# Which Epicor Channel Partners offer dedicated support staff after go-live for 90-plus days?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hello G2 users, post-go-live support is where an implementation either solidifies into a system that genuinely works or starts accumulating workarounds, and I've been exploring which <a class="a a--md" elv="true" href="https://www.g2.com/categories/epicor-channel-partners">Epicor Channel Partners</a> offer dedicated support well beyond a standard 90-day window.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cre8tive-technology-and-design/reviews"><strong>Cre8tive Technology and Design</strong></a><strong>:</strong> A support relationship spanning multiple years for at least one client points to a model built around long-term familiarity with a specific account rather than a rotating general support queue.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/six-s-partners/reviews"><strong>Six S Partners</strong></a><strong>:</strong> Support continuing into a stabilization phase with planning for future add-ons suggests the relationship is structured to extend well past the initial go-live milestone.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/quartz-group-inc/reviews"><strong>Quartz Group, Inc.</strong></a><strong>:</strong> Being described as a source of continued, valuable consulting rather than a one-time engagement suggests an ongoing relationship model rather than a fixed-scope project handoff.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For manufacturers evaluating post-go-live support models: does having a few consistent people who know your setup matter more than raw response speed from a larger support desk?</p>

##### Post Metadata
- Posted at: about 1 month ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Continuity of the support team feels especially important after an Epicor go-live. The people who already understand the configuration and implementation decisions can usually provide much more context when optimization work begins. Cre8tive Technology and Design’s longer-term relationship model stands out for that reason. I’d value familiarity with the environment alongside response time when comparing partners.&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 month ago
- Author title: Writer





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