Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

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Stephanie O.

Home Health Aide

Small-Business (50 or fewer emp.)

7/17/2021

"Easy moving"

2.5/5

What do you like best about Axxess Home Health?

The way I can add notes and the staff can look at it right away Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Knowing how to do things without having instructions Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Rebecca G.

Home Health Licensed Practical Nurse

Mid-Market (51-1000 emp.)

7/21/2021

"Hospice and Home Health"

5/5

What do you like best about Axxess Home Health?

the format, very easy and straight to the point Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

there's not much to complain about, i like everything about it. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Stacy H.

Small-Business (50 or fewer emp.)

7/20/2021

"2021"

3.5/5

What do you like best about Axxess Home Health?

Ease of use of the product and mobility within product Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Changes are made and no warning is given. Some report descriptions are not clearly described and you must call for further help Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2021

"Great software"

5/5

What do you like best about Axxess Home Health?

I review the billing and claims, and the program is very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I have not discovered anything I dislike as of yet. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Lisa L. M.

Registered Nurse

Small-Business (50 or fewer emp.)

7/18/2021

"Easy to use."

5/5

What do you like best about Axxess Home Health?

This program is very user friendly and easy to work through. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Need different drop down answers not all apply. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/28/2021

"Good site but has many bugs to fix."

4/5

What do you like best about Axxess Home Health?

The system is straightforward and is not hard to learn. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The many bugs were causing the website to be out of place. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

Updated 7/19/2021

Originally submitted 11/17/2020

"Does not flow well with other Axxess software"

2.5/5

What do you like best about Axxess Home Health?

It does streamline Medicaid patients and nurse visits however impractical for long hour shifts and HHA visits. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Does not work well with Axxess Home Care. You must have separate programs. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Jennifer R.

Hospice Clerk

Small-Business (50 or fewer emp.)

7/21/2021

"It takes time to learn."

4/5

What do you like best about Axxess Home Health?

I like that we can see clients birthdays. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

There's nothing that I can really say I dislike about it. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Laura K.

Director of Nursing

Small-Business (50 or fewer emp.)

7/16/2021

"Super user friendly"

4/5

What do you like best about Axxess Home Health?

The ease of walking through nursing visits/Oasis, without too much duplication. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Difficulty reaching help on the phone. Documentation that cannot be done via the application (wound sheet, missed visits) Review collected by and hosted on G2.com.