Atatus Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the fantastic customer support of Atatus, making it easy to resolve issues and enhance experience. (4 mentions)

Users value the big-picture analytics of Atatus, enhancing their ability to monitor and optimize application performance effectively. (2 mentions)

Users find Atatus to be easy to use, facilitating efficient navigation and excellent customer support. (2 mentions)

Users find Atatus incredibly easy to set up, thanks to its intuitive interface and seamless integration. (2 mentions)

Users value the efficiency of Atatus, enabling quick setup, insightful metrics, and proactive issue resolution. (2 mentions)

Users find a lack of detailed information in Atatus documentation, leading to potential setup challenges. (1 mentions)

Top Pros or Advantages of Atatus

1. Customer Support

Users highlight the fantastic customer support of Atatus, making it easy to resolve issues and enhance experience.

See 4 mentions

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Andrii Y.

Mid-Market (51-1000 emp.)

4.5/5

"Our development team is happy with Atatus solutions"

What do you like about Atatus?

High uptime, nice and fast UI, easy to use. Great customer support.

Ram c.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool and does what it says"

What do you like about Atatus?

Looking for the logs, exceptions. Easy to navigate around. Customer support is fantastic.

2. Analytics

Users value the big-picture analytics of Atatus, enhancing their ability to monitor and optimize application performance effectively.

See 2 mentions

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David P.

Small-Business (50 or fewer emp.)

4.5/5

"Really insightful APM solution for web applications"

What do you like about Atatus?

My team and I have been using Atatus for the past several years to monitor and optimize our e-commerce marketplace, and it has really helped us detect

Glenn R.

Small-Business (50 or fewer emp.)

5.0/5

"Atatus allows us to see issues and optimise performance in ways we didn't know existed"

What do you like about Atatus?

We've used atatus since it's early days - around 5+ years. It's evolved a lot in that time and has allowed us to identify and respond to issues before

3. Ease of Use

Users find Atatus to be easy to use, facilitating efficient navigation and excellent customer support.

See 2 mentions

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Andrii Y.

Mid-Market (51-1000 emp.)

4.5/5

"Our development team is happy with Atatus solutions"

What do you like about Atatus?

High uptime, nice and fast UI, easy to use. Great customer support.

Ram c.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool and does what it says"

What do you like about Atatus?

Looking for the logs, exceptions. Easy to navigate around. Customer support is fantastic.

4. Easy Setup

Users find Atatus incredibly easy to set up, thanks to its intuitive interface and seamless integration.

See 2 mentions

See Related User Reviews

David P.

Small-Business (50 or fewer emp.)

4.5/5

"Really insightful APM solution for web applications"

What do you like about Atatus?

My team and I have been using Atatus for the past several years to monitor and optimize our e-commerce marketplace, and it has really helped us detect

Budimir S.

Small-Business (50 or fewer emp.)

5.0/5

"Great product to monitor application performance"

What do you like about Atatus?

It's easy to set up, simple to use, has great metrics, and is simple to pinpoint pain points in the app. Great customer support. I currently use APM a

5. Efficiency

Users value the efficiency of Atatus, enabling quick setup, insightful metrics, and proactive issue resolution.

See 2 mentions

See Related User Reviews

Budimir S.

Small-Business (50 or fewer emp.)

5.0/5

"Great product to monitor application performance"

What do you like about Atatus?

It's easy to set up, simple to use, has great metrics, and is simple to pinpoint pain points in the app. Great customer support. I currently use APM a

Glenn R.

Small-Business (50 or fewer emp.)

5.0/5

"Atatus allows us to see issues and optimise performance in ways we didn't know existed"

What do you like about Atatus?

We've used atatus since it's early days - around 5+ years. It's evolved a lot in that time and has allowed us to identify and respond to issues before

Top Cons or Disadvantages of Atatus

1. Lack of Information

Users find a lack of detailed information in Atatus documentation, leading to potential setup challenges.

See 1 mentions

See Related User Reviews

Lambert C.

Small-Business (50 or fewer emp.)

4.5/5

"A very nice all-in-one monitoring solution"

What do you dislike about Atatus?

Some really specific points are missing from the documentation, like the domains needed to be opened in the corporate firewall (if I'm not mistaking)

Top-Rated Alternatives

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Carolina S.

Graduado en Ingeniería Informática y Matemáticas Aplicadas

Small-Business (50 or fewer emp.)

4/6/2019

"The best tool I have tried in its field"

4.5/5

What do you like best about Atatus?

I use Atatus mainly for error tracking in my Angular web applications. It not only tells me when my clients have encountered an error, but also the previous step that led to that error. I can quickly investigate and fix the errors. It also uses map files so I don't have to try to decipher my minified code. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

The Atatus website itself is a bit slow to navigate between errors, or when moving between tabs on an error. It seems there are many graph renderings, which are good, but not necessary. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2019

"great alternative to the "big ones", but fully loaded with features and fast UI"

4/5

What do you like best about Atatus?

price, spot on! lot of features, easy to install and low on memory footprint Review collected by and hosted on G2.com.

What do you dislike about Atatus?

for website with many many query, dashboard can not keep up and going back further then 3 days would kill the dashboard and no data will return. i think just a "problem" of were and how to store data, maybe a differente engine will help this sorted out :) Review collected by and hosted on G2.com.

Scott G.

Owner

Small-Business (50 or fewer emp.)

3/15/2019

"Fantastic product to give visibility into your web app"

4.5/5

What do you like best about Atatus?

I use Atatus mainly for error tracking in my Angular web apps. It not only tells me when my clients have encountered an error, but the previous step that led up to that error. I can quickly research and fix the bugs. It also uses map files so that I'm not trying to decipher my minimized code. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

The Atatus website itself is a bit slow moving between errors, or when moving between tabs in an error. There seems to be a lot of rendering of graphs, which are nice, but not necessary. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

10/3/2019

"Underestimated player in the field of monitoring among the big players"

4.5/5

What do you like best about Atatus?

- fast and modern UI

- integration is done super quick without any problems

- the team is open for communication and improvements are actually implemented Review collected by and hosted on G2.com.

What do you dislike about Atatus?

So far we have not faced any issues, the pricing might be a point that could be improved but compared with other services they are pretty much on the same page plus they also provide a discount for big customers. Review collected by and hosted on G2.com.

Assaf K.

CEO

Mid-Market (51-1000 emp.)

8/2/2019

"much easier to setup than new relic and datadog"

4.5/5

What do you like best about Atatus?

ease of setup. slow requests log, error log breakdown. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

Nothing so far. A bit on the expensive side. Review collected by and hosted on G2.com.

T A.

Director

Small-Business (50 or fewer emp.)

10/15/2019

"Enables Proactive Customer Support"

5/5

What do you like best about Atatus?

Competitive pricing plans and an excellent dashboard. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

I don't have any negative comments about Atatus. Review collected by and hosted on G2.com.

Lawrence D.

Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/27/2018

"Brilliant for PHP monitoring"

5/5

What do you like best about Atatus?

We've moved from NewRelic to Atatus for our PHP error logging and tracking - works really well and the team at Atatus have been really responsive to any issues we encountered. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

Not a lot! We're pretty happy with it. It would be nice if you could add a ticketing integration globally instead of per project but it's not a deal breaker. Review collected by and hosted on G2.com.

João Gabriel S.

Desenvolvedor full stack

Small-Business (50 or fewer emp.)

8/27/2019

"Good to know what is happening on your system"

5/5

What do you like best about Atatus?

Atatus helped me to check what was making my system slow and where I should focus my maintenance Review collected by and hosted on G2.com.

What do you dislike about Atatus?

Sometimes I didn't find what was causing the slow requests on my server Review collected by and hosted on G2.com.

Ken K.

Support Technician

Enterprise (> 1000 emp.)

7/17/2019

"Perfect monitoring for our test sites"

5/5

What do you like best about Atatus?

It provides pretty efficient monitoring and analysis for some web applications Review collected by and hosted on G2.com.

What do you dislike about Atatus?

Error tracking feature is not as detailed as I would like to have Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/22/2019

"Great Product with excellent support"

5/5

What do you like best about Atatus?

Atatus APM has a clean dashboard with a great UX/UI experience as well very detailed tracking. All at an affordable price. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

I have yet to come across any for my current needs Review collected by and hosted on G2.com.