 What do you like best about BeyondTrust Remote Support? It Eliminates usage of other third party dangerous apps and provides a secure platform. It is easy to use , implement and integrate with systems having lots of features. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? Sometimes it faces issues when connected on VPN's. Customer support is good though . Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? It is greatly solving Privilege management and makes it a click only to get user access in easiest possible way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Investment Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Banking") UI Verified User in Investment Banking Mid-Market (51-1000 emp.) 7/5/2024 "Beyond trust for Cyber Security Specialist" 4.5/5 What do you like best about BeyondTrust Remote Support? Very professional qualified team was supporting on issue. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? TAT need to reduce by the team and timely update are expected. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? Log analysis help to identify issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 3/8/2024 "Remote Support" 4.5/5 What do you like best about BeyondTrust Remote Support? The accessibility to access devices outside of the internal network. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? UAC is a bit cluncky. Having the ability to enable UAC on the console prior to remote session would be easier. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? Typically, assist users who are working remotely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/27/2024 "Easy to use" 5/5 What do you like best about BeyondTrust Remote Support? Beyond Trust remote support is very powerfull and easy tool to provide/get assistance while working remotely. It has number of features. Supported on multiple plateforms like Windows, Mac, Andriod etc. File transfer is easy during remote session. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? Though Tool is very convinient to use, still there are chances to improve price/cost wise. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? Remote support, help to provide smooth user experience while getting/providing the assistnace Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AnyDesk") AnyDesk 4.5/5(1,103) ](https://www.g2.com/products/anydesk/reviews) [ ![Zoho Assist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Assist") Zoho Assist 4.7/5(718) ](https://www.g2.com/products/zoho-assist/reviews) [ View All Alternatives ](https://www.g2.com/products/beyondtrust-remote-support/competitors/alternatives) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Remote Desktop](https://www.g2.com/categories/remote-desktop) [Remote Support](https://www.g2.com/categories/remote-support)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Remote Desktop](https://www.g2.com/categories/remote-desktop)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best GDPR-compliant sales intelligence platform for teams prospecting into the EU without data privacy risks?](https://www.g2.com/discussions/what-s-the-best-gdpr-compliant-sales-intelligence-platform-for-teams-prospecting-into-the-eu-without-data-privacy-risks)[What platform provides analytics on service desk performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance)[What is the best application portfolio management software for a mid-size IT shop trying to reduce legacy app sprawl without a multi-year transformation program?](https://www.g2.com/discussions/what-is-the-best-application-portfolio-management-software-for-a-mid-size-it-shop-trying-to-reduce-legacy-app-sprawl-without-a-multi-year-transformation-program) [Which ETO ERP platforms have the best compliance documentation and audit trail features for manufacturers in regulated industries like aerospace or defense?](https://www.g2.com/discussions/which-eto-erp-platforms-have-the-best-compliance-documentation-and-audit-trail-features-for-manufacturers-in-regulated-industries-like-aerospace-or-defense)[Which mobile crash reporting solution has the easiest SDK integration?](https://www.g2.com/discussions/which-mobile-crash-reporting-solution-has-the-easiest-sdk-integration)[Pros and Cons Details](https://www.g2.com/products/beyondtrust-remote-support/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)