EventUp Planner (formerly Attendease) Reviews & Product Details

It's a one-stop shop for web hosting, with registration, resources and virtual session portals. We're able to bring our brand onto the platform as needed. Our network has gotten accustomed to attending our events on the platform and no longer needs hand holding. The consistency is appreciated. Trouble shooting with the Attendease team is available, quick and helpful. Review collected by and hosted on G2.com.

Attendease, if not used to its full potential, can just be a portal into a Zoom room. In this instance, it can feel expensive for the service it is providing. In addition, you need someone on your staff or team to get used to the platform; onboarding to the backend is complicated. Review collected by and hosted on G2.com.

My colleagues and I have used many event platforms over the years. Attendease is one of the most user-friendly for building event sites. Due to complexity, only one or two of the staff knew how to use the past platforms. With Attendease, it's simple enough that any staff person can stand up an event page and add to or edit the event details, registration, schedules, etc. Moving the event between in-person, hybrid, or virtual is also simple as the needs change.

Also, our attendees seem to like it. We've used some platforms where even registering for an event was difficult. It's the opposite with Attendease. Our attendees can quickly register and get access to the content and information they need easily and right away.

For us, we pay one annual fee, and we get to run an unlimited number of events from Attendease. Whether it's a small event of 20 people or a large conference of 1000, we can host them all from one central platform.

Their support team is also very responsive and helpful. Review collected by and hosted on G2.com.

Attendease isn't as full-featured as other platforms, especially regarding in-person/hybrid events. For example, there's no on-site walk-up or on-demand badge printing at the event. Instead, we must print and organize all the badges before the event. That's a lot of bulk that we have to ship. Further, there's no "one-click" feature to do batch badge printing from Attendease. We have to export the attendee list, mail-merge them into a Word or Publisher template, proof everything, and then print.

If you have complex ticking procedures/rules, that can also be a pain point, though simple ticketing should be no problem. It would also be nice if the system could generate unique, one-time use discount codes. With Attendease, we have to manage many discount codes to ensure they aren't being shared and used outside their intended use.

Many other more mature platforms have these and other standard features built in. It would be nice to see these in Attendease. Review collected by and hosted on G2.com.

I love that Attendease completely replaces my manual approach to conference programming and saves days' worth of time and countless human errors in the process. Review collected by and hosted on G2.com.

There were some syncing issues I had to find workarounds for. Review collected by and hosted on G2.com.

Upsides of using Attendease include having an unlimited amount of attendees, a good landing page and registration form for the event you are hosting, and the ability for people to register for multiple sessions at once. Attendease is good for both online events as well as in-person events. Uploading registrants from a CSV file is a very easy process as well.

Setting up a payment option is very easy as well.

Finally, their customer support is very good. They are good at receiving feedback and suggestions for improvements, and the functionality of building out the landing pages for events has increased tremendously. Review collected by and hosted on G2.com.

The email confirmations are limited. Small improvements have been made to this but could be much better. There needs to be more flexibility and freedom to create stronger, more visually appealing email campaigns (confirmations, reminders, invites). This is the biggest set back. Review collected by and hosted on G2.com.

The calendar feature is by far the most valuable feature for our university. Having all of our events listed in one place where people also have the ability to login and rsvp is a game-changer. Review collected by and hosted on G2.com.

I wish Attendease was more intuitive. I am pretty savvy with technology, but I don't find all the areas of setting up events to be logical. For example, I can't delete events if I make a mistake in creating the event or it's canceled. I also wish there was an automatic calendar event that was able to be added to Outlook. I would also like the reporting functionality to be more effecient. If I want to see participant info for a timeframe, I still have to download each event's participants individually. Review collected by and hosted on G2.com.

The user-interface is easy to use. Support team is responsive and engaged. The platform is built for events, events management, and ticket sales/presales. The platform excels when you have a template, and has a lot of great event management tools for events of varying sizes and length (a few hours to multi-day). Review collected by and hosted on G2.com.

A lot of our events and presales we do have the same pricing structure. That information we can't duplicate from event to event. We have to manually add each time. I do know the Attendease team has certain features in development and are rolling out updates consistently to address those challenges we and other organizations have. Review collected by and hosted on G2.com.

In my experience with Attendease, I found the support and help documentation to be robust and easy to understand. The speaker module and session creator are easy to use and create effective session pages. The registration process itself is straightforward for users. The page builder is reasonably well-featured. Review collected by and hosted on G2.com.

Simple features, like duplicating sessions and email blasts, are not available. Many processes are not intuitive, such as creating a new time slot and attaching a new session or sessions. Email templates are extremely limited. Creating multiple sessions on the same date/time is not intuitive. Generally, the platform is not intuitive at all, but functional once you learn and become accustomed to its quirks. Review collected by and hosted on G2.com.

The interface is user-friendly and easy to learn. The invitations and landing pages are clean, well laid out, and look good on large screens and mobile devices. Our customers liked the ease of use as well. Review collected by and hosted on G2.com.

One issue we had when I used it for waitlisted events was that you could not choose who to let in from the waitlist - the first person on the list was automatically let in when a space became available. Review collected by and hosted on G2.com.

Flexibility of the platform to create custom event websites and registration pages utilizing easy to use page and form builders. Review collected by and hosted on G2.com.

Lack of custom do-it-yourself reporting and housing/hotel management. Review collected by and hosted on G2.com.

I enjoy the user experience of building events as well as attending them. When I had questions, the support team was always there to assist and walk through challenges promptly. Review collected by and hosted on G2.com.

I wish there were better ways to confirm session attendance when a video is on-demand. Review collected by and hosted on G2.com.