Axxess Home Health Reviews & Product Details

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Seller

Axxess

Discussions

Axxess Home Health Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Amanda Bow

Pricing

Pricing provided by Axxess Home Health.

Basic

$899.00

View More Pricing Information

Axxess Home Health Integrations

(6)

Verified by Axxess Home Health

Axxess Home Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Axxess Home Health, and what problem is it built to solve?

Axxess Home Health is software for home healthcare organizations, supporting clinical management, billing, scheduling, and other operational processes involved in patient care. It is built to help healthcare providers manage care and run their operations.

What languages does Axxess Home Health support?

Axxess Home Health supports 2 languages: English and Spanish.

What company sizes and industries is Axxess Home Health the best fit for?

Positive user experience is concentrated in small and mid-sized organizations, especially in healthcare settings. The strongest reported segments are:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Hospital & Health Care: The most prominent industry segment.
Industry — Health, Wellness and Fitness: Another notable healthcare-related segment.

What customer support options does Axxess Home Health provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, while others report long waits, slow ticket resolution, or difficulty getting follow-up.

What is the experience like for teams switching to Axxess Home Health from another tool?

Teams have moved to Axxess Home Health from other home-health systems, including WellSky products, RiverSoft, Healthcarefirst, and Careficient. The reasons include a desire for easier electronic documentation, more functionality, or better billing and workflows; some users found the interface easier to learn or more organized, though the change can require teams to learn new processes.

What features or capabilities could make Axxess Home Health even more useful?

Users would benefit from smoother day-to-day workflows and more capable mobile tools, alongside refinements to scheduling and navigation. Common improvement areas include:

Mobile experience: Make the app easier to use and support more clinical tasks and attachments in the field.
Scheduling and calendars: Improve clinician calendar views, filtering, and schedule management.
Workflow and navigation: Reduce repetitive steps and make information easier to find across charts, messages, and reports.

G2 reviews are authentic and verified.

Here's how.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/20/2021

"Axxess Home Health review"

5/5

What do you like best about Axxess Home Health?

Webinars provided to customers with industry changes. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I do not have any dislikes or complaints. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Rod D.

Business Development Executive

Small-Business (50 or fewer emp.)

10/29/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"CompMED Home Health, Inc. AXXESS Agencycore Review"

5/5

What do you like best about Axxess Home Health?

The smooth transition from each window of this software as well as the easy to use ability for our non computer users. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The only real thing that we dislike is the cost of the software. But the good thing is AXXESS was willing to work with us as our company got smaller. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

Definitely see what AXXESS Agencycore can offer you and your company. If you are a new company starting off, you might want to see other vendors because it is costly. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

There really aren't any problems regarding Agencycore but we have benefited from the fact that everything is on the web and easy to access through the internet via phone, computer or anything that can access the internet. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Laura N.

Office Manager/Billing & Coding Specialist/Human Resource Coordinator

Medical Practice

Small-Business (50 or fewer emp.)

1/15/2019

"User Friendly"

4/5

What do you like best about Axxess Home Health?

Very user friendly and makes the work quicker and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Gets a lot of glitches especially since Jan 2018 when new Medicare COP's were introduced. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Angella B.

Small-Business (50 or fewer emp.)

5/21/2018

"EASY and user friendly"

5/5

What do you like best about Axxess Home Health?

Its interface is so easy to use and it really helped our Agency with internal audits for our skilled division. Since it was electronically accessible virtually anywhere our paperwork rate for the employees increased dramatically. the steps to get a 485 created at times... it can be tedious and long... but the customer support was always there and ready to assist with any of our questions or concerns Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

none that I can think of, their communication with our agency was superb and they worked diligently to solve any of our problems to the best of their knowledge. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

You will be satisfied knowing that you have such a reliable team behind your product. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

nurse's report turn in time and also any internal audits that need to be done for CMS or Medicaid purpose. keeping track of private duty nursing visitations and notes Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/29/2018

"Needs work but useable"

2.5/5

What do you like best about Axxess Home Health?

Scheduling. I like that I can see what employees are available and when they are not. This helps when scheduling PRs. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I can not get the alerts to work. I’ve had several admins try to help and I have yet to get an alert thru the system. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Kandi M.

Home Health Caregiver

Hospital & Health Care

Small-Business (50 or fewer emp.)

10/15/2017

"Great Agency software"

5/5

What do you like best about Axxess Home Health?

I like the ease in getting this set up for my business Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I find nothing about this software that is not useful Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/12/2017

"Axxess review "

3/5

What do you like best about Axxess Home Health?

Team messaging system. Scheduling capabilities Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Viewing notes or attachments. Finding other users information. Missed visits entering. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

Updated 10/28/2017

Originally submitted 10/11/2017

"Very easy to use"

5/5

What do you like best about Axxess Home Health?

I love having all of my patients charts in one place Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

There is nothing to dislike, everything is great Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/29/2016

"The best software decision I have ever made."

5/5

What do you like best about Axxess Home Health?

Simplicity of use, logical and easy for employees to learn. I love that it is all inclusive. I have our DDE and our CAHPS reporting with the same company now and it is working out very well. There were times with my previous CAHPS vendor that I missed the 12th of the month deadline to prepare and send my information. I would get email upon email even after I had sent the data. Now, it is done for me automatically, I have no deadline to meet and I know it is done. I am also very satisfied with the billing capabilities of the program. It is a very simple system that is user friendly, again, it is logical and dependable. Customer Service is friendly and able to handle all problems (and the problems are typically my fault) and if they can't help, I am transferred to someone who can. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I have been using this program since April, 2015, and presently I am unable to put my finger on a single thing that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Axxess Home Health:

I am pleased that we took the plunge, and I know it is a big one to change software with so many field users, but not a single person was or is unhappy with Agencycore. Review collected by and hosted on G2.com.

What problems is Axxess Home Health solving and how is that benefiting you?

Documentation, scheduling, ease of auditing, billing, Cahps reporting, DDE, communication between care team members and all at a fair price. Review collected by and hosted on G2.com.