--- title: Basware Reviews meta_title: 'Basware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 136 reviews by the users' company size, role or industry to find out how Basware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 136 scale: '5' date_modified: '2026-10-30' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

What do users say about Basware?

Generated using AI from real user reviews

Basware Reviews (136)

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4.1
136 reviews

Basware Reviews & Product Details

Pros & Cons

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Value at a Glance

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Time to Implement

6 months

Return on Investment

26 months

Reviews
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Sara B.
SB
Sara B.
Enterprise (> 1000 emp.)
"Easy to use and great platform"
5/5
What do you like best about Basware?

I like how everything you need is right on one screen for the A/P functions, which makes it easy to use without having to flip page after page. Review collected by and hosted on G2.com.

What do you dislike about Basware?

The occasional slow load that occurs can be an issue, but overall it doesn't happen very much Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you for your valuable feedback, Sara. We're thrilled that our platform's one-screen solution for A/P functions is helping you navigate your work as smoothly as Patrick Mahomes in the pocket. We're committed to minimizing any slow loading times to ensure a consistently efficient experience for you.

JL
John L.
Enterprise (> 1000 emp.)
"Distribution Center Manager"
5/5
What do you like best about Basware?

the ability to have invoices readily available for review, the ability to send an invoice back for coding or other reasons, Review collected by and hosted on G2.com.

What do you dislike about Basware?

I do not have any dislikes it works well and fits my needs Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you, John, for your positive review. We're thrilled to hear that Basware is streamlining your invoice management, making it smooth sailing for you.

Felix S.
FS
Felix S.
Location Manager
Enterprise (> 1000 emp.)
"New experience with basware"
4/5
What do you like best about Basware?

Good visibility for to-do tasks and easy to navigate on the front page (home). Review collected by and hosted on G2.com.

What do you dislike about Basware?

Hard to navigate when it comes to finding invoices. Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Hi Felix,

Thank you for your response, its great to hear you are happy with our solution. We do have some supporting documents to help with invoice searches.

I've attached a link you may find useful to a tutorial on our search functionality.

See how Basware improved
Justin L.
JL
Justin L.
Senior Financial Analyst
Enterprise (> 1000 emp.)
"fabulous"
5/5
What do you like best about Basware?

its great. love looking at invoices and understanding the info Review collected by and hosted on G2.com.

What do you dislike about Basware?

a bit clunky, the UI could use some work Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you for your response, its great to hear you are happy with our solution but we arent resting on our laurels. UI is under constant review with new engagement tools in place that aim to streamline your experience and make the product even more efficient for you. Thanks again

CS
Catalina S.
Mid-Market (51-1000 emp.)
"Neutral"
4/5
What do you like best about Basware?

the fact that all the information are in the same place, we can have visibility over your invoices, payments Review collected by and hosted on G2.com.

What do you dislike about Basware?

sometimes is working very slowly, big database Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you, Catalina, for your review on G2. We appreciate you recognizing Basware's ability to centralize information, enhancing visibility into invoices and payments. Your feedback regarding system performance with large databases is noted.

CP
Claudiu P.
Enterprise (> 1000 emp.)
"Very useful. And it flexible, for any company"
4/5
What do you like best about Basware?

The AP automation. Still some AI improvements needs to be added Review collected by and hosted on G2.com.

What do you dislike about Basware?

The people from their support/ticketing department. Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you Claudiu for acknowledging Basware's flexibility and usefulness in AP automation on your G2 review. We take your feedback about our support/ticketing department seriously and are committed to delivering best in class support, to that end we are continuously investing in improving this so will aim to do better in future.

JB
Jay B.
Mid-Market (51-1000 emp.)
"Very Efficient"
5/5
What do you like best about Basware?

Basware has assisted in streamlining the invoice approval process at my Nursing Home, Review collected by and hosted on G2.com.

What do you dislike about Basware?

Some of the invoices do not go to the correct department because multiple departments order from the same vendor Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you for your positive review, Jay. We're delighted to hear that Basware has enhanced the invoice approval process, and we'll certainly take your feedback about invoice routing to the correct departments into account for future enhancements.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"I have no complaints about Basware. It is easy to navigate and it is very user friendly."
3/5
What do you like best about Basware?

The most helpful thing is receiving our problem invoices promptly. It has helped accelerate our ability to bill our customers. Review collected by and hosted on G2.com.

What do you dislike about Basware?

The least helpful is when I receive invoices that do not belong to me. It is not that big of a deal, but it can get pretty irritating at times. Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

Thank you for your thoughtful review. We're pleased to hear that Basware is streamlining your invoicing process and aiding in timely billing. Your feedback on receiving misdirected invoices is valuable to us, and we'll work on enhancing this aspect for a more efficient experience.

Verified User in Paper & Forest Products
UP
Verified User in Paper & Forest Products
Small-Business (50 or fewer emp.)
"Eastern Capital CIR Pte Ltd"
4/5
What do you like best about Basware?

Fast Invoice processing, efficiency delivery Review collected by and hosted on G2.com.

What do you dislike about Basware?

Tedious re-creating Invoice every month evry time Review collected by and hosted on G2.com.

Response from Hannah Greedy of Basware

We're glad to hear that you appreciate the fast invoice processing and efficiency of Basware. We understand that re-creating invoices can be tedious, and we're constantly working to improve our system to make this process easier for our users.

LI
Luis I.
Enterprise (> 1000 emp.)
"Very easy to interact"
5/5
What do you like best about Basware?

Everything is very organized and you can easily interact with the website. Review collected by and hosted on G2.com.

What do you dislike about Basware?

I couldn't find anything that is wrong with the website. Review collected by and hosted on G2.com.

Response from Rob Wilson of Basware

hank you, Luis, for your positive review. We're pleased to hear that Basware's organization and ease of interaction are helping you efficiently manage invoices for your company.

Questions about Basware? Ask real users or explore answers from the community

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GU
Guest User
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Last activity about 3 years ago

What is purchase-to-pay process?

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GU
Guest User

What is your experience regarding pricing and costs for Basware, and how has it impacted your procurement processes?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

26 months

Average Discount

7%

Basware Comparisons
Basware Features
Due Dates
Payment Tracking
Workflows
Approvals
Batch Processing
Accounting
Accounting
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Templates
Digital Invoices
Recurring Invoices