Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

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Tara T.

Marketing

Small-Business (50 or fewer emp.)

7/28/2021

"A bit much, but you can find your way."

3/5

What do you like best about Axxess Home Health?

The design. The soft red and white is nice. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The messaging system. Can't organize your inbox, can't create folders, everything just piles into one spot. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Accounting

Mid-Market (51-1000 emp.)

7/16/2021

"recommend"

0/5

What do you like best about Axxess Home Health?

The way some reports print are useful, but only a few Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Everything is very complicated. The amount of time I spend on one task doubled since switching to axxess. Every time we try to resolve an issue, we have to keep submitting tickets. Their plotting system is very complicated. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

7/21/2021

"Axxess has been useful and easy to use."

3/5

What do you like best about Axxess Home Health?

The most useful thing about axxess not having to exit the patient's chart to view all the information. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I dislike that to view that you have to excit the home health to be able to view the hospice patients instead of them being all together. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Mary Grace D.

Small-Business (50 or fewer emp.)

7/20/2021

"Very detailed and organized"

5/5

What do you like best about Axxess Home Health?

I liked the billing and intake pieces of information Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I don't know yet but so far i did see what i need Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2021

"Efficient and affective software"

5/5

What do you like best about Axxess Home Health?

Axxess's thorough reports and new updates to assist with compliance with COVID-19, infection control, PCR and PDGM provide ease in ensuring compliance. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I do not feel there are any downsides to Axxess software Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/27/2021

"Axxess is so easy to navigate"

5/5

What do you like best about Axxess Home Health?

How easy it is to learn the program if you have never used Axxess before. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Sometimes Axxess can be a little slow, but other than that it's an easy program to learn. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/16/2021

"Refreshing"

4/5

What do you like best about Axxess Home Health?

I get to put a Personal touch to my day to day work Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The availability for advanment or raises with out degrees or certificates Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/19/2021

"Axxess support system is non existent."

0.5/5

What do you like best about Axxess Home Health?

The clinical nurse notes are easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The support system is nonexistent. Emails and support tickets are not returned. If you have any type of problems you are on your own. Review collected by and hosted on G2.com.