Bettermode Reviews & Product Details

Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community. Review collected by and hosted on G2.com.

Somethings we have to do manual,- like adding users to a group of spaces- and at the moment we would need to scale the community this might become complicated. Review collected by and hosted on G2.com.

- Extensive onboarding process with customer success.

- Continued platform innovations and considerations for the product roadmap--Bettermode listens to their customers.

- Customer success seems genuinely interested in helping me reach my goals with my community.

- Quick responsiveness.

- Very open to feedback and ideas

- Extensive knowledge base resources, webinars, etc.

- Bettermode uses their platform to support its customers' communities. Review collected by and hosted on G2.com.

- No negative experiences working with Bettermode team. Review collected by and hosted on G2.com.

Easy to build a white label product. Not too many customizations which makes it simple to use. Review collected by and hosted on G2.com.

Some glitches here and there. Also frustrating when you want to add certain things but it requires you to upgrade to a more premium plan. Review collected by and hosted on G2.com.

The Bettermode platform is feature rich and flexible, which makes deploying your new social site easy and creative. The team at Bettermode is also great to work with. Review collected by and hosted on G2.com.

Candidly, the worst thing about the product is the name. I like Tribe better, but it doesn't matter since we're white labeling their product. Review collected by and hosted on G2.com.

The support I've received from the team has been exceptional, and I'm impressed with the platform's continuous improvement based on customer feedback. Review collected by and hosted on G2.com.

While I find Bettermode's platform valuable, I hope to see the addition of essential features like webinars and a mobile app version soon. These additions would significantly enhance community building and provide more flexibility for users. Review collected by and hosted on G2.com.

- APIs

- Really speeds up time to market on community Review collected by and hosted on G2.com.

- Sometimes it takes a long time to get technical issues properly resolved Review collected by and hosted on G2.com.

№1 the ease of use of "Design Studio" which basically allows you to customize the community using block-based builder. №2 The platform has all in-built we needed features for a community. № 3 It priced about 1/2 of what the competitors were asking! Review collected by and hosted on G2.com.

Can't come up with anything at the moment. it has comprehensive API which allows developers to build custom solutions on top of the platform, in case we want to develop custom solutions (in the future) Review collected by and hosted on G2.com.

Easy to navigate and organize. Intuitive layout and functionality. Review collected by and hosted on G2.com.

Wish there was more hands-on training initially. Training is mainly pushed to their online library for self teaching. Review collected by and hosted on G2.com.

Bettermode not only provides an extensive range of features and support within the community but also allows you to contribute and "co-develop" the future of the community together. Review collected by and hosted on G2.com.

We are a CET company and Bettermode's HQ and CS team are in the US, hence we have limited "common time" when we can collaborate together. Additionally, having a Slack channel for communication with the team would be more effective compared to email. Review collected by and hosted on G2.com.

Customization is excellent! I managed to do quite a lot! The service is very attentive. Review collected by and hosted on G2.com.

There is nothing I don't like, but there are points for improvement, such as: Providing the translation already at the basic level and providing a report for monitoring the referral campaign of common members. Review collected by and hosted on G2.com.