--- title: SalesTown CRM Reviews meta_title: 'SalesTown CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SalesTown CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SalesTown CRM Reviews **Vendor:** Ayka Tech and Systems **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About SalesTown CRM What Is SalesTown CRM? SalesTown CRM is comprehensive CRM software designed for both small and medium-scale businesses that need a clear roadmap to identify the best sales opportunities. The software helps businesses track and convert prospects into leads and contacts. Apart from that, it also keeps track of daily activities, creates detailed analytics, manages goals and teams, automates workflows, and more. It sends smart alerts with push notification features and captures all leads in a centralized place. In short, SalesTown CRM is one of the best-centralized solutions for all your leads, sales, customers, and support-related issues. It increases the conversion ratio through regular follow-ups and tracking of leads. This platform enables you to manage the entire sales process with ease. Why Choose SalesTown CRM? 1. All-In-One Sales Management Platform: Allows you to manage every facet of your organization from a single platform so you can reduce administrative costs. 2.Unlimited Users & Customizable Pipeline: You can expand your sales team with a customizable pipeline. 3.Centralized Lead Capturing System: Enables you to capture leads quickly from different platforms/sources using a centralized system. 4.Increase Efficiency and Results: With automated reminders, never miss any important follow-up or appointment in life. 5.Goal Setting & Tracker: The goal-setting system helps in establishing goals for team members and tracking progress. 6.Quick filters: Helps make data-driven decisions with smart filters that allow you to analyze the data as per need. 7.Real-Time Insights and Dashboard: Get real-time insights into your sales performance to know if you are on track. ## SalesTown CRM Reviews ### 1. A great platform to analyze your sales team to optimize your business efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** sameer k. | Senior Product Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2023 **What do you like best about SalesTown CRM?** There are various things which I like about SalesTown. The best thing is customer support; they have good customer support who works around the clock to solve every query. The other best thing is that SalesTown is a great platform. Other than that, it has various other features of marketing, like tips to promote your brand, customizable templates, and many other things. Easy to use. Implementation is very easy; no need for any 3rd party vendor, just inquire on their site, and they reach out to you. **What do you dislike about SalesTown CRM?** Integration is the part where I think they have to work on. As an enterprise, we need other software that we can integrate with SalesTown, but some platforms do not support it, so the one thing they have to work on is the integration part. **What problems is SalesTown CRM solving and how is that benefiting you?** As a healthcare company, we have around 2000 salespeople all over the country. It is very difficult to track and analyze their performance. In that case, platforms like SalesTown are very useful. With this, for every salesperson we have, we are getting their everyday work-related data, using which we can track their work, analyze their work, and plan accordingly to grow our organization. - [View SalesTown CRM pricing details and edition comparison](https://www.g2.com/products/ayka-tech-and-systems-pvt-ltd-salestown-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+08%3A45%3A08+-0500&secure%5Bsession_id%5D=8da61511-05e3-431a-aef4-f7623de67d35&secure%5Btoken%5D=9a82822e42f31228c8787f810bb621256803a5d97603e88d464ef25a78b362f9&format=llm_user) ## SalesTown CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SalesTown CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,135 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,265 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,710 reviews)