G2 reviewers report that SAP Ariba excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Basware. Users appreciate its powerful sourcing-to-pay automation and vast supplier network, which streamlines procurement processes from finding suppliers to payment.
Users say that while Basware offers a solid cloud solution with no license limitations, it struggles with user experience in certain areas. Reviewers have noted that its SmartPDF feature enhances invoice processing, but some find the interface less intuitive compared to SAP Ariba's comprehensive platform.
Reviewers mention that SAP Ariba's implementation process is generally quick and efficient, with many users highlighting the intuitive onboarding wizard that simplifies setup. In contrast, Basware's setup has received mixed feedback, with some users indicating challenges in configuration.
According to verified reviews, SAP Ariba provides a more robust support experience, with users rating the quality of support higher than Basware. Reviewers have praised Ariba's customer service for being responsive and helpful, which is crucial for businesses relying on timely assistance.
Users appreciate that Basware has improved accuracy and reduced workload for accounts payable teams, thanks to its innovative features. However, SAP Ariba's comprehensive suite of procurement and sourcing functions is often seen as a more complete solution for larger enterprises.
G2 reviewers highlight that while both platforms have their strengths, SAP Ariba's extensive capabilities in spend visibility and compliance features make it a preferred choice for organizations looking for a holistic procurement solution, especially in larger business environments.
Pricing
Entry-Level Pricing
Basware
No pricing available
SAP Ariba
No pricing available
Free Trial
Basware
No trial information available
SAP Ariba
No trial information available
Ratings
Meets Requirements
8.1
83
8.3
526
Ease of Use
8.1
86
7.9
552
Ease of Setup
7.3
33
7.6
287
Ease of Admin
7.9
25
7.9
171
Quality of Support
7.3
74
7.8
500
Has the product been a good partner in doing business?
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is e invoicing Basware?
1 Comment
Official Response from Basware
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
Hi there,
Ariba is mainly a procurement solution that is useful for supplier Contracts. If you are looking for a CLM solution that takes care of all...Read more
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