Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/20/2021

"Very efficient"

4.5/5

What do you like best about Axxess Home Health?

How easy to use the note section is and how quickly I can write a note due to the program set up. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The training courses. I think they could be labeled better and easier to understand. I would have liked more training. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/16/2021

"I would recommend!"

4/5

What do you like best about Axxess Home Health?

Axxess makes my job easier by allowing me to track patients and pertinent information regarding their care. Everything is at my fingertips and easy to axxess. I find it very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I do feel some of the charting is tedious. There are certain areas I wish would import for efficiency. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

Updated 7/28/2022

Originally submitted 7/27/2021

"Better than other programs"

3.5/5

What do you like best about Axxess Home Health?

The ability to use templates to assist in documentation Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The fact that therapy (OT specifically) the eval and discharge notes need to link up like when you do a re eval from an eval so we can see progress during POS care provided. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/17/2021

"Good software with some bugs"

3.5/5

What do you like best about Axxess Home Health?

Very easy to use software for both clinicians and administrators. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Software support is not the best. Very difficult to get in contact with support at times. Long wait time on hold waiting for someone to help. They send lots of messages but all generic. Won't admit if there is an issue with the software. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Deb U.

Chief Compliance Officer

Mid-Market (51-1000 emp.)

7/28/2021

"EASY TO LEARN, USER FRIENDLY"

4/5

What do you like best about Axxess Home Health?

Love how user friendly this software is. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

difficult to search for email in axxess. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2021

"Axxess Home Health Documentation"

5/5

What do you like best about Axxess Home Health?

Ease of navigation, detailed documentation and at the same time enables free text documentation. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The mobile app still needs further improvement in terms of ease of use compared to using the web-based format. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Maritza G.

Licensed Practical Nurse

Small-Business (50 or fewer emp.)

7/21/2021

"Awesome"

5/5

What do you like best about Axxess Home Health?

Easy to navigate around the software. Helpful staff always available Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I only disliked at the beginning when it was all new to me. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2021

"COTA"

5/5

What do you like best about Axxess Home Health?

I like that the system is easy to understand and you can download the app on your phone or iPad to do documentation. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Having to ask to change the address for patients location to be able to check in. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/25/2021

"Some glitches noted"

4/5

What do you like best about Axxess Home Health?

I like how compact the program is, gets right to the point Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

When doing a discharge OASIS, I am unable to mark off how a pt is truly and accurately presenting; the boxes are grayed out that I would want to check, and I am unable to correctly document the pts status.. I am concerned that this will have an adverse effect on star rating of my organization. Review collected by and hosted on G2.com.