Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

Here's how.

Verified User in Alternative Medicine

Mid-Market (51-1000 emp.)

7/28/2021

"Liaison"

5/5

What do you like best about Axxess Home Health?

Always able to find information needed. Access Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I always look for past info. If patient is discharged i have no info to let me know patient was discharged. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/21/2021

"easy and helps work flow"

5/5

What do you like best about Axxess Home Health?

Easy to navigate through the software... Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I can't open duplicate screens to avoid having to close out of one chart to view another Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/16/2021

"Home Health aide"

5/5

What do you like best about Axxess Home Health?

They always help you if you have question Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Some of there clients live far away.They don't have that much work available Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/20/2021

"Generally ok but could be better"

3.5/5

What do you like best about Axxess Home Health?

Ease of use for scheduling and axxess care Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Orders management not very traceable and hard to manage Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Victoria J.

Stand- In & Body Double

Small-Business (50 or fewer emp.)

11/2/2020

"Very nice platform for home health documentation"

4/5

What do you like best about Axxess Home Health?

Once you know the basics, it is easy to use and you can continue to play around with it and teach yourself more. Easy to document SOC and SNV forms. I love how it checks for completion and for contradicting documentation before you can submit. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The basics of it are a bit complicated and not the easiest to teach yourself right off the bat. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Download the app, but also know that not all functions (wound manager for example) work on the app so you have to use the mobile site also. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Able to document my patient care visits easily from an iPad while I am there in the home. Nice to just check boxes and many things are prefilled with sentences where you just input the specifics for that patient. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/27/2021

"I wish the messages section had a search feature or ability to create folders."

3.5/5

What do you like best about Axxess Home Health?

Patient charts are very accessible for users. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

It's difficult to find old messages because there's no way to search easily or sort. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/27/2021

"Pretty good EMR program"

4.5/5

What do you like best about Axxess Home Health?

Builds available, some information transfers over from other disciplines. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

More clarification of required fields, some items are repetitive (OT transfers same as ther act section on notes.) Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/30/2021

"Axxess"

4/5

What do you like best about Axxess Home Health?

accessibility, axxess care. Multiple agencies Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Ability to allow patient to sign and expense Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/28/2021

"J Herron"

5/5

What do you like best about Axxess Home Health?

Easy to access patient charts, email is convenient Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

More information should be included in patient charts I.e medical diagnosiss Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/20/2021

"The layout is intuitive but needs to give providers the ability to customize."

2.5/5

What do you like best about Axxess Home Health?

The ample amount of information to choose from for documentation. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Unable to trim it down to specific needs. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Questions about Axxess Home Health? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Crystal Ambriz

•

Last activity over 5 years ago

Will there be a future feature where we can utilize duplicate screen.

1 Upvote

Join the conversation

Miranda Sloan

•

Last activity over 5 years ago

Will there ever be a feature where office staff can switch back and forth between versions?

1 Upvote

Join the conversation

View all Discussions

Pricing Options

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Comparisons

Alora

4.5/5(84)

Compare Now

WellSky Home Health

3.5/5(31)

Compare Now

AxisCare Home Care Software

4.7/5(247)

Compare Now

Axxess Home Health Features

Administrative

Time Tracking and Scheduling

Agency Management

Mobile App

Operations

Workflow Optimization - Clinical Documentation

EHR Integration - Clinical Documentation

Clinical Communication - Clinical Documentation

Value-Based Care

Clinical Charting

Electronic Visit Verification (EVV)

Carer Coordination

View More Features

Top-Rated Alternatives

AxisCare Home Care Software

View All Alternatives

Categories on G2

HIPAA Compliant Messaging Patient Engagement EHR

Medical Staff Scheduling Clinical Documentation Revenue Cycle Management Physical Therapy Home Care Agency Management Healthcare Payer Care Management Workflow Applications

Show MoreShow Less

Explore More

Which HCM software gives employees self-service for enrolling in benefits and accessing pay information?What are the best process mining platforms for discovering hidden process bottlenecks?What's the best Contact Center Consulting firm for scaling support operations without paying for internal full-time agents?

What is the highest-rated feature management software for product teams running controlled rollouts and beta tests?Best tools for tracking onboarding progress What Autodesk Channel Partners are most trusted by procurement teams seeking reliable vendor partnerships for AEC organizations, based on user reviews?

Show MoreShow Less

Axxess Home Health Reviews & Product Details

Pricing

Basic

Axxess Home Health Integrations

Axxess Home Health Reviews FAQs

What is Axxess Home Health, and what problem is it built to solve?

What languages does Axxess Home Health support?

What company sizes and industries is Axxess Home Health the best fit for?

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

What is the experience like for teams switching to Axxess Home Health from another tool?

What features or capabilities could make Axxess Home Health even more useful?

Axxess Home Health Reviews (99)

Axxess Home Health Reviews (99)

What do users say?

Filter Reviews

Questions about Axxess Home Health? Ask real users or explore answers from the community

Pricing Options

Basic

Axxess Home Health Features

Top-Rated Alternatives

Categories on G2

Explore More