Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

Here's how.

Elyssa I.

Small-Business (50 or fewer emp.)

7/17/2021

"Lpn"

3.5/5

What do you like best about Axxess Home Health?

I like the layout of the app. It is very easy to view when performing care. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Unable to use wound manager in app. Only able to view it on internet and not in app. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

7/19/2021

"Deb’s review"

4.5/5

What do you like best about Axxess Home Health?

Very,Very user friendly! That makes my job more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Glitches and days when it won't run correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

No system is perfect but Axxess is user friendly and for the most part a great tool in my Home Health visits. My visits go smoother and I can just follow the accessment as it is laid out. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

The choices given to pick from are very helpful, such as the pain assessment. This makes my interview with my patient go smoothly and easily. Step by step. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/19/2021

"Axxess is one of the best companies I have ever worked for. The customer services is phenomenal."

5/5

What do you like best about Axxess Home Health?

The website is very easy and it keeps me up to date. I like how I never miss a message or anything with my account. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I really can't say there is anything I dislike. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Emmanuel N.

quality assurance

Mid-Market (51-1000 emp.)

7/13/2021

"Using Axxess is simply user friendly and makes staffing easy."

5/5

What do you like best about Axxess Home Health?

It has great features to explore and numerous ways of doing one task Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The downside is the time when there is a glitch Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Kristin C.

Clinical Manager

Small-Business (50 or fewer emp.)

7/27/2021

"Axxess Review"

4.5/5

What do you like best about Axxess Home Health?

able to be through with documentation, allows for good documentation of all body systems Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

has some glitches, some times things disappear from care plans Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Lena W.

Emergency Medical Technician

Mid-Market (51-1000 emp.)

8/22/2021

"Too repetitive."

3/5

What do you like best about Axxess Home Health?

That I can input military time, and it converts to regular time Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I hate how it is time-consuming and repetitive. Review collected by and hosted on G2.com.

Response from Cullie Poseria of Axxess Home Health

Hi Lena,

Thank you for your review!

We would like to be able to improve your experience with our products. We are sorry to hear that some tasks are repetitive, and we encourage sharing feedback on how best we can reduce time spent in the software. We recommend sharing feedback with your organization's super users to be able to submit a ticket to our product team in the Support Ticketing Center if there are specific enhancements you recommend. https://www.axxess.com/help/support-ticketing-center/

We welcome your thoughts, and look forward to serving you better.

Sincerely,

The Axxess Team

Current UserValidated ReviewerSource: Seller invite

Abdullah H.

Office Manager

Small-Business (50 or fewer emp.)

7/16/2021

"Ahead of the Changes"

5/5

What do you like best about Axxess Home Health?

The software is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I do not have the ability to type in the username for emails. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Ysabel T.

PATIENT CARE COORDINATOR LVN

Small-Business (50 or fewer emp.)

7/19/2021

"RECOMMENDATION"

4.5/5

What do you like best about Axxess Home Health?

30 DAY CALENDARS. DASHBOARD AND REPORTS Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

UNABLE TO CHANGE MD INFORMATION EXAMPLE, PHONE NUMBERS FAX ADDRESS IN SYSTEM.

UNABLE TO CONTACT HELP. CURRENT PROCESS, TIME CONSUMING AND FRUSTRATING.

UNABLE TO CHANGE MORE THAN ONE TASK AT A TIME.

DOES NOT NOTIFY WHEN AN ORDER HAS BEEN ENTERED.

ASSOCIATING ORDERS ESPECIALLY FOR WOUND CARE. DIFFICULT

DISCONTINUING PREVIOUS WOUND CARE ORDERS Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2021

"User Friendly system"

4.5/5

What do you like best about Axxess Home Health?

User friendly, easy to access on desktop and mobile. Constantly making updates to keep up with the competition Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Updates are usually at the end of the business day (around 430 colorado time), and it kicks you out of the system to do this update; it would be nice if it were later in the day. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Brandi S.

Office Manager

Small-Business (50 or fewer emp.)

7/16/2021

"Software that is easy to navigate"

4/5

What do you like best about Axxess Home Health?

Streamlines the billing process and revenue management with zero effort. Can flow from one patient chart to another without any hassle. I like to work fast, and this software gives me the ability to do that. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The scheduling and frequency duration summary is confusing. Review collected by and hosted on G2.com.