Basecamp Reviews & Product Details

I love the simplicity of Basecamp. When onboarding new employees or contractors I never have to give lengthy SOPS or training. I've used other project management software's were we never even used half features because we couldn't figure our the the interworking's. Basecamp provides all the features we need while keeping things simple and clean. Review collected by and hosted on G2.com.

We would love if Basecamp would partner with a AI company to use AI agents in their software. Review collected by and hosted on G2.com.

What I like best about Basecamp is how simple and organized it makes project management, from tasks and messages to files and deadlines lives in one clean, easy-to-use space that keeps the whole team on the same page. Review collected by and hosted on G2.com.

It sometimes becomes laggy and doesnt provide on time updates. Review collected by and hosted on G2.com.

I can see all updates in one place and can easily communicate with my web team. Review collected by and hosted on G2.com.

Hard to add in someone to a message. Sometimes I need to add in someone and it won't let me. Review collected by and hosted on G2.com.

We have been using Basecamp for about 7 to 8 years. It has served us well for documentation and project management, especially for our engineering and product teams. Review collected by and hosted on G2.com.

Things become difficult to find sometimes. Navigation can be better. Review collected by and hosted on G2.com.

It's a fantastic way to keep track of everyone's tasks and deadlines, as well as work on collaborative living documents. Review collected by and hosted on G2.com.

Occasionally there are issues with 2FA, meaning sometimes we have to deal with lockouts. Review collected by and hosted on G2.com.

It's so easy to use! It is very user friendly. Review collected by and hosted on G2.com.

The app is harder to navigate than the website. You cannot easily ping people on the app as you can on the website, it takes extra steps. Review collected by and hosted on G2.com.

Pricing model is great for teams that have a lot of users... or that change users a lot. They are always improving and have created a really solid and valuable product. It is easy to use, Easy to implement for a team (totally customizable) and easy to integrate into other products through Zapier. Support is fantastic, but not needed much. Review collected by and hosted on G2.com.

The tool is very flexible, but that means if it is set up for one persons working style, it may not be as easy for others Review collected by and hosted on G2.com.

Basecamp is one of the few project management solutions to offer built in chat, multi project folders/views, and file storage all in one. When I was building my small business, Basecamp was a no brainer for myself and to recommend to clients. Review collected by and hosted on G2.com.

Larger teams would definitely lack the type of intense automation capabilities of Basecamp and the notifications can be a little too overwhelming and niche but I believe you can adjust this. Review collected by and hosted on G2.com.

Switched to Basecamp a while back to manage projects for our marketing team (5 people). Sold on the simplicity and clean interface. Perfect for basic task management and keeping track of conversations. Review collected by and hosted on G2.com.

Needed features like time tracking and built-in reporting, which Basecamp lacks. Everything felt siloed, forcing us to use separate tools.Adding new clients and projects became messy. Basecamp's structure felt rigid for our growing needs. Review collected by and hosted on G2.com.

I have found that Basecamp keeps everything quite organized, even from year to year. Review collected by and hosted on G2.com.

The only downside that I don't like is that for marking something done with multiple people is that if it is marked as done by one, even if not everyone is done, it's essentially completed. It would be better to have it where individuals could mark themselves as done their part, then when all of the names are checked off, it could be marked as complete. Review collected by and hosted on G2.com.