Basecamp Reviews & Product Details

The ability to project manage with a large team and not lose track of anything. The UX and UI are extremely beginner friendly and the integrations to Office365 and Trainual are essential for us. The pricing is competitive and the support always solves our problems. Review collected by and hosted on G2.com.

I wish the Card Tables had a bit more functionality, including a history or audit log. It can be easy to lose track of who made what edits to any given card. Review collected by and hosted on G2.com.

I use Basecamp to manage and exchange files with my clients. It allows me to keep track of the various aspects of the work process, keeping track of who needs to do what and returning to whoever marked the task. The work processes are divided and I keep them organized into tasks, assigning each piece of work to one or more people. I can independently check whether the tasks have been completed or not and also the work of all my employees. Furthermore, the initial installation of Basecamp was very simple thanks to the technical department of my agency. Review collected by and hosted on G2.com.

You need to get the hang of assigning tasks, but once you gain experience, you work with ease. Review collected by and hosted on G2.com.

I like the to dos in Basecamp because they help me keep track of my tasks. I also appreciate the card tables, which allow me to organize my documents based on each project. With many projects on the go, being able to create to dos and have a chat feature, which is the Campfire, for each project is very useful. These features help me stay involved in multiple projects without getting confused, whether I'm working on the marketing team or the sales team. I find it very easy to share messages with specific team members in each project. I also found the initial setup of Basecamp very easy; it was just about creating the account with the email and password, and it's part of our training at the law firm. Review collected by and hosted on G2.com.

I don't receive notifications when someone writes to me. Sometimes they work, sometimes they don't, especially on Mac. They work on the phone but not on the desktop. Review collected by and hosted on G2.com.

I enjoy being able to view and share documents very easily. Drag & drop works fantastic. It is very easy to use and seems quite user-friendly. Review collected by and hosted on G2.com.

It doesn’t have a function to close each window or operation once it’s opened. You can click elsewhere to get out of it, but I’d prefer to have a small “x” on the screen (or back button) so I can close each operation separately. Review collected by and hosted on G2.com.

I like a lot of things about Basecamp, but one of the most useful features is the ability to look up previous projects. After I look up the projects, I can then reopen the tickets, add additional tasks, and then they appear in our project list within Basecamp. Using Basecamp is quite easy, and it's effective for managing our project and ticketing system. We receive alerts when messages are in the ticket, which allows us to efficiently see the projects when they're ready and then move them on to the next phase. Review collected by and hosted on G2.com.

The ping emails could be a bit quicker. The ping itself is instant, but the email notifications often take a few minutes. Review collected by and hosted on G2.com.

I like how easy and intuitive Basecamp is. It's easy to find the conversation and thread of a product, and I can see all of our conversations at a glance. Basecamp helps us organize our products into different areas where we can have ongoing conversations with everyone involved in the process. It's accessible regardless of location, which is a plus given our global team. The intuitive layout makes it easier to track and see what is happening with our products. Review collected by and hosted on G2.com.

I'd like to see if there are ways to integrate Basecamp with our other tools so it's not yet another tool to check, even though we do receive the emails when there are updates and new messages. Review collected by and hosted on G2.com.

What I like best about Basecamp is its simplicity with structure. Everything related to a project lives in one place—messages, tasks, files, schedules, and check-ins—so there’s far less switching between tools. Communication feels clearer and more intentional, especially with message boards and automatic check-ins that reduce noisy, real-time chat. It also has a low cognitive load because it’s deliberately opinionated: there aren’t endless features, just the ones most teams actually need, which makes adoption and consistency easier. Review collected by and hosted on G2.com.

What I dislike about Basecamp is that its simplicity can feel limiting once a team’s needs grow. The task management is fairly basic, so if you need advanced workflows, dependencies, custom statuses, or detailed reporting, it can feel restrictive. There’s also no real-time chat in the way tools like Slack offer, which is intentional but can be frustrating for teams that rely on quick back-and-forth conversations. Customization is minimal overall, so you have to adapt your processes to Basecamp rather than tailoring the tool to how your team already works. Finally, for very large or complex projects, it can be harder to get a high-level view of progress across multiple projects without exporting data or using external tools. Review collected by and hosted on G2.com.

I really appreciate the fact that Basecamp is intuitive and easy to use. It is very responsive and customizable, which allows me to adapt the tool according to my needs. The creation of cards by project is a feature that I use often and find very practical. The to-do list templates are also very useful and greatly facilitate organization. The assignment of tasks and the dating of tasks are aspects that I really like, as they allow for better project management. Finally, the initial setup of Basecamp is very simple to handle, and everything becomes intuitive and fast once the setup is completed. Review collected by and hosted on G2.com.

I would like to be able to be even more precise in scheduling tasks by setting action times or action durations. Review collected by and hosted on G2.com.

I use basecamp daily ad a part of my regular workflow. What i like about basecamp is how it keeps task management practical and low overhead while still covering the essentials i needed to run projects smoothly. Creating and assigning tasks is straightforward, i can add clear descriptions, owners and due dates without getting lost in configuration. The ability to set deadlines and milestones wither manually or based on templates helps me keep work predictable and aligned with my delivery goals. I also like how to-do lists are scoped per user. Everyone in my team can see exactly what they are responsible for without unnecessary noise from unrelated tasks which is especially helpful in larger teams like mine. Review collected by and hosted on G2.com.

customization while intentionally limited to keep things simple, can also be frustrating. Review collected by and hosted on G2.com.

I use Basecamp to keep track of tasks and stay in touch with my team during high-level projects. It helps with our collaboration within and outside our organization. Our productivity has increased over the years. I like being able to create separate Projects to make it easy to keep track of data for future tasks, and it helps keep track of different projects for all the departments. I've enjoyed all the features and haven't had many issues in the last ten years of use. The initial setup was very easy since it was all online-based. Review collected by and hosted on G2.com.

I don't dislike anything about Basecamp Review collected by and hosted on G2.com.