Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

Here's how.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/19/2021

"Mostly Good"

3/5

What do you like best about Axxess Home Health?

-You can bring your last visit information forward, and this speeds things up tremendously. -The smartphone app (if you have unlimited data) Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

-You have to be connected to the internet to access phone numbers, emergency contacts, bring forward past visit information, submit charting, and do pretty much everything other than just basic charting. Unless you are a big company willing to provide internet connectivity to phones or tablets, this system is tedious, redundant, and not user-friendly. -If nurses have access to schedule their visits, they lose the ability to see their case-managed patients. This risks having nurses miss some of their patients. It seems like a simple fix, but no update has allowed for a simple case manager's filter. -The complexity of the system: There are multiple ways to get the same thing done. It is unnecessary and confusing when trying to teach others a consistent way to use the system. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/28/2021

"Be aware of price hikes!"

0.5/5

What do you like best about Axxess Home Health?

Axxess is an easy EMR to learn, a lot of different ways to get to the same thing. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The price. Axxess more than doubled our price and changed our contract when it was up for renewal, the terms were changed to suit them. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Axxess changed from pay per user to pay by patient. Charging us like 2 agencies for a main office and one branch location with the same NPI number. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Axxess has not been responsive to requests for enhancements such as sorting of medication profiles and batch printing. As an EMR it is very user friendly for the most part. They help make compliance easy. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Donald M.

Almost Retired PT Assistant

Small-Business (50 or fewer emp.)

7/16/2021

"Exceptional Performance in Home Health Documentation"

5/5

What do you like best about Axxess Home Health?

I don't feel like I'm rushed. Give me time to input my notes at my leisure. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I haven't found anything I dislike about Axxess Documentation. I enjoy it very much. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Axxess should be your "GoTo" resource for getting Documentation done with ease, accuracy, and speed. You'll be happy you decided to make Axxess your favored Documentation Tool. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Other documentation programs cause me anxiety because they force me to input the same information repetitively. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Raymond A.

Quality Assurance Nurse

Mid-Market (51-1000 emp.)

7/20/2021

"Great App"

5/5

What do you like best about Axxess Home Health?

I like how user friendly the program is, and how you can be creative and do all sorts of complex things with it at the same time. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

None, really. There's nothing to dislike at all. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Amazing program. Don't hesitate to explore using this for all your home healthcare documentation/EHR system needs. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Problems I am trying to solve with Axxess Home Health are the system issues, communication between employees, and quality assurance. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Kimberly S.

Assistant Administrator

Small-Business (50 or fewer emp.)

7/19/2021

"Overall good"

3.5/5

What do you like best about Axxess Home Health?

I like having my DDE and other billing available at a single click, I also appreciate that they are always available to help me through Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I end up with silly issues that are program related and they make changes without even letting you know Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/27/2021

"AXXESS"

4.5/5

What do you like best about Axxess Home Health?

Ease of documentation. Fields are self explanatory. Quick completions. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Very hard to set and mark progress towards goals. Need date fields added and to be able to edit dates on reeval or mark percent achieved. Use of tab feature to be able to move between fields would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Give it a try, it is surprisingly easy. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

I use this only for charting, not for the business aspect. My employers really like the business part and have noted that it is more intuitive than other softwares. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Sharmane B.

Home health aide

Small-Business (50 or fewer emp.)

Updated 7/27/2021

Originally submitted 7/23/2021

"Good pay!"

5/5

What do you like best about Axxess Home Health?

That it shows my location and easy to see what I need to do for the client. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

It's confusing to find the messages and it hard to download reports. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

Updated 8/31/2021

Originally submitted 7/27/2021

"Patient Care Coordinator"

5/5

What do you like best about Axxess Home Health?

The ease of finding patient reports and charting information on the patients chart. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

When there are updates and you are in the middle of working, it should only update after work hours. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

This program is user-friendly and easy to use. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Finding the best ways to serve the patients by using better frequencies for skilled nursing and therapies, and still getting paid to provide the services with PDGM. Review collected by and hosted on G2.com.

Response from Cullie Poseria of Axxess Home Health

Thank you for your review! We are glad to hear that Axxess Home Health has been easy to use for you.

Our team has been working to streamline and ensure updates are at hours where the least clients are effected. We are sorry if there has been any inconvenience, and we appreciate your patience as we continue to improve these processes. This feedback will be shared with our product team.

Sincerely,

The Axxess Team

Current UserValidated ReviewerSource: Seller invite

Kevin R.

PTA

Small-Business (50 or fewer emp.)

7/16/2021

"I love using Axxess because of the ease it provides when I go to do my job!"

5/5

What do you like best about Axxess Home Health?

I love how easily Axxess allows me to stay organized and allows for a better experience with my client. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

At the moment there is nothing I dislike. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Stanley R.

Clinical Nurse Supervisor Southwest Florida Home Health, Ft. Myers, Sarasota FL

Small-Business (50 or fewer emp.)

7/16/2021

"Administrator"

5/5

What do you like best about Axxess Home Health?

Axxess is the most user-friendly Home Health Software that I have worked with in the past ten years; Axxess's support is excellent. I have used at least five different Information Management Systems, and once purchased, the support is nonexistent, not with Axxess; they are always there with answers. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I honestly have no dislikes, nor can I find any faults. Review collected by and hosted on G2.com.